Barchester Cubbington Mill Care Home

Church Lane, Cubbington, Leamington Spa CV32 7JT
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9.8 162 Reviews
  • Barchester Cubbington Mill Care Home, Leamington Spa
Barchester Cubbington Mill Care Home provide first – class 24 hour nursing care for residents in a welcoming and friendly environment. This team of highly qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person.

Their dedication can be seen across the board – in an award winning menu, hospitality and organised activities for residents. Activity Co-ordinators work with Help the Aged as well as all of their residents to plan a complete range of activities which includes trips, entertainment, cooking and gardening.

Cubbington Mill is a purpose built care home set in beautiful landscape gardens in Cubbington, close to the pretty town of Royal Leamington Spa.

Why not come and visit and see for yourself! You will see they have always got the kettle on.

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Care Provided by Barchester Cubbington Mill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura Russell (General Manager)
  • Admission Criteria
    • Dependant upon assessment
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Cubbington Mill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,787

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Cubbington Mill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit at any time without a booking. No testing is needed but ask that you do wash your hands on arrival. Facemasks will be offered on entry and you will be encouraged to wear them (particularly in communal areas) but they are not mandated. Any visitor who is delivering personal care should wear a facemask at that time.


Barchester Cubbington Mill Care Home Reviews (162)

Total of 162, showing 1-20
9.8

Barchester Cubbington Mill Care Home has a Review Score of 9.8 (9.784) out of 10, based on 30 reviews in the last 2 years. Over all time Barchester Cubbington Mill Care Home has 162 reviews.

Overall Experience

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Date Published

162
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Review from Shannon H (Granddaughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't explain how anxious I was when I realised my Grandmother needed respite, as soon as I knew that the staff were kind and compassionate. From the moment I rang to enquire and the support I received I know it was the place for us. The assistance with transporting her to the home, with care we received
as soon as we arrived put us both at complete ease. Thank you!

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Review from Sally W (Daughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank everyone enough for the care, the girls (carers) are fantastic. No Negatives what-so-ever! me and my sister see that everyone is so kind!

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Review from C G (Daughter of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came from a hospice to Barchester Cubbington Mill Care Home in September. Even though he was only there until the end of October when he sadly died, I cannot thank them enough. The staff will always hold a special place in my heart and eased my anxiety of him going into a care home. Even in those
short weeks, I knew my dad was safe and well looked after and more importantly, I felt included and could visit anytime, even stay with him which was really important to me. There is always someone to offer you support and words of advice and comfort and I will never forget any of them. They truly are angels.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home and the quality of care in all areas. We are passionate about delivering the highest standard of end of life care, not only for the resident but for their loved ones too. We will share your kind words with the team.


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Review from Stuart B (Respite Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Large, pleasantly situated home on the outskirts of Leamington Spa.
En-suite for room was dated and had no shower socker.
Carers extremely caring and hepful.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

We appreciate all feedback received and will share with the team here at Cubbington Mill. We hope to be able to help again in the future.


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Review from Brian B (Respite Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Three weeks respite care.
Well-worth stay. Excellent food and care. Staff are very friendly and helpful. Even celebrated birthday with beautiful cake, share with staff. Not expected.
Bedroom rather small but kept clean etc. Difficult for working on computer.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for leaving such a lovely review regarding your respite stay. We value all feedback and it will be shared with the team. We look forward to welcoming you back again in the future.


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Review from P S (Daughter of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all round.
From first enquiry to working with me to ensure smooth delivery of Mum, her stay with all needs accommodated, to coming home.
Came home happy and with a sparkle in her eyes.
Excellent respite week.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home, we value all feedback and we will share your kind words with the team.


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Review from B G (Friend of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very pleasant and welcoming. The residents appear content and cared for.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for your review, we aim to provide the highest standard of care for all of our residents and their loved ones. All feedback is valued and will be shared with the team.


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Review from Irene R (Daughter of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words to express the very high standards of service at Barchester Cubbington Mill Care Home is easy. The quality and service and the loving care that comes from every member of staff is 100%. I have no fear, only comfort that my mum is well cared for. Thank you all involved.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to review the care home. We value all feedback and will share your lovely review with the team here at Cubbington Mill.


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Review from V B (Wife of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband came into your care he has been extremely well cared for and has all of his needs met. I feel that he is safe and has settled into his life at Cubbington Mill. I enjoy my visits daily and can spend time with my husband knowing that when I leave he is happy and in safe hands.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to provide us with this feedback for am so happy you feel settled and enjoy your visits to us, we look forward to seeing you as well.


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Review from Julia A (Friend of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit, there is a lovely atmosphere and greeted warmly by the staff. It feels like a home from home. My friend has settled in really well and is very happy with the home and staff, she always said she is well looked after and everyone is friendly. The home always looks clean and tidy and
there is always someone on hand to ask if you need to check anything.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to write such a lovely review. We will share your kind feedback with the staff at Cubbington Mill.


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Review from J A (Wife of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are great, looked after my husband well.
Said he would stay again.

Reply from Rose Tucker, Activities Coordinator at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to review the care provided in the home. We value all feedback and this will be passed on to the team at Cubbington Mill.


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Review from Debbie M (Friend of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love visiting the home, you are always made welcome, cuppa tea and lunch when you require it and ordered from the receptionist. I visit my friend. I have recommended another person that I look after to visit the home for respite which at present, she is here. The staff are always helpful. The resident
loves it here, might stay again. Plenty of activities for the residents to take part in and trips out on the minibus.
I recommend Barchester Cubbington Mill Care Home.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for the kind review of our home and the staff in the home. We strive to deliver outstanding care and deliver life enrichment to all of our residents. We will share your feedback with the team at Cubbington.


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Review from S B (Wife of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with my husband's care in all areas. Staff friendly and caring on all visits.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to review the care provided in the home. We value all feedback and this will be passed on to the team at Cubbington Mill.


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Review from S H (Sister of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has received excellent care in this care home and would recommend it for anyone who's relative need 24-hour care.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for your review. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from H R (Sister-in-law of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my sister-in-law came to Cubbington Mill there has been a real change in her (for the better). She is eating more regularly, although she has had a couple of falls, none of which was the fault of the home or the staff, we have also noticed how well she's doing since she came here.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for the review of the home. We value any feedback and will share your kind words with all of the team at Cubbington Mill. It is our pleasure to care for your sister-in-law.


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Review from Charles E (Son of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff were very kind to my mother whilst she was staying at Barchester Cubbington Mill Care Home. All were keen to provide for Mum's needs and deserve appreciation for the dignity and respect they gave.
Thank you.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for your kind words and taking the time to review our home. We strive to provide dignity and respect to all of our residents and loved ones, your lovely feedback will be shared with the Cubbington team.


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Review from J J (Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are nice.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for your kind review. We will share your feedback with the team at Cubbington Mill.


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Review from Sidney P (Day Care) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I normally visit on Wednesdays and go to the restaurant for lunch. I always enjoy the meal, and I am very pleased with the welcome and attention from the friendly staff. I also note that the patients are treated with thorough care and kindness.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you very much for taking the time to review the home. Your kind comments are valued and will be shared with all the team. We are very pleased you enjoy the Don't Dine Alone experience.


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Review from Vivien G (Daughter of Resident) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Barchester Cubbington Mill Care Home for ten months. From our initial contact with the staff to organise Mum moving in until we brought her home last week, we, as a family, have been so delighted with their levels of care.
Mum has been looked after so well and with kindness and patience,
and she has felt safe and well taken care of.
The activities the coordinator organises are brilliant, the manager is so proactive about new ideas for the residents and staff and local community and the member of staff at reception is one of a kind, what a wonderful lady she is and the happiest person I’ve ever met! The nursing team are professional but also compassionate, every single member of the Cubbington Mill team is an absolute angel, and I mean every single member of the team!
If Mum ever needed care again, we would have no hesitation to take her back, every family member of a resident becomes a member of the Cubbington Mill family.
We were so lucky to have found Cubbington Mill.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to review the home. Your lovely feedback will be shared with the team, and we will continue striving to deliver outstanding care.


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Review from R S (Niece of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved in recently with her sister who sadly died a few days later. The care and support she is receiving is superb. The manager and finance person are going out of their way to help me navigate the changes brought due to probate. I can't thank them enough - they are making a difficult time more
bearable.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home, and the care you and your loved ones have received. Your kind words will be shared with the team and we will continue to strive to deliver outstanding care.


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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Barchester Cubbington Mill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Barchester Cubbington Mill Care Home is calculated as follows: ( (282 Excellents x 5) + (73 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 357 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Cubbington Mill Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

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Meet the Team (11)

Laura

Laura Russell

Job Title: General Manager

Joined: 2022

My name is Laura Russell, and I am the Home Manager here at Cubbington Mill.


I am a registered nurse and I qualified in 2009 studying at Coventry University. Since then I have spent time working as a senior nurse in a surgical ward before moving on to district nursing. I completed further studies at Birmingham University whilst district nursing and I love to learn and keep up to date with my nursing practice. It is through district nursing that I came to love nursing homes and took the plunge to go into deputising in a nursing home before progressing to management of nursing homes.


I am excited and privileged to be working for Barchester and warmly embrace the opportunities this position will give me. I have a very open approach and strive to deliver the highest quality care to the residents and their families. I look forward to welcoming you to Cubbington Mill.


Caitlin

Caitlin O'Neill

Job Title: Deputy Manager

Joined: 2024

Caitlin is a Registered Mental Health Nurse. As the Deputy she works closely with the home's General Manager and loves working on the Enable system, getting to know residents and showcasing my very best work.


Audrey

Audrey Vincett

Job Title: Resident Ambassador

Joined: 2022

Audrey has a wealth of knowledge and loves keeping fit and active. You will often see her on daily walks around the local area and she is always happy to stop and chat or invite you for a cup of tea in her room.


Audrey represents residents at monthly meetings and in the day-to-day running of the home, ensuring that they have a say in things, such as the menus and the types of activities on offer.


Jackie

Jackie Udell

Job Title: Home Administrator

Joined: 2022

Hello, my name is Jackie and I'm the Cubbington Mill administrator.


Rose

Rose Tucker

Job Title: Activities Coordinator

Joined: 2022

Hi, my name is Rose and I am the activities coordinator at Cubbington Mill!


I have been working in care since I was 17 and am very passionate about my role. I am also currently studying paramedic science at Coventry University which I thoroughly enjoy. I'm very privileged to work with the wonderful people and residents at Barchester's Cubbington Mill and hope we all make some lovely memories together!


If you would like to get involved in any of our Life Enrichment activities or have a skill or project you'd like to share with our residents.


Fritzie

Fritzie Salazar

Job Title: Clinical Lead

Joined: 2006

I have been working at Cubbington Mill since 2006 after being recruited in the Philippines and completing my adaptation training in London. Now I feel as if England is my home from home. I cared for my own grandparents for many years which began my passion for caring for the elderly which I have today.


Louise

Louise Amos

Job Title: Unit Lead

Joined: 2000

Louise is a Cubbington Mill Team Leader and trained to NVQ level 2. She assists the Nurses with the day-to-day running of the first-floor unit, including supervising and supporting care staff at all times. Louise has been caring for the residents of Cubbington Mill since 2000 and is well known amongst staff and residents alike for her big smile and bubbly personality.


Karen

Karen Martin

Job Title: Team Leader

Joined: 2000

Karen has worked at Cubbington Mill since the year 2000. She is trained in NVQ Level 2&3 in care. This alongside her many years of experience at Cubbington Mill means she not only delivers exceptional care to our residents but can also assist in training new carers so they can achieve the high care standards required when working for the home.


Waldemar

Waldemar Stezycki

Job Title: Head of Maintenance

Joined: 2005

Waldemar has worked at Cubbington Mill since 2005. He is the Health & Safety Coordinator and is responsible for all aspects of the upkeep of the home. He is a "Green Leaf Champion" and in 2014, we achieved the “very good standard” award for environmental performance thanks to Waldemar’s continuous efforts to improve Cubbington Mill’s carbon footprint. Waldemar can often be found keeping our prize-winning gardens, for which we have received a gold award for the 10th consecutive year 'Leamington in Bloom'! He was also awarded Barchester's 'Maintenance Champion 2017'. When he is not decorating or busy in the gardens, he can be found driving the minibus on resident’s days out.


Cheryl

Cheryl Saywell

Job Title: Resident Ambassador

Joined: 2024

Hi, I'm Charlie "Cheryl" I'm your new resident ambassador at Cubbington Mill! Anything you want to do or know let me know I'll do my best to rectify.


I can't wait to meet you all. So.... A little bit about me, I was a nurse ward sister for 27 years, specialising in Leukaemia in children and adults. I would like to think I am approachable kind, caring, funny and a good listener. If you aren't careful my practical jokes might catch you out so bear in mind you've been warned!


Laughter is the best medicine.


Robert

Robert Lakey

Job Title: Head Housekeeper

Joined: 2024

Hi, I’m Robert also known as Rob!


Rob's wealth of knowledge from his career in Housekeeping in University Halls, ensures Cubbington Mill is kept clean, tidy and presentable at all times with an extremely high standard. Rob looks forward to meeting you all and working with The Mill team!


Frequently Asked Questions about Barchester Cubbington Mill Care Home

What types of Care is Barchester Cubbington Mill Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Cubbington Mill Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Barchester Cubbington Mill Care Home have?

There are 44 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Barchester Cubbington Mill Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Barchester Cubbington Mill Care Home to the centre of Leamington Spa?

2.5 mile(s) as the crow flies, distance by road may be significantly further.