Stratford Bentley

Saffron Meadow, Stratford-upon-Avon CV37 6GD
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9.7 17 Reviews
  • Stratford Bentley, Stratford-upon-Avon
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Care Provided by Stratford Bentley

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Owner
  • Stratford Bentley Ltd
  • Person in charge
  • Stephanie Towner (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Stratford Bentley

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Stratford Bentley? View your Advertising Options

Stratford Bentley Reviews (17)

9.7

Stratford Bentley has a Review Score of 9.7 (9.732) out of 10, based on 15 reviews in the last 2 years. Over all time Stratford Bentley has 17 reviews.

Overall Experience

  • 15
  • 2
  • 0
  • 0
  • 0

Date Published

17
0
15
15
2

Review from Andrew C (Son of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Stratford Bentley has a nice welcoming feel when you walk in. It doesn't smell and is always bright and clean with fresh flowers and often cakes in reception. It is an older-style building but is kept clean and has a nice family feel to it. Families are welcome to visit at any time and nothing feels
like too much trouble.

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Review from Elizabeth G (Daughter of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this nursing home very highly. Very caring staff and calm atmosphere. This is a small nursing home where residents are treated as individuals.

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Review from Hester H (Wife of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has vascular dementia. The nurses and carers have created a happy and cheerful relationship with him. They are also kind and welcoming to me and to his other visitors. Regular meetings are held with the resident's relatives to give them the opportunity to raise any concerns or suggest any
changes. I very much appreciate the fact that although there are the inevitable staff changes, these are relatively infrequent. He is very well and professionally cared for.

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Review from T A (Son of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Am happy with the care my mother is given, which gives me peace of mind that she is safe and well looked after. Staff are friendly and do a good job.

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Review from Harold W (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stratford Bentley looked after Mum for 6 years including through the pandemic. We couldn't have asked for better care; physically, mentally, emotionally, medically and through activities. We agreed on an end-of-life plan for Mum and it was fully implemented with care and dignity.
All the staff were
brilliant with Mum and the Bentley was a real home for her.
Although none of us lived locally we all enjoyed our visits and joining Mum in the range of activities that she was able to join.

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Review from Helen D (Daughter of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad loved being in the Bentley. The staff were always so friendly and supportive. I couldn't have wished for more for dad. I know the last year of his life was one of the best.

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Review from Andrew W (Husband of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife arrived at the Bentley care home in May 2019 following a stroke. She is unable to speak or talk and has other disabilities. Throughout her time at the Bentley, she has been unfailingly cared for in a totally professional manner by all members of staff. The environment is loving and caring led
by a dedicated and experienced manager who has the full backing of her staff. A qualified nurse is in attendance throughout the day and night. I would highly recommend this establishment.

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Review from J G (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent dignified care, my mother is treated with utmost respect and is very settled and happy.
She is always looking forward to things and has enjoyed recently the DDay celebrations.
Her health has improved greatly since being at the Bentley.

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Review from Polly H (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel lucky that the Stratford Bentley had a vacancy when Dad was no longer able to stay at home. It is well managed, well maintained and has a cheerful atmosphere. The staff are a lovely team. The carers are unfailingly kind and patient. The nurses are knowledgeable, and on the occasions that Dad's
health has temporarily deteriorated they have been excellent at supporting him (and us).
We visit a lot and it is nice to see all the activities on offer for those who want to join in. The food is great and they try hard to offer a variety.
As a family, we really appreciate how professional, hard-working and friendly everyone is at the Stratford Bentley.

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Review from H H (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been cared for at Stratford Bentley for several years and in spite of her very limited mental and physical capacity, I feel that she has always been well looked after and is settled and as happy as she can be. I like the personal, family feeling which you don't get in larger care homes, and
I feel confident that Mum is getting the best possible care.

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Review from C M (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although our mum wasn't at Stratford Bentley for very long she was given the very best of care and above all kindness from every one of the staff. Our family were also given the utmost good care and were always welcome whatever time of day. We would recommend the Bentley nursing home to anyone seeking
care without any hesitation.

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Review from I S (Son of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring staff and incredibly run by the manager.
The care and attention has benefitted my mother without exception. From entering this establishment a little over twelve months ago her health and mental wellbeing has improved way beyond what was expected.
No question is off limits and the amount
of advice I have received from the Accounts Manager is invaluable.
Cannot recommend enough.

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Review from C H (Daughter of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Stratford Bentley for over two years, prior to her death in February 2024. Throughout her time at the home, she was treated with the utmost respect and care as were myself and my siblings. My mother was very happy to be in such a caring environment and in the last few weeks
of end-of-life care we were kept fully informed and allowed to be with our mom daily. I can only say that Stratford Bentley is an excellent and outstanding care facility.

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Review from N L (Son of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 96-year-old mum has been a few months at Stratford Bentley after a long period of home care.
We were concerned that the transition to a Nursing Home would be traumatic for her.
This has not been the case and she is very happy there. The staff are friendly and there are some good group activities
which encourage the residents to get to know each other.
This gives us peace of mind.

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Review from J J (Son of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very lucky to be able to get what initially we thought was respite care for my mother, at very short notice last September. One of my mother's neighbours is a teacher, who spent her student years working in care, her father was a resident for a short while, and she knew how well run it is.
My
mother's increasing frailty and susceptibility to falls was a problem, and she was hospitalised several times, and the subsequent home care wasn't sufficient. Stratford Bentley welcomed her from the last hospitalisation and has looked after her very well ever since. Her deteriorating physical health and dementia onset have been very well managed. The management and staff are first class, and all very friendly.
The food provided is really good and has been tailored to the needs of the residents, in Mother's case, problems with swallowing. She has her hair done regularly and always looks her best. The home provides entertainment and craft activities.
An excellent nursing home.

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Review from Richard N (Husband of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention provided for my wife, who is totally immobile, during the last four years have been outstanding. All the staff have been friendly and completely efficient, responding rapidly to her needs. They have also been completely supportive of me in what has been a very difficult period.
I have no hesitation in recommending the home to those in need and have done so frequently.

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Review from Brian R (Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression was that every member of staff was friendly and spent time with us. My room was large, warm and comfortable. The menu is varied with choice and is maintained at a high standard. All staff were professional, caring and attentive. In my opinion, the standard of care is higher than
any other home I have seen.

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Current Review Score: 9.7 (9.732)

Overview of Review Score

The Review Score of 9.7 (9.732) out of 10 for Stratford Bentley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.732 for Stratford Bentley is calculated as follows: ( (134 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 179 Ratings = 4.732

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stratford Bentley is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Stratford Bentley

What types of Care is Stratford Bentley registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stratford Bentley provide?

Palliative Care, Convalescent Care, Physiotherapy, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Stratford Bentley have?

There are 30 Single Rooms.

What are the Facilities & Services at Stratford Bentley?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stratford Bentley to the centre of Stratford-upon-Avon?

0.7 mile(s) as the crow flies, distance by road may be significantly further.