Barchester Overslade House Care Home

12 Overslade Lane, Rugby CV22 6DY
Submit a Review
9.9 172 Reviews
  • Barchester Overslade House Care Home, Rugby
Overslade House makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Care Provided by Barchester Overslade House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Violeta Baesu (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Barchester Overslade House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,394
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Overslade House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Overslade House Care Home Reviews (172)

Total of 172, showing 81-100
9.9

Barchester Overslade House Care Home has a Review Score of 9.9 (9.920) out of 10, based on 35 reviews in the last 2 years. Over all time Barchester Overslade House Care Home has 172 reviews.

Overall Experience

  • 149
  • 23
  • 0
  • 0
  • 0

Date Published

172
15
27
35
137
Overall Experience  Overall Experience 5.0 out of 5

It’s difficult for me to find words to sum up the strength and courage of the staff in Overslade Lane Barchester Care Home during these really challenging times. They have cared for and nursed my mum through the Coronavirus, who has been so poorly on top of already being very unwell with complex underlying
health issues and dementia. They have done it with grit and determination and smiled through the toughest of times. Our family are just so grateful for the contact they have maintained with us during these heartbreaking weeks. Saying thank you doesn’t seem to be enough. You’re all amazing.

Reply from Violeta Baesu, Manager at Barchester Overslade House Care Home

Thank you so much for your very kind words they are so much appreciated


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My 86 year old mother arrived at Barchester Overslade House last October. She was so fragile and frail, weighing only 6 stone, after spending 3 weeks in hospital, within days she started to pick up, joining other residents in the day room, she soon got her appetite back with such a great menu that is
offered every day, there is always something she likes. My Mum needs 24-hour care, she has dementia and is totally incontinent, she is well looked after, the carers are lovely and genuinely care about the residents. She is happy and now weighs over 7 stone and joins in the activities that are planned daily.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother was taken into care 6 weeks after having an unforeseen and devastating stroke leaving her dependent on others for support. For the best part of 5 months, the staff and management of Overslade House did outstanding work to make her time there as comfortable and as pleasant as possible. At no
time did she look unsettled or distressed and they gave her opportunities to join in with the more suitable activities. At the end of life, she was treated with respect and the staff and management offered sympathy and support throughout. Thank you Overslade for all you have done.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A feature of this home is the caring atmosphere of all the staff and their patience and cheerfulness under some very difficult and exacerbating circumstances. It is obvious that everyone has a dedication to ensure the wellbeing of their patients.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father was only a resident here for a short time, but myself and all the family were very pleased with the standard of care that he received. The care home was an inviting place, very clean, tidy and modern. The staff were always very pleasant and took their time when caring for my father. On behalf
of myself and the family, we would like to thank you; very much for everything you did.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The care my mother received in the 10 months she was there was good, both medically and personally. The bedsores she had when she arrived there, improved greatly with their attention and care. The care and compassion we received as a family during the last weeks of my mother's life was something we
will never forget, enabling us to be with my mother as a family during this time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received at Overslade was above and beyond my expectations. The staff were all wonderful. As a big family, they accommodated us all and could not do enough for my family at the sad time of my mother's passing. I would not hesitate to recommend this care home to anyone else.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I wanted to ensure that I posted a review of my recent experience of Overslade Care Home, Rugby, whilst my mum was a resident. My mum did not relish the thought of going into a care home for her palliative care, but agreed to do so on the basis that if she did not like it, she would then be transferred
home. Within 3/4 days mum settled in very well and adjusted to the environment. The reason for this being that the home itself was lovely and very welcoming from meeting the Administrator on reception at the time, who stayed late to allow mum to be admitted. What can I say about the nursing care? Each and every one of the staff, whether it be the nursing or care staff were nothing short of amazing. They looked after my mum like one of their own and the way they spoke so gently to her, it was just so lovely. So gentle and reassuring that she was not a bother. In her final hours, they were so kind to all the family and most of all my amazing mum. Thank you isn't enough.

Reply from Suneil Johal, Customer Relationship Manager at Barchester Overslade House Care Home

Thank you for your lovely review. We were only ever glad to help.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My husband recently passed away at Overslade House. As a family, we couldn't have been treated with more kindness and care. Over and above expectations in all areas of care.

Reply from Suneil Johal, Customer Relationship Manager at Barchester Overslade House Care Home

Thank you for your kind review in what must be such a tough time. Our deepest condolences to all family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Generally very well cared for and treated with respect. Good management and activities. However, not all the staff are caring enough and food could be more interesting. All nursing staff are excellent.

Reply from Suneil Johal, Customer Relationship Manager at Barchester Overslade House Care Home

Many thanks for your nice review. Our door is always open for you to share any ideas so that we can improve our great home even further.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Everything is excellent with the care, and the staff are looking after us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

We would like to thank Overslade Care Home for the lovely care and support to our father and father in law during the last months of his life. He was very happy and related well to the staff that cared for him.
Many thanks and best wishes to all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter and I are very satisfied with the care and treatment given to my wife. The staff and carers are very kind and considerate. The accommodation and food are very good. The administration is very well carried out. We are very thankful for the way my wife is being cared for she is very restful
and happy in this environment. Very many thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff and everyone are excellent, so caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My partner could not have better treatment than what he is getting here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My brother's care could not have been any better. So pleased with how he has been taken care of.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Staff were brilliant, he was treated with dignity and respect and care. All relatives were also looked after extremely well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very friendly place.
Brilliant staff, always ready to help the resident or their family.
Excellent facilities, the gardens are beautiful and very inviting.
Overall an excellent place, everyone is very caring and you feel that you are part of a big family.
A place where you can leave your dearest
one without worries about his health and safety.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We were treated with such respect and kindness during the five days we were there. The staff were superb. They kept us informed and treated us with great care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Staff everyone is so kind.
My husband loves all the ladies.
Thank you so much for looking after him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Barchester Overslade House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Barchester Overslade House Care Home is calculated as follows: ( (380 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 412 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Overslade House Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (7)

Violeta

Violeta Baesu

Job Title: Senior General Manager

Joined: 2004

I have been working at Overslade House since 2004 and I have found our home to be extremely welcoming and a happy place to live and work in.


I first qualified as a nurse in 1996 along with my husband and practised for 8 years in a hospital in Romania. I moved to the UK along with my family in 2004 and started my employment with Barchester Healthcare at Overslade House as a Senior Care Assistant. I then started my adaptation at Northampton University to allow me to qualify and practice as a nurse in the UK, this I completed in 2007 and I was promoted to RGN at Overslade. I then progressed to Head of Unit in 2011 shortly followed by promotion to Deputy Manager.


I have now taken up the position of General Manager at Overslade House and warmly embrace the opportunities this position will give me. At Overslade House we pride ourselves on the excellent care and skills that our staff possesses. It is my aim to maintain the happy, friendly and caring nature our home offers to our residents.


Helen

Helen Levine

Job Title: Administrator

Joined: 2010

I joined the team at Overslade House in 2010 as an Admin Assistant and has since then progressed to the role of Administrator. Previously, I have worked for CEGELEC and Jaguar Company Vehicles. My role is to ensure that the day-to-day administration of the home is kept up to date. If you have any questions regarding the home and funding then I am always happy to help.


In 2016, I was named as a Divisional Winner for Home Administration Champion in the Barchester Care Awards. Which is something I am immensely proud of, I also managed to complete my Level 3 Diploma in Administration and Business Studies. In my spare time, I enjoy listening to live music, so much so that I manage a popular Rugby-based punk rock band.


Genoveva

Genoveva Tamasi

Job Title: Deputy Manager

Joined: 2007

Genoveva has been a nurse for over 30 years and joined Overslade House as a Senior Carer in 2007 and was then duly promoted to Head of Unit. Genoveva is a key member of the team here at Overslade House, as Clinical Lead she provides support throughout the home. She thoroughly embraces the opportunities and challenges of her role. Genoveva’s door is always open should you need any help or advice and she looks forward to many years at Overslade House.


Julie

Julie Bateman

Job Title: Activities Coordinator

Joined: 2021

Hi, my name is Julie, and I'm the lead Activities Coordinator here at Overslade House. I've been an entertainer for over 25 years which has given me a great foundation for meeting people from various backgrounds, and has also helped nurture my social skills.
I love animals, and have two Dachshunds of my own who, like me, love meeting new people. I'm looking forward to bringing them in to meeting all our lovely residents here at Overslade.
I'm a bit of a social butterfly and enjoy visiting National Trust locations, attending the Theatre, singing and dining out. Over the years I've even been an 'extra' on TV!
Living life to the full is my motto, and I wish to instil this in all our residents, whatever your ability there is something new to learn or try. Life is for enriching and enjoyment. I look forward to getting to know you and your loved ones. We are always open to new ideas, if you'd like to contact me please call the home on 01788 522577 or email me direct on overslade.activities@barchester.com - New entertainers always welcome.


Anneke

Anneke Alston

Job Title: Head of Unit

Joined: 2004

I qualified in 1977 as a general and mental health nurse in South Africa. I then went on to work in an A & E department and a TB Clinic. After taking time away to raise a family I returned to nursing by training as a Community Health Nurse and worked as a Community Psychiatric Nurse for 5 years managing 5 clinics in the area. I moved to the UK in 2004 and started working immediately for Barchester Healthcare at Overslade House where I also qualified as an NVQ assessor. I love working with people and helping them. I like the atmosphere at Overslade House, it is such a happy place to work as we all work as a team and this reflects on our residents. I appreciate the fact that the Company supports its staff to deliver a high standard of care. Out of work, I like all kinds of handcrafts, travelling and visiting my grandchild in South Africa.


Mandy

Mandy Smith

Job Title: Head Housekeeper

Joined: 1996

I joined the team at Overslade House in 1996 and I am responsible for managing both the housekeeping and laundry teams. Under my supervision and expert eye for detail, Overslade House is kept clean, tidy and presentable at all times and a prompt laundry service is delivered. When I am not at work I spend a lot of time with my family and I also enjoy travelling.


Jacek

Jacek Kozik

Job Title: Head of Maintenance

Joined: 2007

I joined the team at Overslade House in 2007 as a Maintenance Assistant and was promoted to Head of Maintenance in 2011. I am responsible for ensuring that all maintenance is kept up to date and all equipment is tested and maintained to meet safety standards. I am aided by Paul, our gardener, who is responsible for keeping the grounds in a beautiful condition for residents to enjoy.


I spend my spare time playing 5-a-side football and I am also an avid supporter of Manchester United and Real Madrid.