Barchester Overslade House Care Home

12 Overslade Lane, Rugby CV22 6DY
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9.9 172 Reviews
  • Barchester Overslade House Care Home, Rugby
Overslade House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Overslade House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Violeta Baesu (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Barchester Overslade House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,394

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Overslade House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Overslade House Care Home Reviews (172)

Total of 172, showing 41-60
9.9

Barchester Overslade House Care Home has a Review Score of 9.9 (9.920) out of 10, based on 35 reviews in the last 2 years. Over all time Barchester Overslade House Care Home has 172 reviews.

Overall Experience

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Date Published

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Review from Jane M (Daughter of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management were amazing, every care was taken to ensure my mum was comfortable during her last few months. Every member of staff works tirelessly from laundry, tea trolley, cleaners and nursing. Everyone was a hero without the cape! If I had any questions management was amazing. Thanks
to all at Overslade House.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Patricia S (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Overslade House Care Home for over 2 months now. She has been treated with such dignity and kindness at all times. The carers and nurses really care about the residents and build up a lovely trust with them. Watching them work while we visit is awe-inspiring. They truly
are remarkable at their jobs and nothing is too much trouble. Any problem is dealt with quickly and efficiently. The food at Overslade deserves a special mention. The residents are provided with such wonderful home-cooked meals which really help them to thrive, well-done Overslade!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A M (Daughter of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident of Overslade House Care Home for nearly a year and his mental health is so much better than when he was home alone. His physical health is also improved now he is being looked after properly on a regular basis. I cannot fault any of the staff, their treatment of and compassion
for him are all lovely, whether they are regular staff or new/temporary.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Ian F (Husband of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overslade House Care Home sets a standard of excellent care, catering and administration. Love towards residents and families. This statement affiliates to the complete team that sets and deviates itself to introducing a standard that offers Barchester homes countrywide. I speak for the 9 years of love
and care received by my dear wife and our family. Thank you.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M W (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overslade House Care Home provided outstanding care for our mother. The home treated us as a family and supported every need with sincerity. We were able to keep in contact through Covid and reassured at every stage of care. We will miss the support you gave us to enjoy Mum's time at the home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A C (Mother of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the excellent care and kindness shown to my son and myself. I am his mother. Many thanks to all the staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A P (Sister of Resident) published on 16 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been a resident at Overslade House Care Home for 3.5 years. From his arrival to his end-of-life care, he has been treated with kindness and respect. Managers, nurses, carers, housekeeping, cooks- all staff are warm, and helpful and make time to listen to relatives as well as residents.
We have considerable experience in care and nursing homes, and this by far is one of the best we have found.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Please accept our sincere condolences to you and the family. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M C (Husband of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I will be eternally grateful for the quality of care provided for my lovely wife at your Rugby facility. Standards of care, both nursing and personal, were excellent, as were the facilities. Provision of activities and regular events for patient involvement were very evident. I would not hesitate to
recommend your services, thank you so much for the respect, kindness and mindfulness.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from C H (Son of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impressions of Overslade House were very favourable, clean, homely, well laid out and decorated. Mom, since moving there, is very settled, and the staff operate in a personal, friendly and caring manner. They laugh and joke with both residents and visitors alike, creating a fun, pleasant environment.
Personalising Mom's room was not a problem even with wall-mounted items. Food is cooked onsite. The gardens are well-kept. There's a lovely free cafe, and the manager is always happy to help personally.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Charles J (Husband of Resident) published on 19 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visitors to Overslade only get a very brief snapshot of the tireless work undertaken by the staff. It is impossible to please all of the people all of the time. Nevertheless all the staff over Overslade undertake without complaint one of the most demanding jobs on the planet - that of looking after
the welfare of others not so fortunate. I am extremely grateful for their tireless dedication.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M H (Daughter of Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant, caring staff, who keep you well informed. Food good. Medical and nursing attention excellent. My mother has settled well into the caring environment.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from R G (Respite Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed 9 days of respite care while my wife was away. Everything about Overslade suited my requirements perfectly. My room was spacious and comfortable. The food was superb. The staff were all happy and eager to provide high-quality care and service. I was encouraged to socialise and was able to sit
with some of the more lively residents at meal times.
To sum up - I spent a most enjoyable 9 days of respite care, it far exceeded my expectations.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Gareth W (Son of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professionalism and kindness second to none would recommend this home to anyone.
Special mention to some staff members, but all the staff are amazing.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from R P (Son of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience. My only criticism would be the room furniture could do with updating.

Reply from Violeta Baesu, Manager at Barchester Overslade House Care Home

Thank you so much for taking the time to complete a review for Overslade House. We are very pleased that you view your experience of Overslade House as a happy one and we take on board your comments regarding the furniture.


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Review from H C (Brother of Resident) published on 9 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Overslade House perfect for my sister. The care she gets from the staff and nurses is excellent. Her accommodation is also very good, well kept and cleaned daily. Another important issue for me is health and safety in and around the building which also has a very high standard. Finally, the food
which I consider important, this also comes with high standards.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Jon B (Son of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We alwats felt that Mum was as happy and content as she could have been, given the nature of her illness and disability, and that was a great comfort to us all. We never regretted our choice of Overslade House as the care home for Mum, and over the six or so years that Mum was a resident, the numerous
staff who have helped look after her have been wonderful and very caring.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Karen O (Daughter of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into the home in January 2022 and stayed there until her recent death. I've been so impressed with the quality of the care received; although bedbound, she was always happy, contented and positive, and despite escalating health issues, never received anything but efficient and kind care. The
management and admin team are great too; anything we asked of them, the answer was always 'yes'. Thank you to the whole team.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from G T (Husband of Resident) published on 27 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very accommodating for visiting, especially during the recent problems. Staff and management are always approachable. Lovely gardens and a coffee lounge to take a break in.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M H (Daughter of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Overslade in Feb 2021 after being in the hospital for six weeks. He was so frail on his arrival; we believed he had not long to live. But the brilliant team at Overslade looked after him and built his strength up, and for a time, he became more like my dad used to be. They cared for
and loved him, which gave us great comfort and supported us, the family, in his final few weeks. We thank everyone at Overslade House.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Overslade House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A K (Daughter of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The house is well managed and always kept clean and tidy. Staff are helpful and supportive.

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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Barchester Overslade House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Barchester Overslade House Care Home is calculated as follows: ( (380 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 412 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Overslade House Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (7)

Violeta

Violeta Baesu

Job Title: Senior General Manager

Joined: 2004

I have been working at Overslade House since 2004 and I have found our home to be extremely welcoming and a happy place to live and work in.


I first qualified as a nurse in 1996 along with my husband and practised for 8 years in a hospital in Romania. I moved to the UK along with my family in 2004 and started my employment with Barchester Healthcare at Overslade House as a Senior Care Assistant. I then started my adaptation at Northampton University to allow me to qualify and practice as a nurse in the UK, this I completed in 2007 and I was promoted to RGN at Overslade. I then progressed to Head of Unit in 2011 shortly followed by promotion to Deputy Manager.


I have now taken up the position of General Manager at Overslade House and warmly embrace the opportunities this position will give me. At Overslade House we pride ourselves on the excellent care and skills that our staff possesses. It is my aim to maintain the happy, friendly and caring nature our home offers to our residents.


Helen

Helen Levine

Job Title: Administrator

Joined: 2010

I joined the team at Overslade House in 2010 as an Admin Assistant and has since then progressed to the role of Administrator. Previously, I have worked for CEGELEC and Jaguar Company Vehicles. My role is to ensure that the day-to-day administration of the home is kept up to date. If you have any questions regarding the home and funding then I am always happy to help.


In 2016, I was named as a Divisional Winner for Home Administration Champion in the Barchester Care Awards. Which is something I am immensely proud of, I also managed to complete my Level 3 Diploma in Administration and Business Studies. In my spare time, I enjoy listening to live music, so much so that I manage a popular Rugby-based punk rock band.


Genoveva

Genoveva Tamasi

Job Title: Deputy Manager

Joined: 2007

Genoveva has been a nurse for over 30 years and joined Overslade House as a Senior Carer in 2007 and was then duly promoted to Head of Unit. Genoveva is a key member of the team here at Overslade House, as Clinical Lead she provides support throughout the home. She thoroughly embraces the opportunities and challenges of her role. Genoveva’s door is always open should you need any help or advice and she looks forward to many years at Overslade House.


Julie

Julie Bateman

Job Title: Activities Coordinator

Joined: 2021

Hi, my name is Julie, and I'm the lead Activities Coordinator here at Overslade House. I've been an entertainer for over 25 years which has given me a great foundation for meeting people from various backgrounds, and has also helped nurture my social skills.
I love animals, and have two Dachshunds of my own who, like me, love meeting new people. I'm looking forward to bringing them in to meeting all our lovely residents here at Overslade.
I'm a bit of a social butterfly and enjoy visiting National Trust locations, attending the Theatre, singing and dining out. Over the years I've even been an 'extra' on TV!
Living life to the full is my motto, and I wish to instil this in all our residents, whatever your ability there is something new to learn or try. Life is for enriching and enjoyment. I look forward to getting to know you and your loved ones. We are always open to new ideas, if you'd like to contact me please call the home on 01788 522577 or email me direct on overslade.activities@barchester.com - New entertainers always welcome.


Anneke

Anneke Alston

Job Title: Head of Unit

Joined: 2004

I qualified in 1977 as a general and mental health nurse in South Africa. I then went on to work in an A & E department and a TB Clinic. After taking time away to raise a family I returned to nursing by training as a Community Health Nurse and worked as a Community Psychiatric Nurse for 5 years managing 5 clinics in the area. I moved to the UK in 2004 and started working immediately for Barchester Healthcare at Overslade House where I also qualified as an NVQ assessor. I love working with people and helping them. I like the atmosphere at Overslade House, it is such a happy place to work as we all work as a team and this reflects on our residents. I appreciate the fact that the Company supports its staff to deliver a high standard of care. Out of work, I like all kinds of handcrafts, travelling and visiting my grandchild in South Africa.


Mandy

Mandy Smith

Job Title: Head Housekeeper

Joined: 1996

I joined the team at Overslade House in 1996 and I am responsible for managing both the housekeeping and laundry teams. Under my supervision and expert eye for detail, Overslade House is kept clean, tidy and presentable at all times and a prompt laundry service is delivered. When I am not at work I spend a lot of time with my family and I also enjoy travelling.


Jacek

Jacek Kozik

Job Title: Head of Maintenance

Joined: 2007

I joined the team at Overslade House in 2007 as a Maintenance Assistant and was promoted to Head of Maintenance in 2011. I am responsible for ensuring that all maintenance is kept up to date and all equipment is tested and maintained to meet safety standards. I am aided by Paul, our gardener, who is responsible for keeping the grounds in a beautiful condition for residents to enjoy.


I spend my spare time playing 5-a-side football and I am also an avid supporter of Manchester United and Real Madrid.