Barchester Cubbington Mill Care Home

Church Lane, Cubbington, Leamington Spa CV32 7JT
Submit a Review
9.8 162 Reviews
Barchester Cubbington Mill Care Home provide first – class 24 hour nursing care for residents in a welcoming and friendly environment. This team of highly qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person.

Their dedication can be seen across the board – in an award winning menu, hospitality and organised activities for residents. Activity Co-ordinators work with Help the Aged as well as all of their residents to plan a complete range of activities which includes trips, entertainment, cooking and gardening.

Cubbington Mill is a purpose built care home set in beautiful landscape gardens in Cubbington, close to the pretty town of Royal Leamington Spa.

Why not come and visit and see for yourself! You will see they have always got the kettle on.
... Read more
Show Barchester Cubbington Mill Care Home on the Map

Care Provided by Barchester Cubbington Mill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura Russell (General Manager)
  • Admission Criteria
    • Dependant upon assessment
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Cubbington Mill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,787

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Cubbington Mill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit at any time without a booking. No testing is needed but ask that you do wash your hands on arrival. Facemasks will be offered on entry and you will be encouraged to wear them (particularly in communal areas) but they are not mandated. Any visitor who is delivering personal care should wear a facemask at that time.


Barchester Cubbington Mill Care Home Reviews (162)

Total of 162, showing 21-40
9.8

Barchester Cubbington Mill Care Home has a Review Score of 9.8 (9.780) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Cubbington Mill Care Home has 162 reviews.

Overall Experience

  • 139
  • 22
  • 1
  • 0
  • 0

Date Published

162
7
12
31
131

Review from R S (Niece of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved in recently with her sister who sadly died a few days later. The care and support she is receiving is superb. The manager and finance person are going out of their way to help me navigate the changes brought due to probate. I can't thank them enough - they are making a difficult time more
bearable.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home, and the care you and your loved ones have received. Your kind words will be shared with the team and we will continue to strive to deliver outstanding care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin S (Husband of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is in the more advanced stages of Parkinson's disease and originally she entered Barchester Cubbington Mill Care Home for two weeks of respite care. Her Parkinson's symptoms caused her period of respite to be extended and is now to become a permanent resident. I could not have wished for my
wife to be in a better place. I am confident that she will be well cared for and in a very safe place where she will be well looked after by a dedicated and committed staff. Her fellow residents have already accepted her into the 'communal family'.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K M (Daughter-in-law of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful environment, very comfortable and clean accommodation. Well staffed. The staff are very helpful, kind and caring. Excellent food.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you very much for taking the time to review the home. Your kind comments are valued and will be shared with all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sylvia B (Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy trips out on the minibus with a particular member of staff. The care and food we receive is excellent.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cheryl S (Respite Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friends visited and were very impressed. Dreaded coming but felt all at ease by the staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz A (Respite Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When the activities coordinator comes, it's always good news. The food etc at least 5*.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dec G (Son of Resident) published on 10 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to the manager and all the staff at Cubbington Mill Care Home for looking after my dad for a respite care stay. Without you, Dad would not have been able to attend our wedding and he has not stopped talking about how friendly and caring all the staff were. We really appreciate the clear
communications leading up to the day which meant we did not have to worry about whether Dad would be ok. Knowing that Dad was being looked after so well meant that all of the family could also enjoy the weekend without worrying. We genuinely can’t thank you enough and could not rate you all more highly. Thank you all, from all of the family.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to review the home and its staff. It was our pleasure to look after your dad during his respite stay and we hope to see you again in the future. We will share the feedback with the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geraldine B (Respite Resident) assisted by family/friend published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed for one week of respite care. I have never been to a home before so I was a little uncertain. All the staff welcomed and gave great kindness. The carers coped well with my stroke condition. Overall I was delighted with my stay.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home. We will pass on your lovely feedback to the team and we do hope you return to the home in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V B (Daughter of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff for my 98-year-old mother. The team are excellent.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you very much for taking the time to review the home. All feedback is valued and will be shared with the team. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle F (Granddaughter of Resident) published on 14 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall care at Cubbington Mill Care Home has been very good. In general, the staff are excellent and my grandma has been treated with dignity and kindness.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter N (Respite Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most pleasant, courteous people you could ever wish to meet. Splendid, delightful and beautiful home from home.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home and our staff. We strive to deliver outstanding care tailored around individual needs. We will share your comments with the team at Cubbington.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Irene R (Daughter of Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very, very good! Very caring staff! Homely environment! and a good location!

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for this lovely review of the home and the staff. All feedback is shared with our team who strive to deliver outstanding care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Malrilyn P (Wife of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

His initial assessment at home, the transport provided by the home and his first day and night have been extremely positive. The home has a genuinely warm and caring feel. This is combined with professional staff who are always on hand. As a family, we have experienced some very different care so for
him to be here is comforting and reassuring for us.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home and its care. We will share your feedback with the team and hope to see you back at the home in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A L (Respite Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, kind, cheerful and so patient. The food is a well-balanced diet and good activities.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home. We will share your lovely feedback with our team and look forward to welcoming you back to the home soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Niece of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place to visit, very homely and the residents are well cared for and catered for.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home. We are so pleased you have such a lovely experience when visiting the home. Your feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Friend of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cubbington Mill Care Home is a friendly caring home, a pleasure to visit. We only see our friend in a nice atmosphere. We can share morning coffee/cake and have a good chat.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home, we value all feedback. It is lovely to hear that you have such a positive experience when you visit and enjoy the endless coffee and cake! Your feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Friend of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cubbington care home is one of the best I have visited, being exceptional in its care of the residents and friendly atmosphere. Our friend is very lucky to be here.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen K (Brother of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive review regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary K (Sister of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and the services are brilliant. The decor is like your own home.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for this lovely 5* review. We appreciate all feedback about the home and residents' and loved ones' experiences. Your review and comments will be shared with the team at Cubbington Mill.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Daughter of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came here in November for respite care and has been very well cared for here. The staff are lovely and her room is beautiful. The meals in the restaurant are lovely and the care and attention to detail are exceptional. Thank you for the care of my mum.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to write this lovely review. Our team strive to deliver exceptional care in all departments including hospitality. Your comments will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Barchester Cubbington Mill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Barchester Cubbington Mill Care Home is calculated as follows: ( (290 Excellents x 5) + (77 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 369 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Cubbington Mill Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (11)

Laura

Laura Russell

Job Title: General Manager

Joined: 2022

My name is Laura Russell, and I am the Home Manager here at Cubbington Mill.

I am a registered nurse and I qualified in 2009 studying at Coventry University. Since then I have spent time working as a senior nurse in a surgical ward before moving on to district nursing. I completed further studies at Birmingham University whilst district nursing and I love to learn and keep up to date with my nursing practice. It is through district nursing that I came to love nursing homes and took the plunge to go into deputising in a nursing home before progressing to management of nursing homes.

I am excited and privileged to be working for Barchester and warmly embrace the opportunities this position will give me. I have a very open approach and strive to deliver the highest quality care to the residents and their families. I look forward to welcoming you to Cubbington Mill.

... Read more
Caitlin

Caitlin O'Neill

Job Title: Deputy Manager

Joined: 2024

Caitlin is a Registered Mental Health Nurse. As the Deputy she works closely with the home's General Manager and loves working on the Enable system, getting to know residents and showcasing my very best work.

... Read more
Audrey

Audrey Vincett

Job Title: Resident Ambassador

Joined: 2022

Audrey has a wealth of knowledge and loves keeping fit and active. You will often see her on daily walks around the local area and she is always happy to stop and chat or invite you for a cup of tea in her room.

Audrey represents residents at monthly meetings and in the day-to-day running of the home, ensuring that they have a say in things, such as the menus and the types of activities on offer.

... Read more
Jackie

Jackie Udell

Job Title: Home Administrator

Joined: 2022

Hello, my name is Jackie and I'm the Cubbington Mill administrator.

Rose

Rose Tucker

Job Title: Activities Coordinator

Joined: 2022

Hi, my name is Rose and I am the activities coordinator at Cubbington Mill!

I have been working in care since I was 17 and am very passionate about my role. I am also currently studying paramedic science at Coventry University which I thoroughly enjoy. I'm very privileged to work with the wonderful people and residents at Barchester's Cubbington Mill and hope we all make some lovely memories together!

If you would like to get involved in any of our Life Enrichment activities or have a skill or project you'd like to share with our residents.

... Read more
Fritzie

Fritzie Salazar

Job Title: Clinical Lead

Joined: 2006

I have been working at Cubbington Mill since 2006 after being recruited in the Philippines and completing my adaptation training in London. Now I feel as if England is my home from home. I cared for my own grandparents for many years which began my passion for caring for the elderly which I have today.

... Read more
Louise

Louise Amos

Job Title: Unit Lead

Joined: 2000

Louise is a Cubbington Mill Team Leader and trained to NVQ level 2. She assists the Nurses with the day-to-day running of the first-floor unit, including supervising and supporting care staff at all times. Louise has been caring for the residents of Cubbington Mill since 2000 and is well known amongst staff and residents alike for her big smile and bubbly personality.

... Read more
Karen

Karen Martin

Job Title: Team Leader

Joined: 2000

Karen has worked at Cubbington Mill since the year 2000. She is trained in NVQ Level 2&3 in care. This alongside her many years of experience at Cubbington Mill means she not only delivers exceptional care to our residents but can also assist in training new carers so they can achieve the high care standards required when working for the home.

... Read more
Waldemar

Waldemar Stezycki

Job Title: Head of Maintenance

Joined: 2005

Waldemar has worked at Cubbington Mill since 2005. He is the Health & Safety Coordinator and is responsible for all aspects of the upkeep of the home. He is a "Green Leaf Champion" and in 2014, we achieved the “very good standard” award for environmental performance thanks to Waldemar’s continuous efforts to improve Cubbington Mill’s carbon footprint. Waldemar can often be found keeping our prize-winning gardens, for which we have received a gold award for the 10th consecutive year 'Leamington in Bloom'! He was also awarded Barchester's 'Maintenance Champion 2017'. When he is not decorating or busy in the gardens, he can be found driving the minibus on resident’s days out.

... Read more
Cheryl

Cheryl Saywell

Job Title: Resident Ambassador

Joined: 2024

Hi, I'm Charlie "Cheryl" I'm your new resident ambassador at Cubbington Mill! Anything you want to do or know let me know I'll do my best to rectify.

I can't wait to meet you all. So.... A little bit about me, I was a nurse ward sister for 27 years, specialising in Leukaemia in children and adults. I would like to think I am approachable kind, caring, funny and a good listener. If you aren't careful my practical jokes might catch you out so bear in mind you've been warned!

Laughter is the best medicine.

... Read more
Robert

Robert Lakey

Job Title: Head Housekeeper

Joined: 2024

Hi, I’m Robert also known as Rob!

Rob's wealth of knowledge from his career in Housekeeping in University Halls, ensures Cubbington Mill is kept clean, tidy and presentable at all times with an extremely high standard. Rob looks forward to meeting you all and working with The Mill team!

... Read more