Royal Leamington Spa Nursing Home

14/16 Adelaide Road, Leamington Spa CV31 3PW
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9.9 117 Reviews
The Royal Leamington Spa Nursing Home is located in a conservation area, close to the town centre. The Home's gardens and Georgian architecture helps Residents and visitors feel at home and in 2023, the home was awarded a Silver award by Leamington Town Hall for the lovely gardens.

The Home has its own Activities Co-ordinators, who undertake group activities and one-to-ones with the residents. Mealtimes are also an important part of the day for residents and the home's talented cooks provide tasty, nutritious meals throughout the day.

The nursing home also has an in-house hairdressing salon, while all rooms are equipped with TVs with access to digital channels and all rooms have fully adjustable electrically operated nursing beds.

Professionals provide the highest standards of 24-hour Nursing Care.

The Royal Leamington Spa Nursing Home has been awarded an overall 'Good' rating in their recent CQC inspection (April 2019) as well as a GOLD standard for infection control in October 2023.
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Care Provided by Royal Leamington Spa Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Other Care Provided
  • Bariatric Care/Obesity
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Day Care
  • Head/Brain Injury
  • Nursing Care
  • Palliative Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Owner
  • Mark Mendelson
  • Person in charge
  • Joseph Brown-Stephens (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (18)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Royal Leamington Spa Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,300
  • (these prices are only a guideline, please contact Royal Leamington Spa Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting at any reasonable hour is permitted


  • Parking

  • Off road parking is available to the front and rear of the home


Royal Leamington Spa Nursing Home Reviews (117)

Total of 117, showing 81-100
9.9

Royal Leamington Spa Nursing Home has a Review Score of 9.9 (9.912) out of 10, based on 20 reviews in the last 2 years. Over all time Royal Leamington Spa Nursing Home has 117 reviews.

Overall Experience

  • 91
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Date Published

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Review from C C (Granddaughter of Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. Staff are always friendly.
My grandmother is always content and comfortable, she is always well cared for and assisted when she needs, and as a family, it's a massive reassurance to know she is being looked after safely and efficiently.

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Review from A T (Daughter of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Royal Leamington Spa Nursing Home for approximately two and a half years. The room is spacious and overlooks beautiful garden area. She has brilliant care, personal and emotional. Even the cleaner chats to her which is much appreciated. The manager and deputy manager are a credit
to this company. They have helped me overcome lots of problems with mum over this period. I couldn't ask for a more caring environment. Also, the activity coordinator reads to my mum which is much appreciated.

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Review from Margaret B (Daughter of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy and satisfied with the care my father is receiving. Staff are very caring and give the best care. Management is prompt in dealing with queries and the food is good.

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Review from A W (Wife of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care my husband is getting. I know if I could not see him for a week I would know he is well looked after and I would not worry.

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Review from Claire B (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went to another nursing home closer to family but requested a move back to the Royal Leamington Spa because the care was just not as good and did not compare to this home.

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Review from Christopher S (Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am content with the thought of living here for the rest of my life. Food is excellent, staff treat me with respect and dignity, very kind and supportive.

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Review from A L (Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here a few days and I have thoroughly enjoyed myself. I have been in hospital for 4 months and really glad to be in a normal, caring environment. The staff are all lovely and caring, the room itself is great, clean and tidy. The rest of the nursing home is clean and tidy too. The good is
very nice and fresh.

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Review from Cliff A (Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For me, this is the perfect place for my care. All my needs, and more, are catered for in every respect, in an atmosphere that is immediately felt on meeting the staff. Without exception, they are always extremely helpful in meeting and anticipating my needs willingly and unfailingly cheerfully. Being
in such a positive atmosphere is a major contribution to my mental and physical health. Routine 'care' can be provided by virtually anyone and the quality of real care here is exceptional, and I would not wish to spend my life anywhere else but among these reassuring friends.

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Review from Eileen K (Daughter of Resident) published on 17 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved Dad into this home after he could no longer look after himself. He found the transition very hard as he never wanted to go into care. The staff were extremely welcoming and soon won dad over. Nothing seemed too much bother. When dad entered the final stages of his life I found the care and
dignity shown to him and to us as a family made a very upsetting period of my life that little bit easier.

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Review from Julie N (Daughter of Resident) published on 1 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I was greeted and went in through the front door, I knew that my mum was going to be well looked after here. I wanted an urgent short term placement for my mother and the manager was extremely helpful, went to assess mum in hospital as soon as I asked and made the process as easy as
possible. The room my mum moved into was lovely and - for the short time she was there - she was really well looked after. The staff were wonderful with her and very kind to me. I would recommend the home to anyone.

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Review from Pam N (Private Carer of Resident) published on 3 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff who are well trained. They are very kind and treat residents and others with dignity, respect and professionalism. They work as a team to provide quality of care. The management is excellent. Always have time to listen to the residents and relatives’ concerns and address them as soon
as it’s reasonable.
I would definitely recommend Royal Leamington Spa Nursing Home to others.

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Review from Alison C (Daughter of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care here has made a real difference to my mother's state of health.
She was catching infections at least once a month before she was here and this has ceased due to their care - especially in regard to hygiene and hydration. The staff are friendly and helpful and I feel happier in that
I know my mother is safe there.

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Review from W K (Son of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very happy, helpful and nothing is too much for them. They are very professional in their roles too. My mum loves all the staff who help her when it's needed.

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Review from J W (Sister of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found all staff very pleasant.
My sister is looking better and happier from last time.

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Review from S P (Sister of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is showing an improvement due to having more fluid and eating again.


On a good day she could be taken for a walk.


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Review from Alan S (Nephew of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

on my latest visit to the Royal Leamington Spa Nursing Home, the staff were very helpful, understanding, and friendly. I had the opportunity to talk to the Managers, and answer all my doubts and problems, I could feel the tension leaving my shoulders, I cannot thank them enough for looking after
my Uncle, and know he is in the right home and he is well looked after

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Review from Steve N (Friend of Resident) published on 5 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home, with caring staff. Nothing is too much trouble.


My friend is staying there, and the staff tend to his every need.


The chef allows my friend to order food that is not on the menu, and it seems like a smart hotel.


I have never noticed any untidiness or dirt anywhere, so all seems

in good order.

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Review from Margaret M (Daughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursing care received during the last week of my mother's life was very caring and compassionate.
I was impressed generally with all my contact at this difficult time.

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Review from R C (Son of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, care good, respectful and patient.

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Review from Sandra M (Daughter of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel my mother is very well cared for. She was in another home before Royal Leamington and was neglected in the other place. We feel she has approved 100% since being in Royal Leamington. The staff are all 100% focused on the job. We would recommend this place to anyone looking for a nursing home.
Very well done the Royal Leamington 5 stars.

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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Royal Leamington Spa Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for Royal Leamington Spa Nursing Home is calculated as follows: ( (218 Excellents x 5) + (21 Goods x 4) ) ÷ 239 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Royal Leamington Spa Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (4)

Joseph

Joseph Brown-Stephens

Job Title: Registered Manager

Joined: 2016

For 8 years and counting, my journey with Royal Leamington Spa Nursing Home has been marked by an unwavering dedication, and a tenure with full support from the Owner, Mark Mendelson. He has been my backbone from day 1! My role is a privilege, a conduit to make a meaningful impact on the lives of others. With a career spanning over two decades within the realm of caring, I continue to approach each day with unwavering enthusiasm. Royal Leamington Spa Nursing Home holds a special place in my heart, a true embodiment of a welcoming abode.

My qualifications are as follows; Bachelor's in Adult General Nursing; Bachelor of Arts Degree with a Post Graduate Diploma in Education; District Nursing Degree, Master's Degree in Health Care Management and an NVQ Level 5 in Leadership and Management.

As a seasoned and qualified nurse, my dedication to care has fostered a deep-rooted connection, and I derive immense satisfaction from hands-on interaction with our cherished residents.

... Read more
Brankica

Brankica Rabrovalieva

Job Title: Head Care Supervisor

Joined: 2018

Hi, my name is Brankica,

I’m the Head Care Supervisor at The Royal Leamington Spa Nursing Home. I have been working at the Royal Leamington Spa Nursing Home since 2018, after coming to England from Macedonia where I was working as a nurse in the private polyclinic. I love to care, full of compassion, strength, passion, positivity and courageousness in all my work. I also love to help people and my staff at all times. For example, on my days off I am always available to be contacted and I support our carer staff. I have gained different experiences at The Royal Leamington Spa Nursing Home in all areas of care. For example, I don't only deliver exceptional care to residents, but I also assist in the training and induction of new staff, so that they can achieve the high care standards required when working for the home.

I have gained the following qualifications since I started work at the Home. These qualifications have helped me to execute my role excellently. These are the Level 4 Advanced People Handling and Risk Assessment Key Trainer’s Certificate; Certificate in Conflict Management (CPD Online College); Certificate in Team Leading Level 2 (CPD Online College); and Certificate in Tracheostomy Care Awareness.

I am always trying to do better and level up in providing care for our residents. I am also one of the Homes Infection Control Champions. Some of my daily work involves verbal or written supervision with carer staff, support, updating, teaching, training, and advice on residents' activities of daily living. My goal is to see content, positive and happy staff, residents families and residents. I believe if all staff are happy, content and proud, our residents will be more happy and content as well including their families. I am happy to see our staff, residents and family happy.

My Motto is: - "SMILE ON THE DAY, AND IT WILL SMILE BACK TO YOU".

... Read more
Eileen

Eileen Kennedy

Job Title: Activities Coordinator Supervisor

Joined: 2022

I am the activities coordinator supervisor at the Royal. I have worked here for the last 3 years and enjoy my role within the home.

I am originally from Lancashire and moved to Leamington Spa 10 years ago with my husband and 4 children the youngest is now 16. I have 2 adult stepdaughters who still live in Lancashire.

My working life has varied from working in Quality Control and as a Master Recorder of CDs and 12" Video Discs to dealing with our emergency services through my role in monitoring alarms for a security company. I had short spells of working in Holland and also studying in Greece towards my degree. However, my most rewarding role was being a full-time mother which I was very fortunate to be able to do.

It is the experience through 40-plus years of my working life that I bring to my current role, in particular, my confidence in communicating with people of all backgrounds. I have also successfully completed a number of relevant courses to further enhance my knowledge and skills.

I always strive to treat each resident with respect and as an individual and warmly welcome them into our family here at the Royal. I feel privileged to be able to spend time with each person and am always fascinated by the life stories they have to tell, whether vocally, through photos or via their loved ones.

... Read more
Jackie

Jackie Kennedy

Job Title: Deputy Care Home Manager

Joined: 2014

Hello, my name is Jackie and I am Deputy Manager/ Clinical Lead at The Royal Leamington Spa Nursing Home. I will have worked here for 10 years come Easter 2025.

I have a very diverse history in Nursing. I started as a carer before my nurse training and passed my exams in 1991.

During my career, I have worked in Acute Psychiatry, drugs and alcohol services, rehabilitation services, and Secure units and have also trained as a Prison Officer. I specialised in conflict resolution and was known as a ‘troubleshooter’ in my field.

I have worked all over the UK, from North to South and also in Germany and Belgium.

I originally hail from Lancashire and have the typical Lancastrian ways. I say things as they are and like to think I am honest and open. I also have the Lancashire sense of humour and believe a stranger is a friend I haven’t yet met.

I have an NVQ 4 and 5 in management and when I started working at ‘The Royal’ it was as a staff nurse. I had decided to come away from management and do what I do best, Nurse. However, here I am in another management role, seems I am destined to remain this way.

I never intended to remain at ‘The Royal’. I thought a year, 2 years at most, but I fell in love with the place, with the staff, the culture and of course the wonderful residents I have had the honour to care for over the last 10 years.

My skills, to name but a few, are Medication Management and Traner, PEG/RIG care and management, Tracheotomy care and management, Catheter care and management including male, female and suprapubic, Palliative care including Syringe Drivers and Verification of death, and Dementia care.
I enjoy photography, wildlife and bird photography though since acquiring my Shih Tzu boy this has not been possible as he scares the wildlife away. I speak Dutch, adequately though not fluently from my time working in Belgium.

... Read more