Royal Leamington Spa Nursing Home

14/16 Adelaide Road, Leamington Spa CV31 3PW
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9.9 117 Reviews
  • Royal Leamington Spa Nursing Home, Leamington Spa
The Royal Leamington Spa Nursing Home is located in a conservation area, close to the town centre. The Home's gardens and Georgian architecture helps Residents and visitors feel at home and in 2023, the home was awarded a Silver award by Leamington Town Hall for the lovely gardens.

The Home has its own Activities Co-ordinators, who undertake group activities and one-to-ones with the residents. Mealtimes are also an important part of the day for residents and the home's talented cooks provide tasty, nutritious meals throughout the day.

The nursing home also has an in-house hairdressing salon, while all rooms are equipped with TVs with access to digital channels and all rooms have fully adjustable electrically operated nursing beds.

Professionals provide the highest standards of 24-hour Nursing Care.

The Royal Leamington Spa Nursing Home has been awarded an overall 'Good' rating in their recent CQC inspection (April 2019) as well as a GOLD standard for infection control in October 2023.

Care Provided by Royal Leamington Spa Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Mark Mendelson
  • Person in charge
  • Joseph Brown-Stephens (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (18)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Royal Leamington Spa Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,300
  • (these prices are only a guideline, please contact Royal Leamington Spa Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting at any reasonable hour is permitted


  • Parking
  • Off road parking is available to the front and rear of the home


Royal Leamington Spa Nursing Home Reviews (117)

Total of 117, showing 21-40
9.9

Royal Leamington Spa Nursing Home has a Review Score of 9.9 (9.912) out of 10, based on 20 reviews in the last 2 years. Over all time Royal Leamington Spa Nursing Home has 117 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful home, can't praise it highly enough. All aspect of care carried out with respect, patience and great compassion.


This care home was just perfect in every way. I highly recommend it to family and friends.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and top quality care. My auntie felt safe and staff responded to her bell promptly. Manager is quick to answer and resolve all queries. Great location, very clean environment,I would Recommend the home.

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Overall Experience  Overall Experience 5.0 out of 5

I write this review following the passing of my partner in November 2022 at Royal Leamington Spa Nursing Home. Throughout his stay, he was cared for by a team of angels who treated him with dignity, and respect, making sure all his care needs were met and they supported me along the way.


My first

review was written in the summer of 2022 when my partner's health suddenly deteriorated in September/October 2022, this amazing team of angels provided outstanding end-of-life care showing love and compassion to him. Words cannot describe the support they all gave to me at this difficult time. I remained at the home and stayed with my partner for the last 10 days of his life.


This is a home full of smiles and laughter and an amazing team that works there were all outstanding. My partner and I could not have been cared for anywhere better with genuine warmth, and friendliness shown towards both of us and love shown. The standard from day one to the last day never changed, nothing was too much trouble for every single member of staff. I was truly blessed that he stayed here, it became his second home and I would have no hesitation in recommending the Royal Leamington for a loved one. I will never forget the "Angels". Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you for making Christmas Day so special. A delicious three course lunch, friendly hard working staff and a happy family able to share a special day together. Thank you to all staff for all you do.

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Overall Experience  Overall Experience 5.0 out of 5

A massive thank you to the whole care and support team. Attentive focused and above all else caring. I genuinely believe that residents are treated in a manner as if carers were looking after their own family. Is there a better way than this? The leadership and management team have created a fantastic
culture. Many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic home. My mum lives there and they look after her very well. 10/10.

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Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and pleasant, in a grade 2 building with a lovely garden at the back. My Mother is treated with respect and loved by the carers, she is always clean and calm. Unfortunately, she spends most of the time in her room and I know the care home is now trying to organise some activities
to do with her on a 1:1 basis. I love how the care home is always decorated with themes, such as the Jubilee, Halloween, and Diwali, it is very much of a multicultural environment and everyone is welcome.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, always willing to help. Management looks after staff, supporting them and provide training to empower them to deliver person centred care.
Good, decent and happy environment. Residents seen are well dressed and appears happy. Will be happy to bring my mum here when the time comes.

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Overall Experience  Overall Experience 4.0 out of 5

Overall, a good nursing home. Do feel like, at times, there is a lack of communication between management. Sometimes at the weekend, the standard is not as good as during the week due to agency staff.

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Overall Experience  Overall Experience 5.0 out of 5

Without exception, the care and the staff here have been excellent. Although my friend is reluctant to participate in activities I am always impressed (and I look through a very critical eye from experience) at the quality and frequency of activities, and the effort that goes into making a sense of
occasion for events such as Easter, Jubilee etc. Everyone is welcoming accessible and engaged. Special mentions I know are not always appropriate but the care team and the laundry person have all continued to shine brilliantly. After a dreadful care experience elsewhere I am only too happy to have played a part in setting my friend's end-of-life care in such an excellent establishment.
The decor may be a bit tired but the care is top-notch.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found all the staff very friendly and helpful, and one is well cared for. The fact that she always seems so relaxed and content is a great comfort to me and the rest of her family.

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Overall Experience  Overall Experience 5.0 out of 5

The Royal Leamington Spa Nursing Home provides excellent facilities and services for elderly and disabled residents. The commitment of the staff ensure all the residents are fed on time and allowed to consume whatever they wish. They consistently come up with great methods to engage the residents. Carers
are always wanting residents to live their lives how they wish allowing them to explore the wider town as they wish as well as accessorise their rooms. Response times can be slow to the need of a resident and certain residents have to be catered to more but these are issues they will overcome.

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Overall Experience  Overall Experience 5.0 out of 5

I have only been here for six weeks and I m very impressed. Management always have time to speak to you, staff are very kind and helpful and always there to help you. I always look forward to meal times, there is plenty of choices. The standard of cleanliness in the home is excellent. I would recommend
the Royal to anybody.

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Overall Experience  Overall Experience 5.0 out of 5

Very nice place and neat. Staff are friendly and always ready to help and answer any questions.
I will recommend it. The care was recommended by a friend whose mother in law was looked after there. My dad had dementia and was 78 years.

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Overall Experience  Overall Experience 5.0 out of 5

A really lovely care home. All residents are looked after and put first compared to others we've seen! lovely carers who care for clients like they are family. Highly recommend to all who are looking for a safe and well maintained care home for family members.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff. Nothing was too much trouble when they cared for my dad in his final weeks. I would recommend this place to anyone looking for palliative care for their loved ones. A huge thank you to everyone for the support and understanding in difficult circumstances.

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Overall Experience  Overall Experience 5.0 out of 5

My auntie was in the home and she is having a wonderful life. Throughout the pandemic, staff FaceTime for me to talk to her and she is well looked after. The home is clean, staff are professional and the manager is approachable. I shall recommend this home to anyone looking for their family member.

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Overall Experience  Overall Experience 5.0 out of 5

My mum went into this amazing nursing home at the end of May 2020 following a stay in the hospital for her tracheostomy and dementia getting worse. The care she received was fantastic. All the staff are so compassionate and friendly. They encouraged me to talk to mum all the time, and nothing was any
trouble. They kept mum happy for the 5-months she was there, and I couldn’t have wished for a better place. She sadly passed away on the 30th of October, and I cannot fault the care she received. Thank you all so much.

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Overall Experience  Overall Experience 5.0 out of 5

I strongly recommend the Royal Leamington Spa Nursing Home. The staff were brilliant with my mum who’d had a stroke and was very poorly. Sadly my mum was only there a few weeks before she died. But they made her so comfortable and did everything possible to ensure she stayed that way and it was all
very peaceful. I was allowed to visit as she came towards the end and the staff were so helpful. They combined kindness, skill, and great care. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

Making my mother feel safe, happy and looked after is my primary aim. The Staff at the Royal Leamington Spa nursing home have provided just that. They are caring, patient, friendly and have treated mum with respect. It’s been a very difficult time as a nursing home had to be decided upon with no visits
due to Covid-19. The management and staff, whoever picked up the phone or answered my emails were very understanding and honest in their communication with me. They have helped mum settle into her new home brilliantly during this difficult time and I am confident that they always have her best interest as their number 1 priority. I wouldn’t hesitate in recommending this nursing home to somebody that needs a loved one to be cared for.

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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Royal Leamington Spa Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for Royal Leamington Spa Nursing Home is calculated as follows: ( (218 Excellents x 5) + (21 Goods x 4) ) ÷ 239 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Royal Leamington Spa Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 May 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Joseph

Joseph Brown-Stephens

Job Title: Registered Manager

Joined: 2016

For 8 years and counting, my journey with Royal Leamington Spa Nursing Home has been marked by an unwavering dedication, and a tenure with full support from the Owner, Mark Mendelson. He has been my backbone from day 1! My role is a privilege, a conduit to make a meaningful impact on the lives of others. With a career spanning over two decades within the realm of caring, I continue to approach each day with unwavering enthusiasm. Royal Leamington Spa Nursing Home holds a special place in my heart, a true embodiment of a welcoming abode.


My qualifications are as follows; Bachelor's in Adult General Nursing; Bachelor of Arts Degree with a Post Graduate Diploma in Education; District Nursing Degree, Master's Degree in Health Care Management and an NVQ Level 5 in Leadership and Management.


As a seasoned and qualified nurse, my dedication to care has fostered a deep-rooted connection, and I derive immense satisfaction from hands-on interaction with our cherished residents.


Brankica

Brankica Rabrovalieva

Job Title: Head Care Supervisor

Joined: 2018

Hi, my name is Brankica,


I’m the Head Care Supervisor at The Royal Leamington Spa Nursing Home. I have been working at the Royal Leamington Spa Nursing Home since 2018, after coming to England from Macedonia where I was working as a nurse in the private polyclinic. I love to care, full of compassion, strength, passion, positivity and courageousness in all my work. I also love to help people and my staff at all times. For example, on my days off I am always available to be contacted and I support our carer staff. I have gained different experiences at The Royal Leamington Spa Nursing Home in all areas of care. For example, I don't only deliver exceptional care to residents, but I also assist in the training and induction of new staff, so that they can achieve the high care standards required when working for the home.


I have gained the following qualifications since I started work at the Home. These qualifications have helped me to execute my role excellently. These are the Level 4 Advanced People Handling and Risk Assessment Key Trainer’s Certificate; Certificate in Conflict Management (CPD Online College); Certificate in Team Leading Level 2 (CPD Online College); and Certificate in Tracheostomy Care Awareness.


I am always trying to do better and level up in providing care for our residents. I am also one of the Homes Infection Control Champions. Some of my daily work involves verbal or written supervision with carer staff, support, updating, teaching, training, and advice on residents' activities of daily living. My goal is to see content, positive and happy staff, residents families and residents. I believe if all staff are happy, content and proud, our residents will be more happy and content as well including their families. I am happy to see our staff, residents and family happy.


My Motto is: - "SMILE ON THE DAY, AND IT WILL SMILE BACK TO YOU".


Eileen

Eileen Kennedy

Job Title: Activities Coordinator Supervisor

Joined: 2022

I am the activities coordinator supervisor at the Royal. I have worked here for the last 3 years and enjoy my role within the home.


I am originally from Lancashire and moved to Leamington Spa 10 years ago with my husband and 4 children the youngest is now 16. I have 2 adult stepdaughters who still live in Lancashire.


My working life has varied from working in Quality Control and as a Master Recorder of CDs and 12" Video Discs to dealing with our emergency services through my role in monitoring alarms for a security company. I had short spells of working in Holland and also studying in Greece towards my degree. However, my most rewarding role was being a full-time mother which I was very fortunate to be able to do.


It is the experience through 40-plus years of my working life that I bring to my current role, in particular, my confidence in communicating with people of all backgrounds. I have also successfully completed a number of relevant courses to further enhance my knowledge and skills.


I always strive to treat each resident with respect and as an individual and warmly welcome them into our family here at the Royal. I feel privileged to be able to spend time with each person and am always fascinated by the life stories they have to tell, whether vocally, through photos or via their loved ones.


Jackie

Jackie Kennedy

Job Title: Deputy Care Home Manager

Joined: 2014

Hello, my name is Jackie and I am Deputy Manager/ Clinical Lead at The Royal Leamington Spa Nursing Home. I will have worked here for 10 years come Easter 2025.


I have a very diverse history in Nursing. I started as a carer before my nurse training and passed my exams in 1991.


During my career, I have worked in Acute Psychiatry, drugs and alcohol services, rehabilitation services, and Secure units and have also trained as a Prison Officer. I specialised in conflict resolution and was known as a ‘troubleshooter’ in my field.


I have worked all over the UK, from North to South and also in Germany and Belgium.


I originally hail from Lancashire and have the typical Lancastrian ways. I say things as they are and like to think I am honest and open. I also have the Lancashire sense of humour and believe a stranger is a friend I haven’t yet met.


I have an NVQ 4 and 5 in management and when I started working at ‘The Royal’ it was as a staff nurse. I had decided to come away from management and do what I do best, Nurse. However, here I am in another management role, seems I am destined to remain this way.


I never intended to remain at ‘The Royal’. I thought a year, 2 years at most, but I fell in love with the place, with the staff, the culture and of course the wonderful residents I have had the honour to care for over the last 10 years.


My skills, to name but a few, are Medication Management and Traner, PEG/RIG care and management, Tracheotomy care and management, Catheter care and management including male, female and suprapubic, Palliative care including Syringe Drivers and Verification of death, and Dementia care.
I enjoy photography, wildlife and bird photography though since acquiring my Shih Tzu boy this has not been possible as he scares the wildlife away. I speak Dutch, adequately though not fluently from my time working in Belgium.