We use a bespoke Residential, Dementia and Nursing banding based on individuals needs and wishes - to determine this we request a Pre Admission Assessment and discussion with yourselves.
Visitors welcome at any time. Please check-in and check-out at the reception desk.
Free visitor parking is available on-site
Richmond Bede Village has a Review Score of 9.8 (9.834) out of 10, based on 17 reviews in the last 2 years. Over all time Richmond Bede Village has 62 reviews.
Review from Mervyn L (Resident) published on 1 August 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R C (Friend of Resident) published on 8 January 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.834) out of 10 for Richmond Bede Village is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.834 for Richmond Bede Village is calculated as follows: ( (170 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 199 Ratings = 4.834
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Richmond Bede Village is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 May 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Care Home Manager
Joined: 2007
I joined Bede in 2007 as a Registered Nurse, in 2012 I had the fantastic opportunity to take on the role of Care Home Manager. In 2022, I was successful in becoming the Deputy Village Manager alongside my current role and I now support the Village Manager with the day to day running of Bede.
I love working within the Team at Bede, I am focused on providing compassionate and effective care for our residents and their families. I also thrive to bring the best out of my staff to ensure that we all work to the highest standard possible. I strongly believe that everyone deserves access to high-quality, person-centred care and support and love that I can be part of this.
Outside of work I enjoy Pilates, spending time with my family and ticking off my bucket list at any opportunity I get.
Job Title: Domiciliary Care Manager
Joined: 2014
I joined Richmond Bede Village in August 2014, as the Domiciliary Care Manager.
Following university, my working career started with people with learning disabilities for Coventry City Council, as a Day Centre Officer and a Residential Social Worker.
This was proceeded by 15 years of working in Children’s Services within the Youth Justice System. As a Head of Care, I became accustomed to working within the constraints of the CQC, Ofsted and other similar regulatory frameworks.
Seeking a new challenge, yet wanting to remain in people services I have sought a diversified career in working with a more mature population – hence my application to Richmond Bede Village.
I am looking forward to new experiences and the challenges ahead.
Job Title: Head of Activities
Joined: 2005
I joined Richmond Villages in 2005… and still loving my job after 20 years! My goal is to help our customers realise the high-quality lifestyle they deserve by joining our thriving community.
Myself and the team enjoy planning, organising, and facilitating a range of activities designed to promote the physical, mental, and emotional wellbeing of elderly or vulnerable individuals receiving care at Richmond Bede Village.
Job Title: Village Manager
I am the Village Manager at Richmond Villages Bede and have been part of the team for 16 years. I started my career at Bede as a Senior Administration Manager and took the position of Village Manager in June 2022.
Before joining Bede, I worked as a Finance Manager and Management Accountant so, I have a great understanding of the operational side of businesses. I have a wealth of experience in all aspects of our business and oversee all day-to-day functions to ensure the village runs to the standards expected. I am dedicated to my staff, residents and villagers and want to make sure they have the best experience possible here at Bede.
Outside of work, my passion is my family, and I love to spend as much time with them as possible.
Job Title: Senior Village Advisor
Joined: 2022
I have worked at Richmond Village Bede for 2 years, but it felt like home after 2 weeks.
Having spent 25 years working in the property sector, combining property with retirement and care seemed like a natural progression.
Working in a village environment gives me the opportunity to advise on different types of accommodation to suite different lifestyles and care needs.
It’s a unique place to both work and live.
Job Title: Head of Hospitality
I’m Clive Greening and I have spent the last 30+ Years in Hospitality, It’s all I know and love, It’s at the heart of everything I do becoming the way I live my life. I love creating those magical moments that make visits, days or events into lasting memories.
