Richmond Bede Village

Bede Village, Hospital Lane, Bedworth CV12 0PB
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9.8 62 Reviews
  • Richmond Bede Village, Bedworth
Richmond Villages Bede is an award-winning retirement village set in established grounds located on the outskirts of Coventry, a cathedral city in the heart of the West Midlands.

At the heart of the vibrant retirement village is the care home, with 47 en-suite bedrooms (9 of which are newly refurbished residential dementia rooms), providing first-class residential dementia, nursing, respite and convalescent care and care for the young and physically disabled.

The retirement village features excellent on-site facilities that include a restaurant with a terrace, a number of relaxing sitting rooms, hair and nail salon, free Wi-Fi, activities areas, plus landscaped gardens and an orchard.

All rooms are tastefully decorated by a team of specialist interior designers and feature electric profiling beds, a range of furniture, TV, telephone, en-suite shower room and Wi-Fi access.

The village is run by a village manager and a dedicated team of employees who are trained to deliver only the best possible care to the residents.

Unlike traditional care homes, Richmond Villages Bede uses its carers and nurses solely for the purpose of caring and supporting residents, whilst fully trained hospitality and housekeeping staff look after meal preparation and cleaning.

To further enhance the well-being and enjoyment of residents, the village also has a dedicated activities team. The team provides a daily activities programme that includes day trips where transport is provided by Richmond Villages Bede's own vehicles and dedicated drivers.

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Care Provided by Richmond Bede Village

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Debra Cosgrove (Village Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (51)
    • Single Rooms with ensuite Wet Room (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Richmond Bede Village

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,476
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,590
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,770

  • We use a bespoke Residential, Dementia and Nursing banding based on individuals needs and wishes - to determine this we request a Pre Admission Assessment and discussion with yourselves.
  • (these prices are only a guideline, please contact Richmond Bede Village to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time. Please check-in and check-out at the reception desk.


  • Parking

  • Free visitor parking is available on-site


Richmond Bede Village Reviews (62)

Total of 62, showing 41-60
9.8

Richmond Bede Village has a Review Score of 9.8 (9.834) out of 10, based on 17 reviews in the last 2 years. Over all time Richmond Bede Village has 62 reviews.

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Date Published

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Review from Chloe W (Daughter of Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care towards Mum, making her feel secure and safe. Since coming here I have seen her come out of her shell and become more confident. So grateful. Thank you.

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Review from Anne C (Resident) assisted by family/friend published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not ask for better care. The staff are magnificent. Everybody goes out of their way to say hello and have a little chat with me. I enjoy the facilities and look forward to my weekly hair appointments. The activities are varied and interesting and are the highlight of y day. I enjoy singing along
with the choir, particularly at Christmas. I appreciate the warm welcome Bede village affords my sisters, each time they visit from Ireland.

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Review from S P (Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I don't need to use care or support. I am disabled with spinal arthritis and also arthritis in my hands (as you will see from my writing). I don't use the activities because of my condition. The only activity I use is Holy Communion, once a month. This I can manage because I don't have to sit for long
or stand at all. Also, I am a Christian, I want to partake.

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Review from Irene J (Respite Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thoroughly enjoyed my stay there. I found it very relaxing, everyone was very cheerful and helpful, nothing was too much trouble, the food was excellent. I was disappointed that the activities were not attended very well, perhaps a little encouragement would help. The gardens were beautiful.

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Review from L Y (Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with living here. I am very independent so don't always need to use all of the services provided but the ones I have used have been great. The day trips set up for the home are a great way to interact with others and get out to see different places and the food in the restaurant is
always great, as are the staff around the village.

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Review from Anthony B (Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant and friendly village. Excellently maintained gardens. Very pretty and colourful. All staff are very helpful and friendly, regardless of department Sometimes problems do arise but are quickly addressed and solved by management. Excellent place to live.

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Review from David S (Son of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management and staff very efficient and friendly. Mum does not always want to join in activities, but when she does, seems to enjoy them. Seems to enjoy the food but sometimes does not eat much. Her appetite is a bit up and down. Mum seems to be settled OK at Richmond Bede.

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Review from P S (Son of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the home helpful if there is a problem and someone is always on hand to answer your questions. We find mum is always clean and tidy and is well looked after. The staff are friendly and treat residents and family members alike with kindness and respect.

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Review from Patrica E (Wife of Resident) assisted by family/friend published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are upfront and honest about is happening at all times.
Quality of food could be improved upon.
Staff are very helpful, friendly and I know my husband is in good hands.

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Review from Cara M (Daughter of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was accepted into Bede Nursing Home after a rapid decline in his health.
Staff have taken good care of him and ensure he is comfortable.
Staff are open and honest about what is happening at all times, which we appreciate.
Staff have been helpful ensuring we can provide my dad with home
comforts that he is accustomed to.

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Review from Trevor S (Husband of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was in Bede Village for many years and the care was wonderful. She has Alzheimer's and was very challenging to work with but the staff were all brilliant. I could not recommend a better place.

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Review from E B (Daughter of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Richmond Bede Village for almost 3 years and the care she received was second to none. All the staff are so committed to their role as carer, nurse, cleaner... cooks etc.
It is usually seen as the worst part of a person's illness to have to let go and let others do what you have done,
but my experience with Bede Village made me realise that there is hope out there and dignity afforded at the end of one's life. All homes should aspire to this standard.

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Review from Martyn B (Son of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent home, with truly caring staff - always willing to "go the extra mile". Real empathy and insight were constantly displayed by all the staff at Bede Village. It is a wonderful, caring establishment that I cannot personally recommend any higher - with amazing staff.

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Review from Patrick S (Nephew of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was looked after in this home for 2 and 3/4 years. Everything was amazing and staff showed great care to my aunties every need. Kindness and love in all of the staff.

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Review from Val F (Daughter-in-law of Resident) published on 6 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home offering numerous services. We decided on an apartment with an 'Assisted Living Package'. The apartment was in exceptional order offering a good size lounge, bedroom, walk in shower room and a kitchenette. The services provided were many, a beautiful restaurant, bowling green,
hairdressers to name a few. The staff were very caring. Eventually, we had to make use of the nursing home for a brief time and again the staff were very caring and gave us all the support we needed. I have no hesitation in recommending this care home.

Reply from Sonia Tenniswood, Deputy Village Manager at Richmond Bede Village

Thank you for a lovely review.


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Review from Wendy J (Daughter of Resident) published on 28 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank All the staff at every level for the exemplary care given to my mother and father over the past 5 years + in which they resided in Richmond Lodge, Bedworth. My mother recently died having lived there for almost 5 years she was cared for in a professional, caring and kindly manner.
All the staff showed her the greatest respect and in her final days, she was cared for with privacy and dignity. We, her family were also looked after, we only had to ask for some refreshment and it appeared, our comfort and welfare seemed as important as mums. Tina and her nursing team showed professionalism, sensitivity and compassion when caring for mum. We were shown support right up until her funeral. My father who died 4 years ago this week also experienced excellent care, he was truly made to feel special. You have helped us as a family make our parents last years the best it could have been under the circumstances, your care has been second to none and we, her family thank you.

Reply from Linda Watson, Village Manager at Richmond Bede Village

We pride ourselves on ensuring our residents are safe, highly respected and are happy here. Thank you for your review, our staff really appreciate it, it makes our efforts worthwhile.


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Review from Clive S (Son of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The perfect retirement village, I wish I could move it to Devon. Excellent staff from gardeners, carers, cook, nursing staff and management I would be proud to work with them all.
The care my mother had over the past four years in her own apartment then the nursing home has been superb.

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Review from V M (Wife of Resident) assisted by family/friend published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For approximately 3 months, my husband was a resident at Richmond Bede Nursing Home. The care he received was wonderful. All the staff treated him with kindness, compassion and respect. The staff also made sure I was being looked after and became an extended family to me.
The home was spotlessly clean,
bright and a pleasant place to be. Everyone there - the cleaners, kitchen staff, carers and nurses were first class. The managers were always approachable and made time to talk if I needed reassurance. Thank you to one and all.

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Review from Mrs G (Regular Volunteer) published on 8 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities, care staff are very motivated and caring, the overall appearance of Bede is clean, tidy and welcoming. The meals provided are of an outstanding quality with a varied menu catering for all individuals. The management is approachable and offers support to all.

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Review from Chris (Friend of Resident) published on 26 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My close friend was resident in Richmond Bede Village for the last six months of her life. She went there from hospital having been diagnosed with Motor Neurone Disease. As you can imagine never to go home again was a shock because her illness was totally unexpected. In her first few weeks there she
was not helpful but the staff at Bede were patience itself. They just made her feel welcome and nothing was too much trouble for any of them. As time progressed she settled in and her every need was catered for even down to her favourite food which was always available. The carers without exception are round pegs in round holes and seem to love what they do. Any dealings that I (as power of attorney) had with the management was on the whole dealt with quickly and efficiently. As my friend's illness progressed and she became less able to communicate the staff took the time to be sure as to what she wanted and that was not easy. In my friend's last few days her care was second to none. A friend who was with her said that she had not seen care like that before. Not only was she cared for but her friend as well. When my friend passed away it was with dignity, love and care. At all times when I was there over those last six months never once did I see her room needing cleaning, her washing not done, or anything that was asked for not given to her. This was also the experience of all of her visitors of whom there were many. The public areas are lovely and the fact that you can get a cup of very good coffee and freshly made cakes from their own kitchen is a bonus. In my view, this is one of the best nursing homes around and I would not hesitate to recommend it to anyone.

Reply from Linda Watson, Village Manager at Richmond Bede Village

As a very experienced team of staff we are extremely proud of our care home and the care we give to our residents which is always bespoke to that resident. Our carers and our staff teams are able to apply the quality and personal touches that are needed in often very difficult and upsetting circumstances. I am so pleased that we managed to meet and exceed expectations.


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Current Review Score: 9.8 (9.834)

Overview of Review Score

The Review Score of 9.8 (9.834) out of 10 for Richmond Bede Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.834 for Richmond Bede Village is calculated as follows: ( (170 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 199 Ratings = 4.834

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Richmond Bede Village is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (6)

Tina

Tina Lawton

Job Title: Care Home Manager

Joined: 2007

I joined Bede in 2007 as a Registered Nurse, in 2012 I had the fantastic opportunity to take on the role of Care Home Manager. In 2022, I was successful in becoming the Deputy Village Manager alongside my current role and I now support the Village Manager with the day to day running of Bede.


I love working within the Team at Bede, I am focused on providing compassionate and effective care for our residents and their families. I also thrive to bring the best out of my staff to ensure that we all work to the highest standard possible. I strongly believe that everyone deserves access to high-quality, person-centred care and support and love that I can be part of this.


Outside of work I enjoy Pilates, spending time with my family and ticking off my bucket list at any opportunity I get.


Maggie

Maggie Gamble

Job Title: Domiciliary Care Manager

Joined: 2014

I joined Richmond Bede Village in August 2014, as the Domiciliary Care Manager.


Following university, my working career started with people with learning disabilities for Coventry City Council, as a Day Centre Officer and a Residential Social Worker.


This was proceeded by 15 years of working in Children’s Services within the Youth Justice System. As a Head of Care, I became accustomed to working within the constraints of the CQC, Ofsted and other similar regulatory frameworks.


Seeking a new challenge, yet wanting to remain in people services I have sought a diversified career in working with a more mature population – hence my application to Richmond Bede Village.


I am looking forward to new experiences and the challenges ahead.


Louise

Louise Smith

Job Title: Head of Activities

Joined: 2005

I joined Richmond Villages in 2005… and still loving my job after 20 years! My goal is to help our customers realise the high-quality lifestyle they deserve by joining our thriving community.


Myself and the team enjoy planning, organising, and facilitating a range of activities designed to promote the physical, mental, and emotional wellbeing of elderly or vulnerable individuals receiving care at Richmond Bede Village.


Debra

Debra Cosgrove

Job Title: Village Manager

I am the Village Manager at Richmond Villages Bede and have been part of the team for 16 years. I started my career at Bede as a Senior Administration Manager and took the position of Village Manager in June 2022.


Before joining Bede, I worked as a Finance Manager and Management Accountant so, I have a great understanding of the operational side of businesses. I have a wealth of experience in all aspects of our business and oversee all day-to-day functions to ensure the village runs to the standards expected. I am dedicated to my staff, residents and villagers and want to make sure they have the best experience possible here at Bede.


Outside of work, my passion is my family, and I love to spend as much time with them as possible.


Carol

Carol Mcdyre

Job Title: Senior Village Advisor

Joined: 2022

I have worked at Richmond Village Bede for 2 years, but it felt like home after 2 weeks.


Having spent 25 years working in the property sector, combining property with retirement and care seemed like a natural progression.


Working in a village environment gives me the opportunity to advise on different types of accommodation to suite different lifestyles and care needs.


It’s a unique place to both work and live.


Clive

Clive Greening

Job Title: Head of Hospitality

I’m Clive Greening and I have spent the last 30+ Years in Hospitality, It’s all I know and love, It’s at the heart of everything I do becoming the way I live my life. I love creating those magical moments that make visits, days or events into lasting memories.