An amazing home from home. The staff are all dedicated professionals that give excellent care
Christine P (Daughter of Resident)
The care staff are excellent
Yvonne H (Niece of Resident)
Thurlaston Meadows care home constantly amazes me with the outstanding care it provides
John G (Nephew of Resident)
All fees are based on choice of room and care needs assessment.
Visitors welcome anytime
The Visitors car park is located at the second entrance to your right from Main Street.
Thurlaston Meadows Care Home has a Review Score of 9.7 (9.737) out of 10, based on 23 reviews in the last 2 years. Over all time Thurlaston Meadows Care Home has 83 reviews.
Review from Richard C (Husband of Resident) published on 7 March 2025
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Thank you for your wonderful feedback about our care home and team! We are deeply committed to providing the highest level of care and ensuring a comfortable and supportive environment for all our residents and their families. It means so much to hear that you find our staff caring, attentive, and always willing to help in any situation. We are especially glad that your wife's needs, including her dietary requirements and care are being met with compassion and diligence. Ensuring the well-being and happiness of those in our care is our top priority, and your words reaffirm our dedication. Your kind comments about the cleanliness, tidiness, and quality of food are greatly appreciated as well.
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Review from Linda P (Partner of Resident) published on 17 December 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Thank you so much for your kind words. We are thrilled to hear that you are very happy with the care and support your partner received and it is heartening to know that our efforts are appreciated. Thank you from everyone at Thurlaston Meadows.
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Review from A L (Resident) published on 12 November 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Thank you for choosing Thurlaston Meadows Care Home for your respite care. We are delighted to hear that you enjoyed your stay and found the surroundings pleasant. It is wonderful to know that you have regained confidence in your mobility to return home. We greatly appreciate you taking the time to leave a review. Your feedback is invaluable, and I am sure our staff will be thrilled to hear your kind words. Thank you once again for your thoughtful review.
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Review from Lynn H (Niece of Resident) published on 21 October 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Thank you so much for your kind words and positive feedback. We're delighted to hear that your aunt experienced such a noticeable improvement during her stay with us. I know all of the departments at Thurlaston Meadows strive to provide the best care and create a friendly, supportive environment for all our residents. It means a lot to us that she felt so well taken care of. Your comments will be shared with the team.
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Review from Nigel B (Son of Resident) published on 9 October 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Thank you for taking the time to share your feedback regarding your mother's care at Thurlaston Meadows. We appreciate your kind words and are pleased to hear that you found the care provided to be of a high standard. We are committed to providing compassionate and comprehensive palliative care to all our residents and I am grateful that the care team was able to support your mother during her final weeks. We extend our sincere condolences to you and your family at this time, your mother will be missed by everyone at Thurlaston Meadows.
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Review from A W (Cousin of Resident) published on 30 September 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Thank you so much for your kind words in regards to your aunt's care at Thurlaston Meadows. I am so glad that your aunt is enjoying the activities and trips out, this really does help with improving quality of life and we are so pleased to be able to provide this in our person-centred care. I will pass the feedback to our staff, they will be thrilled.
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Review from Sarah B (Daughter of Resident) published on 19 September 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Hello Sarah, thank you for taking time to leave us a lovely review. I am glad that Mum feels settled at Thurlaston Meadows as this is something we try to achieve for all of our residents. We appreciate the positive feedback and will ensure all staff departments are aware of your thanks. See you soon.
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Review from K D (Respite Resident) published on 16 September 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Thank you for choosing Thurlaston Meadows to assist with your recovery. I am glad the staff were helpful, the room and furnishings were of quality to meet your needs. I apologise that it was not made clear that it is residents' choice to have meals at alternative times if preferred. I will feedback this to our staff to ensure this is made more clear on admission in future. Thank you for your review, we really appreciate it.
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Review from B C (Son of Resident) published on 28 August 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Thank you for your review and kind words. It was a privilege to care for Mum. I am glad that Mum felt at home with us as providing a homely, family feel is something we strive to achieve. We appreciate your wonderful feedback and I will share this with our team, thank you.
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Review from Ade H (Son of Resident) published on 21 May 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Hello Ade, Thank you so much for the lovely review of our home. It was a privilege to take care of your Mum and we are glad that she enjoyed her stay here at Thurlaston Meadows, including the activities. We are so pleased with your Mum's recovery and wish you all the best. I will pass on the positive feedback to the team.
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Review from Lynne M (Daughter of Resident) published on 16 April 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Thank you for taking time out of your day to write this lovely review of our care home. We are honoured that you chose our home for your mum's care. We appreciate your positive feedback and I will share this with our team.
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Review from S R (Regular Volunteer) published on 15 March 2024
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Reply from Elvira Demaine, Home Manager at Thurlaston Meadows Care Home
Thank you so much for your lovely review of our care home. Your kind words will be shared with the team and I know they will be so pleased with the positive feedback.
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Review from S D (Son of Resident) published on 8 February 2024
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Reply from Jonathan Perry, Director at Thurlaston Meadows Care Home
Thank you for your lovely review and kind words which we will pass on to the team. Your father was always happy and smiling and will be missed by everyone at Thurlaston Meadows.
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Review from N T (Son of Resident) published on 16 January 2024
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Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home
Thank you for your review of our lovely home. We are pleased that your mother enjoyed her respite stay here with us. We will pass on your lovely comments to our staff team. We appreciate your feedback about the lift and whilst it is an older lift it is maintained and inspected on a regular basis. We do also have plans to improve the home and a replacement lift is included in these plans.
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Review from Carolyn A (Daughter-in-law of Resident) published on 16 January 2024
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Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home
Thank you so much for your fantastic review of our home. During his stay, your father-in-law regularly sent compliments back to our kitchen staff about how amazing the food was. He always joined in with the activities and enjoyed going out of the home on our organised trips. The staff at Thurlaston treat everyone as being part of the Meadows family and whilst it was a difficult time losing his son we are grateful that as a family you felt we supported you all through that as well. Everyone at Thurlaston will miss this true gentleman.
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Review from M G (Daughter of Resident) published on 4 January 2024
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Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home
Thank you for taking the time to review our lovely home. Your dad was a pleasure to care for and we are glad that he was happy and very comfortable here at Thurlaston Meadows during his time with us.
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Review from Susan E (Friend of Resident) published on 20 September 2023
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Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home
Thank you so much for taking the time to do such a lovely review of our home. All visitors who visit the home are treated as part of the Meadows family. The staff are a very caring and friendly team and we will share your review with them. The home is proud of the monthly newsletter and the activities and we are really pleased you enjoy them.
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Review from William F (Son of Resident) published on 15 August 2023
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Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home
Thank you so much for your lovely review. Your mother was a much loved resident here at Thurlaston Meadows as you say for many years and we will all miss her dearly as she was very much a part of the Meadows family.
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Review from Christine P (Daughter of Resident) published on 28 June 2023
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Reply from Sharon Washington, Deputy Manager at Thurlaston Meadows Care Home
Thank you for this lovely review, Christine, Thurlaston is a family home where everyone is welcome, residents, families and everyone who works here and it is always appreciated by all to receive such kind comments. You and your family will always be part of the Thurlaston family.
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Review from Yvonne H (Niece of Resident) published on 27 June 2023
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Reply from Sharon Washington, Deputy Manager at Thurlaston Meadows Care Home
Thank you, Yvonne, for your lovely review, here at Thurlaston we thrive to provide a wide range of activities which your aunt thoroughly enjoys. Your aunt has a fantastic personality which is enjoyed by both staff and her friends here at Thurlaston. The support of family and friends is always greatly appreciated.
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The Review Score of 9.7 (9.737) out of 10 for Thurlaston Meadows Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.737 for Thurlaston Meadows Care Home is calculated as follows: ( (197 Excellents x 5) + (56 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 259 Ratings = 4.737
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Thurlaston Meadows Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Jun 2023
Caring
Effective
Responsive
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Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
1 Large Ensuite perfect for couples, 3 newly refurbished en-suite wet rooms and 2 standard room.
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Job Title: Home Manager
Joined: 2024
Elvira’s passion for care has grown in health and social care from the age of 16. The roles consisted of support worker/ carer, senior carer, lifestyle coach, care coordinator, care manager, and head of care, which have flourished into a proud care home manager. In addition to ongoing mandatory training, Elvira has completed her extended diploma in health and social care and holds an honours degree in health and social care.
Elvira has experience working with elderly, frailty, dementia and mental health in residential care settings.
Creating a happy, homely and friendly environment that is safe for Residents to live and for staff to work is paramount. This includes ensuring residents' needs are met through person-centred care so that their quality of life can continue to bloom. Elvira is excited to continue growing relationships with the local community, relatives and friends to create a warm atmosphere for all at Thurlaston Meadows.
Job Title: Finance Director
Joined: 2014
Jonathan Perry is the Finance Director and joined Thurlaston Meadows in February 2014.
The Perry family have been running the home since 1991. The home is committed to delivering personalised care and support to its residents and their relatives. Jonathan is deeply involved in operating a Quality Management System to ensure the home provides the best care in a homely environment. His vision focuses on continuous improvement across all areas of the business, valuing the support and suggestions from residents, families, and staff.
Jonathan believes that recognising everyone's contribution is key to the home's success.
Job Title: HR Manager
Joined: 2013
Jack began his journey at Thurlaston Meadows Care Home in 2013, working part-time in the kitchen. After completing his education with the Peter Jones Business Enterprise Course at Warwickshire College in 2014, he transitioned to a full-time role at Thurlaston Meadows, starting as an Admin Assistant in the office. Through dedication and hard work, Jack gradually advanced to the position of HR Manager, where he now takes responsibility for the company's payroll and recruitment processes.
Job Title: Quality and Compliance Manager
Joined: 2023
Nicky began her career in the pharmaceutical industry, working with the NHS, Prison Service, and Community sectors. Over time, Nicky transitioned into Quality and Compliance roles within the Health and Social Care sector.
Nicky says, "Since joining the Thurlaston Meadows family in July 2023, I have felt incredibly welcomed and supported. In Health and Social Care, it's crucial to meet the fundamental standards of being Safe, Effective, Caring, Responsive, and Well-Led. Care must never fall below these standards, and we are all committed to working together towards excellence. I am dedicated to continuous improvement, and with everyone's help and support, we will achieve outstanding results".
Job Title: Catering Manager
Joined: 2016
Lyn Davies brings over 30 years of catering experience, with 20 of those years dedicated to the care sector.
Her background spans various settings, from neurological centres to nursing and residential homes. Lyn is highly knowledgeable in meeting diverse dietary requirements but prides herself on creating delicious, home-cooked meals that are both well-presented and appetizing.
Her patisserie chef, Carol, is exceptionally talented at producing mouth-watering cakes and pastries.
Lyn firmly believes in ensuring that every resident enjoys the foods they need and love, reflecting her and her team's commitment to quality and satisfaction.
Job Title: Office & Training Manager
Joined: 2018
I began my professional journey at Thurlaston Meadows in July 2018 as part of the reception team.
After spending many years in the childcare sector, I decided it was time for a change. What a good decision I made, as I haven’t looked back! Over the years my job role has grown into a career, I thoroughly enjoy.
My current position within the company is Office/Training Manager, of which my duties include supporting the daily running of the reception office and managing the training for the company workforce.
Recognising the crucial role of training in the care sector, we ensure it receives continuous attention. Alongside Mandatory training, we encourage and support staff to pursue further learning opportunities that are relevant to their roles.
Thurlaston Meadows holds a special place in my heart. It’s a genuinely caring environment, where the owners and directors strive to create a safe, welcoming, and friendly atmosphere for both residents and staff.
Job Title: Head of Maintenance
Joined: 2022
Sam began his professional journey with Thurlaston Meadows Care Home in May 2022 as Head of Maintenance, working alongside a team of two other maintenance staff.
With a decade of experience in industrial maintenance and commissioning for heavy plant equipment, Sam has worked in diverse roles across agriculture, aerospace, and the steel industry. His passion for family and caring for relatives led him into the adult care industry, where he thrived in a facilities management role for a large franchise.
In 2022, Sam seized an incredible opportunity to join the exemplary team at Thurlaston Meadows. He now oversees and manages the health, safety, and welfare of the site and the residents' environment. His role involves working with legislation, ensuring compliance, and applying various manual and hands-on skills.
Sam says, "Thurlaston Meadows is truly a unique and wonderful place to work. Collaborating with this amazing and dedicated team of professionals to create a safe, welcoming, and innovative environment has been, and continues to be a great privilege"
Job Title: Team Leader
Joined: 2019
Angie has been a Team Leader at Thurlaston Meadows Care Home for five and a half years, where she oversees care shifts with dedication and compassion. Inspired by the exceptional care her family received at Myton Hospice during her father's battle with cancer, Angie chose to pursue a career in caregiving to make a positive difference in others' lives.
Angie began her career in care 12 years ago, working primarily on the dementia unit in a nursing and secure dementia home. She spent over five years there before joining Thurlaston Meadows in 2019. Angie holds an NVQ Level 3 in Social Care and is currently pursuing her Level 4 qualification. Additionally, she is a Mental Health First Aider, a First Aider, and a champion for several frameworks, including Veteran Friendly, Skin Integrity, Dementia, Medication, End of Life care, and Manual Handling training.
Angie takes immense pride in the excellent care provided to the residents and is dedicated to ensuring their happiness and well-being. She says, "I am more than happy here. I take pride in the excellent care that our residents receive and seeing how happy they are."
Job Title: Head of Activities
Joined: 2024
Emily started working at Thurlaston Meadows care home in March 2024 as a Receptionist, but has now changed roles and is well positioned in the Head of Activities role so that she can spend more time with the residents and improve the quality of activities within the home. The change in career came about from the wonderful care provided by the Macmillan nurses for her family a couple of years ago and a strong sense of wanting to give something back to the care industry. Emily is passionate about making a difference and firmly believes that ‘where there’s a will, there’s a way’ and will go above and beyond to help someone. Emily is motivated by bringing laughter and happiness to Thurlaston Meadows, seeing the residents and staff smile and by creating a warm and welcoming environment where everyone feels that they are listened to. Her specialities include cognitive games and adapted sports and exercise – particularly enjoying the armchair exercises in the morning with Oomph on Demand, playing group games with the residents and bringing creative ideas to our arts & crafts.
Absolutely, here's a reworded version:
Emily joined Thurlaston Meadows care home as a Receptionist in March 2024. Recently, she transitioned to the role of Head of Activities, allowing her to engage more with the residents and enhance the quality of activities offered. This career shift was inspired by the exceptional care her family received from Macmillan nurses a few years ago, sparking her desire to give back to the care industry. Emily is driven by her passion for making a difference and her belief that ‘where there’s a will, there’s a way.’ She is committed to going above and beyond to assist others.
Emily finds joy in bringing laughter and happiness to Thurlaston Meadows, seeing both residents and staff smile, and fostering a warm, welcoming environment where everyone feels heard. Her specialties include cognitive games and adapted sports and exercise. She particularly enjoys leading morning armchair exercises with Oomph on Demand, engaging in group games with the residents, and introducing creative ideas to arts and crafts activities.
Job Title: Team Leader
Joined: 2022
I embarked on my professional journey at Thurlaston Meadows in January 2022 as part of the care team. After many years in the pub trade (2017-2020) and the warehouse industry (1997-2020), I decided it was time for a change. During this transition, I achieved my NVQ Level 3 in Hospitality Supervision and Leadership, as well as my Level 2 in Team Leadership.
My journey into care began in 2021, working as a care assistant for vulnerable adults in their homes, ensuring their safety and providing social and emotional support. This experience sparked a passion in me for making a difference in the lives of the elderly.
Currently, I serve as the nightshift Team Leader at Thurlaston Meadows. My responsibilities include overseeing a team and ensuring the delivery of quality care, fostering a safe and friendly environment for both residents and staff. Along the way, I have also completed my NVQ Level 3 qualification in Health and Social Care.
Job Title: Lead Receptionist
Joined: 2024
Chris Howard, our dedicated Lead Receptionist, Staff Council Leader and Digital Champion has been an integral part of Thurlaston Meadows since January 2024. With a warm smile and a welcoming demeanour, Chris is the unifying link in our communication hub. Whether answering calls or greeting visitors at reception, Chris ensures that everyone feels valued and heard.
But Chris’s journey didn’t start here. Back in April 2010, he embarked on a career in care—a path that would shape his passion and purpose. As a care assistant for vulnerable adults in their own homes, Chris discovered his calling. His empathy, patience, and commitment made a difference in the lives of those he cared for.
In June 2015, Chris took on the role of a field-care supervisor, overseeing a team and ensuring quality care delivery. Along the way, he earned his NVQ level 3 qualification in Health and Social Care, further enhancing his expertise.
Ask Chris about Thurlaston Meadows, and you’ll hear genuine admiration. He describes our care home as “the most accepting and well-run company I have ever seen.” Chris’s dedication to both residents and staff exemplifies our core values.
Next time you visit, be sure to say hello to Chris.