Thurlaston Meadows Care Home

Main Street, Thurlaston, Nr. Dunchurch, Rugby CV23 9JS
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9.7 83 Reviews
  • Thurlaston Meadows Care Home, Rugby
Thurlaston Meadows Care Home is a family-run care home that provides first-class care for elderly residents within a homely and relaxed environment. The dedicated and experienced caring team is committed to providing tailor-made care for each individual, ensuring each person is looked after with respect and dignity.

As well as permanent stay, the home also provides respite and recuperative care. Respite care allows the person's normal carer a break from their caring duties whilst recuperative care enables a person to recover from an illness or operation away from a clinical setting.

Thurlaston Meadows offers a choice of room styles to suit each individual's preference and budget. Some of the larger suites are designed for couples to share or for someone who requires more space.

Food is an important part of life at Thurlaston Meadows, providing healthy and appetising meals is a primary concern for the chef. Meals can be enjoyed in the bright and attractive dining room, in your room or outside on the terrace weather permitting.

Daily entertainment and stimulating events inside and outside are part of everyday life at the Meadows, which can be enjoyed by everyone or for those who wish to relax in a quiet lounge or library, this is available too.

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Care Provided by Thurlaston Meadows Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Thurlaston Meadows Care Home Ltd
  • Person in charge
  • Elvira Demaine (Home Manager)
  • Admission Criteria
    • A pre assessment is normally required
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (6)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Thurlaston Meadows Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £2,000
    • Self-Funded Residential Dementia Care £1,300 – £2,000
    • RESPITE Self-Funded Residential Care £1,400 – £2,000
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £2,000

  • All fees are based on choice of room and care needs assessment.
  • (these prices are only a guideline, please contact Thurlaston Meadows Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime


  • Parking

  • The Visitors car park is located at the second entrance to your right from Main Street.


Thurlaston Meadows Care Home Reviews (83)

Total of 83, showing 21-40
9.7

Thurlaston Meadows Care Home has a Review Score of 9.7 (9.749) out of 10, based on 24 reviews in the last 2 years. Over all time Thurlaston Meadows Care Home has 83 reviews.

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Review from Yvonne H (Niece of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are excellent with my aunt who after a hospital visit was unable to live independently at home. At 94, she is well looked after and the care home provides lots of activities to keep the residents occupied and their brains stimulated. Whilst my aunt would prefer to be at home, she comments
on how good the food is and how she enjoys having her chats with the carers.

Reply from Sharon Washington, Deputy Manager at Thurlaston Meadows Care Home

Thank you, Yvonne, for your lovely review, here at Thurlaston we thrive to provide a wide range of activities which your aunt thoroughly enjoys. Your aunt has a fantastic personality which is enjoyed by both staff and her friends here at Thurlaston. The support of family and friends is always greatly appreciated.


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Review from Bev L (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Thurlaston Meadows Care Home for nearly two years. She has been extremely happy there - she does believe she works there, due to her dementia! She is treated with extreme respect, made to feel safe, she is well fed and very well looked after. We feel her care goes beyond
just caring and we are always made to feel welcome and informed of any changes with the home or indeed with Mum.

Reply from Sharon Washington, Deputy Manager at Thurlaston Meadows Care Home

Thank you for the great review, we were so pleased when your mum came to live here at Thurlaston. When she is working alongside staff she demonstrates her caring nature and great sense of humour. She thoroughly enjoys her meals which is wonderful to see.


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Review from Carolyn W (Respite Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only here for a short respite week. Found everyone helpful and very pleasant and caring.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to review our lovely home. We are glad you enjoyed your week's respite stay with us and that you found everyone helpful and caring.


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Review from Pamela B (Friend of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Only my second opportunity to visit a dear friend at your excellent care home. The resident moved to a quiet area giving us privacy and the opportunity to chat away from other residents and activities going on. Staff popped over several times to make sure we were alright and an excellent welcome - cup
of tea and biscuits for us all. Not able to rate all boxes on a short visit, but those I can will all be excellent.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your lovely comments about your recent visit to Thurlaston Meadows. The staff always make sure that visitors are given a warm welcome and are on hand should anyone need anything. I will share your comments with the staff and we look forward to welcoming you on your next visit.


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Review from Clive W (Son-in-law of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to the care home on some of the themed nights where they provide a three-course meal with entertainment. It's a wonderful experience and a great way to enjoy time with your loved ones. It's also a great insight into how the staff care for the residents and the relationships they form. Truly
a remarkable care home. Thank you.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your lovely comments on our themed restaurant night! We are really pleased you had a wonderful time! The kitchen staff dedicate a lot of their time to making this a fantastic experience for families and residents. We hope to see you at the next one.


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Review from Abbey E (Granddaughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home and great, attentive staff. The food was really good and we really enjoyed our time here for the Halloween event. Live music, a fun raffle and spooky costumes made it a great night. We'll definitely be coming again. Thank you!

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

We are really grateful for your lovely review about our themed restaurant night, the live music, raffle and spooky costumes are what make it a fun enjoyable evening for everyone! The kitchen staff will be really pleased to hear that you enjoyed the food. We hope to see you at the next one. Thank you.


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Review from Susan M (Great Great-Niece of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We went to the Halloween meal night, it was fabulous. Food was amazing. Well done all! What a lovely night, so much effort made. This home is so caring to the residents. They have been so kind to my great-auntie. I can't thank them enough.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your kind words about the care we provide for your great auntie, we are really glad that you had a fabulous time at the Halloween restaurant night and the staff really do put a lot of effort into them. We hope to see you at the next one! Thank you.


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Review from Christine N (Daughter of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This place is amazing. Really cares for its residents. Goes over and above to make their experience a pleasurable one. Staff are very respectful, helpful and kind. Food is delicious and homemade. Any issues or worries are swiftly looked at and dealt with. Really feel like I am listened to, if there
are any concerns which are rare. Residents have lots of interaction and entertainment laid on. They are comfortable and we now find it hard to get my mum out and about for the day as she is worried about missing out on things at the home. I would recommend and give 5 stars. Overall, top-notch. Thank you for giving our family peace of mind that my Mum is being well cared for.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to write this wonderful review! We are really pleased that your mum has settled in so well and is enjoying everything Thurlaston Meadows has to offer, from the delicious food to the entertainment and as a family, you have peace of mind that mum is being well cared for. Management are pleased that any concerns you have are dealt with swiftly and are happy that you feel we listen to you.


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Review from K C (Friend of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thurlaston Meadows always makes me feel so welcome. When I arrive, I know my friend is well and truly looked after. A really lovely place inside and out. I look forward to seeing her very soon.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thurlaston Meadows prides itself on making everyone that walks through the door feel instantly at home! Thank you for your review and your lovely comments.


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Review from Sharon T (Daughter of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Look no further if you are looking for a quality home for your loved one. We cannot thank Thurlaston Meadows enough for the care our father enjoyed for nearly 18 months, all while enjoying the tranquil country setting. So many remarkable staff. The food is second to none and the most important was that
Dad found friends and happiness. Dad went from not wanting to move there as he wanted to stay at home, to a 2-week stay after a fall and then one night back at his own home to ask if he could go back to Thurlaston - the next day he moved in and never looked back! Gave us such peace of mind, knowing he was being cared for by people with a genuine love for what they do. Thank you to everyone at Thurlaston Meadow, you are amazing.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to write such a fantastic review about your dad's time here with us. We appreciate that you recognise that all our staff do indeed have a genuine love for what they do. I will share this with the whole team. Everyone here misses him.


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Review from Rachael K (Respite Resident) published on 12 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad received absolutely outstanding care and all the staff made sure all his medical needs were met at all times. Made my mum very welcome and invited her to spend time with my Dad for lunches and activities during his stay. All staff at all times, were caring, kind and professional. They were always
available to talk to and were extremely supportive in helping me with my Dad's transition back home. I can't thank them enough.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for such a wonderful review of your dad's recent stay with us. The whole team at Thurlaston strive to provide the best care for our residents and also will support families, when they need it. We are pleased that your experience was a very positive one.


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Review from K D (Daughter of Resident) published on 15 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was well cared for, involved and happy at Thurlaston Meadows in a moving-on bed, following a spell in hospital. Should she require a permanent care home residency, this home is the first choice.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your lovely review about your mother's care during her stay with us. Your mother was a pleasure to care for and would be welcome back at Thurlaston Meadows anytime.


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Review from Marie W (Daughter of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an award-winning care home, and you can understand why if you have a loved one staying here. The food is second to none, and the staff are simply fantastic. You could not wish for a better team of caregivers. Everyone from reception, maintenance, care providers and managers. Everyone is very
friendly and welcoming. Not forgetting the activities team.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to write a lovely review about our care home. As mentioned, we also could not ask for a better team within the home who provide excellent care and attention to our residents. The food is amazing and all home cooked within the home, and activities are definitely enjoyed by everyone. I will make sure that your review is shared with the team and we appreciate you taking the time to write such lovely words.


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Review from Helen W (Daughter of Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has resided at Thurlaston Meadows for nearly three years. We could not be happier with her experience there. Mum feels safe, comfortable, very well cared for and well known. She feels her room is her own place and enjoys having her things around her. Her window overlooks the beautifully kept garden
and further out to the big lawn and to the trees which border the grounds. The birds which visit the bird feeder outside her window, the squirrels and rabbits which appear, all add to her enjoyment every day. There are lots of communal activities and outings. Meals are social and shared in the dining room. The big sitting room is large, full of light and has doors out to the patio garden so it is easy for Mum to get outside and walk about. The carers are great company, they could not be kinder or more considerate and the reception staff are immediately responsive, whenever I email, and the newsletter keeps us all up to date with Mum's life. We feel very lucky that Mum lives at Thurlaston.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for such a lovely review about our home. Your mum absolutely loves the wildlife and always has a big smile on her face when she is telling everyone about it. We are really pleased to know that mum is happy here and it's great that she joins in with the activities and outings that take place regularly. The monthly newsletter has certainly made a difference for everyone since being introduced during the lockdown and the pictures give families a good insight into what has been going on within the home. Once again thank you, we really appreciate you taking the time to do such a lovely review.


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Review from Vicki A (Daughter of Resident) published on 12 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum told everyone how happy and lucky she was at Thurlaston Meadows. Being blind can be very scary but the wonderful staff soon helped her settle in and were thoughtful, kind, patient and kept her informed so she soon felt safe and secure. The homemade food was wonderful and she soon recovered her strength
and appetite. Her lovely room was big and airy with her own bathroom. She loved the activities, especially the regular visiting musicians. As well as the resident dog, Jason, she loved the visiting dogs and even horses, brought in by staff. Over two years she enjoyed the company of other residents, loving walks around the village, as well as family trips out. The gardens are wonderful and Mum loved sitting outside in the warm sunshine listening to the birds and running water. Everywhere was clean and well maintained. The standard of end-of-life care was compassionate, thanks to the loving staff and the support of local doctors. I thoroughly recommend Thurlaston Meadows Care home.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for such a lovely heartfelt review of our home. Your mum was a joy to look after, always smiling and happy. All the staff, residents and Jason will miss her dearly. I will share this review with all our staff. Thank you again for your kind words.


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Review from Elizabeth S (Respite Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay was very good - no complaints.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to write a review about your recent stay with us. We are really pleased you enjoyed your stay and look forward to welcoming you back in the future.


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Review from M S (Daughter of Resident) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We struggled with the decision that Mum needed to go into a care home. We looked at several, and they were pretty much as we expected. Then we looked at Thurlaston Meadows, we could not go inside due to Covid restrictions, but we met two senior staff outside and looked in through windows. What struck
me was the dining room, table cloths and flower arrangements, it looked like a hotel dining room! We could see staff interacting with residents, activities going on.
The house and gardens are fantastic, but it is the staff that provide the quality and standard of care. All staff have been friendly and welcoming. Mum is clearly very happy and enjoying the wide range of activities and entertainment! Although she has dementia, we would definitely know if she was not happy about something! Staff take the time to ask us questions about Mums past and interests, so they know what to chat to her about. For me, that says an awful lot, they do not need to go out of their way like that, but they do.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your lovely review of Thurlaston Meadows. The staff work hard at providing person-centred care and enjoying spending time finding out all about the residents. We are really pleased that your mum has settled in really well and is indeed enjoying all the activities and entertainment provided. Thank you for recognising the work of our amazing staff team, and I will be sharing this review with them.


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Review from Helen Y (Daughter-in-law of Resident) published on 6 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was only here for a little while, but the kindness shown to him was exceptional. Towards the end of his life, he was shown the utmost care and attention from everyone involved. Although we hadn't been able to enter the property due to Covid, it was great to have the garden pod, which
enabled us to visit. We would highly recommend this home to anyone considering a care home for their loved one.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for taking the time to write a lovely review of the home. Your father-in-law was a proper gentleman and a pleasure to look after. We were glad that you could spend time with him during his last few days. He will be missed by all.


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Review from Lyn D (Daughter of Resident) published on 27 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom came to stay in July 2020 at Thurlaston Meadows. When she arrived, Mom was very anxious as she suffers from dementia, and change has a massive effect on her. But with the love, care and kindness of the staff and management she soon settled and is very happy.
Mom goes on her daily walks and is encouraged
to participate in the many activities they have available, she has also put on weight (which was greatly needed) with the fantastic food and choices available. I can't recommend Thurlaston Meadows enough. It was very hard for me to make the decision that it was time for Mom to have professional help, but I wish, now, I would have done it sooner!
Lastly, I just want to say a big thank you to everyone for everything you do for Mom. I couldn't ask for more, and thank you for giving me peace of mind.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you for your lovely words about Thurlaston Meadows; we pride ourselves on the high standard of choices of food and our fantastic activities that take place daily. Residents happiness and wellbeing are always at the forefront of everything we do. It is a pleasure to care for your mum.


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Review from Ann-Marie W (Daughter of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Thurlaston Meadows for just over two years and has, unfortunately, recently passed away. I and my family are very grateful that my mother was able to outlive her last years in such a lovely place, amongst beautiful surroundings receiving the best care we could have ever wished
for. I would like to thank all of the staff who looked after her during this time, nothing is too much trouble for them, and all of the staff are always very friendly and welcoming. I would also like to thank all of the external staff who have also had a part to play in caring for my mother during her time at Thurlaston, such as local GP, Chiropodist's, Dentist's etc.

Reply from Karla Embry, Home Manager at Thurlaston Meadows Care Home

Thank you very much for such a fantastic review about our home. I will share this review with all the staff in the home. It was a pleasure to look after your mother, and she will be sadly missed by all the staff at Thurlaston Meadows.


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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Thurlaston Meadows Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.749 for Thurlaston Meadows Care Home is calculated as follows: ( (209 Excellents x 5) + (56 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 271 Ratings = 4.749

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Thurlaston Meadows Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (11)

Elvira

Elvira Demaine

Job Title: Home Manager

Joined: 2024

Elvira’s passion for care has grown in health and social care from the age of 16. The roles consisted of support worker/ carer, senior carer, lifestyle coach, care coordinator, care manager, and head of care, which have flourished into a proud care home manager. In addition to ongoing mandatory training, Elvira has completed her extended diploma in health and social care and holds an honours degree in health and social care.


Elvira has experience working with elderly, frailty, dementia and mental health in residential care settings.


Creating a happy, homely and friendly environment that is safe for Residents to live and for staff to work is paramount. This includes ensuring residents' needs are met through person-centred care so that their quality of life can continue to bloom. Elvira is excited to continue growing relationships with the local community, relatives and friends to create a warm atmosphere for all at Thurlaston Meadows.


Jonathan

Jonathan Perry

Job Title: Finance Director

Joined: 2014

Jonathan Perry is the Finance Director and joined Thurlaston Meadows in February 2014.


The Perry family have been running the home since 1991. The home is committed to delivering personalised care and support to its residents and their relatives. Jonathan is deeply involved in operating a Quality Management System to ensure the home provides the best care in a homely environment. His vision focuses on continuous improvement across all areas of the business, valuing the support and suggestions from residents, families, and staff.


Jonathan believes that recognising everyone's contribution is key to the home's success.


Jack

Jack Perry

Job Title: HR Manager

Joined: 2013

Jack began his journey at Thurlaston Meadows Care Home in 2013, working part-time in the kitchen. After completing his education with the Peter Jones Business Enterprise Course at Warwickshire College in 2014, he transitioned to a full-time role at Thurlaston Meadows, starting as an Admin Assistant in the office. Through dedication and hard work, Jack gradually advanced to the position of HR Manager, where he now takes responsibility for the company's payroll and recruitment processes.


Nicky

Nicky Hazzard

Job Title: Quality and Compliance Manager

Joined: 2023

Nicky began her career in the pharmaceutical industry, working with the NHS, Prison Service, and Community sectors. Over time, Nicky transitioned into Quality and Compliance roles within the Health and Social Care sector.


Nicky says, "Since joining the Thurlaston Meadows family in July 2023, I have felt incredibly welcomed and supported. In Health and Social Care, it's crucial to meet the fundamental standards of being Safe, Effective, Caring, Responsive, and Well-Led. Care must never fall below these standards, and we are all committed to working together towards excellence. I am dedicated to continuous improvement, and with everyone's help and support, we will achieve outstanding results".


Linda

Linda Davies

Job Title: Catering Manager

Joined: 2016

Lyn Davies brings over 30 years of catering experience, with 20 of those years dedicated to the care sector.


Her background spans various settings, from neurological centres to nursing and residential homes. Lyn is highly knowledgeable in meeting diverse dietary requirements but prides herself on creating delicious, home-cooked meals that are both well-presented and appetizing.


Her patisserie chef, Carol, is exceptionally talented at producing mouth-watering cakes and pastries.


Lyn firmly believes in ensuring that every resident enjoys the foods they need and love, reflecting her and her team's commitment to quality and satisfaction.


Jenna

Jenna Tapp

Job Title: Office & Training Manager

Joined: 2018

I began my professional journey at Thurlaston Meadows in July 2018 as part of the reception team.


After spending many years in the childcare sector, I decided it was time for a change. What a good decision I made, as I haven’t looked back! Over the years my job role has grown into a career, I thoroughly enjoy.


My current position within the company is Office/Training Manager, of which my duties include supporting the daily running of the reception office and managing the training for the company workforce.


Recognising the crucial role of training in the care sector, we ensure it receives continuous attention. Alongside Mandatory training, we encourage and support staff to pursue further learning opportunities that are relevant to their roles.


Thurlaston Meadows holds a special place in my heart. It’s a genuinely caring environment, where the owners and directors strive to create a safe, welcoming, and friendly atmosphere for both residents and staff.


Sam

Sam Tuckey

Job Title: Head of Maintenance

Joined: 2022

Sam began his professional journey with Thurlaston Meadows Care Home in May 2022 as Head of Maintenance, working alongside a team of two other maintenance staff.


With a decade of experience in industrial maintenance and commissioning for heavy plant equipment, Sam has worked in diverse roles across agriculture, aerospace, and the steel industry. His passion for family and caring for relatives led him into the adult care industry, where he thrived in a facilities management role for a large franchise.


In 2022, Sam seized an incredible opportunity to join the exemplary team at Thurlaston Meadows. He now oversees and manages the health, safety, and welfare of the site and the residents' environment. His role involves working with legislation, ensuring compliance, and applying various manual and hands-on skills.


Sam says, "Thurlaston Meadows is truly a unique and wonderful place to work. Collaborating with this amazing and dedicated team of professionals to create a safe, welcoming, and innovative environment has been, and continues to be a great privilege"


Angie

Angie Jones

Job Title: Team Leader

Joined: 2019

Angie has been a Team Leader at Thurlaston Meadows Care Home for five and a half years, where she oversees care shifts with dedication and compassion. Inspired by the exceptional care her family received at Myton Hospice during her father's battle with cancer, Angie chose to pursue a career in caregiving to make a positive difference in others' lives.


Angie began her career in care 12 years ago, working primarily on the dementia unit in a nursing and secure dementia home. She spent over five years there before joining Thurlaston Meadows in 2019. Angie holds an NVQ Level 3 in Social Care and is currently pursuing her Level 4 qualification. Additionally, she is a Mental Health First Aider, a First Aider, and a champion for several frameworks, including Veteran Friendly, Skin Integrity, Dementia, Medication, End of Life care, and Manual Handling training.


Angie takes immense pride in the excellent care provided to the residents and is dedicated to ensuring their happiness and well-being. She says, "I am more than happy here. I take pride in the excellent care that our residents receive and seeing how happy they are."


Emily

Emily Clews

Job Title: Head of Activities

Joined: 2024

Emily started working at Thurlaston Meadows care home in March 2024 as a Receptionist, but has now changed roles and is well positioned in the Head of Activities role so that she can spend more time with the residents and improve the quality of activities within the home. The change in career came about from the wonderful care provided by the Macmillan nurses for her family a couple of years ago and a strong sense of wanting to give something back to the care industry. Emily is passionate about making a difference and firmly believes that ‘where there’s a will, there’s a way’ and will go above and beyond to help someone. Emily is motivated by bringing laughter and happiness to Thurlaston Meadows, seeing the residents and staff smile and by creating a warm and welcoming environment where everyone feels that they are listened to. Her specialities include cognitive games and adapted sports and exercise – particularly enjoying the armchair exercises in the morning with Oomph on Demand, playing group games with the residents and bringing creative ideas to our arts & crafts.
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Emily joined Thurlaston Meadows care home as a Receptionist in March 2024. Recently, she transitioned to the role of Head of Activities, allowing her to engage more with the residents and enhance the quality of activities offered. This career shift was inspired by the exceptional care her family received from Macmillan nurses a few years ago, sparking her desire to give back to the care industry. Emily is driven by her passion for making a difference and her belief that ‘where there’s a will, there’s a way.’ She is committed to going above and beyond to assist others.


Emily finds joy in bringing laughter and happiness to Thurlaston Meadows, seeing both residents and staff smile, and fostering a warm, welcoming environment where everyone feels heard. Her specialties include cognitive games and adapted sports and exercise. She particularly enjoys leading morning armchair exercises with Oomph on Demand, engaging in group games with the residents, and introducing creative ideas to arts and crafts activities.


Val

Val Brittain

Job Title: Team Leader

Joined: 2022

I embarked on my professional journey at Thurlaston Meadows in January 2022 as part of the care team. After many years in the pub trade (2017-2020) and the warehouse industry (1997-2020), I decided it was time for a change. During this transition, I achieved my NVQ Level 3 in Hospitality Supervision and Leadership, as well as my Level 2 in Team Leadership.


My journey into care began in 2021, working as a care assistant for vulnerable adults in their homes, ensuring their safety and providing social and emotional support. This experience sparked a passion in me for making a difference in the lives of the elderly.


Currently, I serve as the nightshift Team Leader at Thurlaston Meadows. My responsibilities include overseeing a team and ensuring the delivery of quality care, fostering a safe and friendly environment for both residents and staff. Along the way, I have also completed my NVQ Level 3 qualification in Health and Social Care.


Chris

Chris Howard

Job Title: Lead Receptionist

Joined: 2024

Chris Howard, our dedicated Lead Receptionist, Staff Council Leader and Digital Champion has been an integral part of Thurlaston Meadows since January 2024. With a warm smile and a welcoming demeanour, Chris is the unifying link in our communication hub. Whether answering calls or greeting visitors at reception, Chris ensures that everyone feels valued and heard.


But Chris’s journey didn’t start here. Back in April 2010, he embarked on a career in care—a path that would shape his passion and purpose. As a care assistant for vulnerable adults in their own homes, Chris discovered his calling. His empathy, patience, and commitment made a difference in the lives of those he cared for.


In June 2015, Chris took on the role of a field-care supervisor, overseeing a team and ensuring quality care delivery. Along the way, he earned his NVQ level 3 qualification in Health and Social Care, further enhancing his expertise.


Ask Chris about Thurlaston Meadows, and you’ll hear genuine admiration. He describes our care home as “the most accepting and well-run company I have ever seen.” Chris’s dedication to both residents and staff exemplifies our core values.


Next time you visit, be sure to say hello to Chris.