The above fees are a guideline only, all fees are subject to assessment - a copy of our terms and conditions are available upon request.
Included in the fees: dining with choice of menu each meal, housekeeping, laundry, access to chapel with regular services, on site activities, wifi.
Non-restricted visiting
Free on site parking + Disabled Parking
Town Thorns Care Home has a Review Score of 9.6 (9.604) out of 10, based on 18 reviews in the last 2 years. Over all time Town Thorns Care Home has 44 reviews.
Review from Rita H (Daughter of Resident) published on 1 May 2018
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Review from Carol L (Daughter of Resident) published on 30 April 2018
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Review from R R (Resident) published on 19 May 2016
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Review from J D (Resident) published on 5 May 2016
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The Review Score of 9.6 (9.604) out of 10 for Town Thorns Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.604 for Town Thorns Care Home is calculated as follows: ( (166 Excellents x 5) + (18 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) + (6 Very Poors x 1) ) ÷ 207 Ratings = 4.604
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Town Thorns Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jun 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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