Barchester Cubbington Mill Care Home

Church Lane, Cubbington, Leamington Spa CV32 7JT
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9.8 162 Reviews
  • Barchester Cubbington Mill Care Home, Leamington Spa
Barchester Cubbington Mill Care Home provide first – class 24 hour nursing care for residents in a welcoming and friendly environment. This team of highly qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person.

Their dedication can be seen across the board – in an award winning menu, hospitality and organised activities for residents. Activity Co-ordinators work with Help the Aged as well as all of their residents to plan a complete range of activities which includes trips, entertainment, cooking and gardening.

Cubbington Mill is a purpose built care home set in beautiful landscape gardens in Cubbington, close to the pretty town of Royal Leamington Spa.

Why not come and visit and see for yourself! You will see they have always got the kettle on.

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Care Provided by Barchester Cubbington Mill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura Russell (General Manager)
  • Admission Criteria
    • Dependant upon assessment
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Cubbington Mill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,787

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Cubbington Mill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit at any time without a booking. No testing is needed but ask that you do wash your hands on arrival. Facemasks will be offered on entry and you will be encouraged to wear them (particularly in communal areas) but they are not mandated. Any visitor who is delivering personal care should wear a facemask at that time.


Barchester Cubbington Mill Care Home Reviews (162)

Total of 162, showing 41-60
9.8

Barchester Cubbington Mill Care Home has a Review Score of 9.8 (9.784) out of 10, based on 30 reviews in the last 2 years. Over all time Barchester Cubbington Mill Care Home has 162 reviews.

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Review from D H (Respite Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very kind, helpful and friendly.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for choosing our home for your respite stay, you are very welcome to pop back and visit us any time. Thank you also for taking the time to write this lovely review about your respite experience. We are thrilled you were happy with our team and our home in general, I will share your feedback with the team.


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Review from J W (Respite Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Elizabeth C (Respite Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here in an emergency when part of my home was flooded due to a burst water pipe, I have been welcomed very warmly by all of the staff and residents also. I have every help that I need but enough freedom and facilities that I feel I am staying in a very special hotel. I will always be grateful
for the comfort and friendliness that I have had in this difficult time, especially as I was living on my own having been widowed earlier this year.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Cubbington Mill Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Wendy B (Day Care) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First time visiting the home, first impression was, wow. Beautiful atmosphere and very friendly staff.
Residents were happy and staff interacted lovely with them. Everyone was happy and had a lovely time.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you very much for taking the time to review our home. We are so pleased that our hard work and dedication to our residents was evident on your visit. We look forward to welcoming you to the home again soon.


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Review from K C (Granddaughter of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were able to be with Nan on her final days without any stress or worry.
Thank you for everything.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home. It is an honour when we can support residents and families in their final days. Our thoughts remain with you and the family.


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Review from Amanda W (Daughter of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot speak highly enough of Cubbington Mill and the wonderful team. My mother has been there for the last two weeks on respite care and is really happy. So much so, that we have just extended her stay by another two weeks to complete her recovery. The staff are utterly wonderful, so kind and caring,
and nothing is too much trouble. The quality of food is excellent, offering a good choice of nutritious and very tasty homemade dishes - all beautifully presented.
My mother is also making the most of their activities programme and is never lost for company or something to do.
The whole atmosphere at the Mill is so warm and welcoming, making you feel at home the minute you walk through the door.
The only minor criticism we have is her room is a little small, but even so, we all agree that Cubbington Mill is undoubtedly the best care home our family has ever used. Congratulations and a big thank you.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for the pleasant review. It is our absolute pleasure to support your mother here at Cubbington Mill. We are excited that she will be returning for some more respite in October!


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Review from Annette F (Daughter of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently been staying on respite at Cubbington Mill. In her time there, she has received excellent care in all respects. She has thoroughly enjoyed the experience. The staff have been so lovely and welcoming to us all. They have encouraged her to take part in lots of great activities, making
many new friends along the way. I'm sure she will return very soon for another respite stay. Thank you.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to provide feedback about the home. We strive to deliver outstanding person centered care and look forward to welcoming your mum back to the home soon.


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Review from J D (Daughter of Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cubbington Mill Care Home has a welcoming approach with well-maintained front of the home gardens. The Interior reception room together with the residents' lounge and dining room tastefully decorated.
No fault with reception staff and a warm welcome when visiting.
Management and care staff always
appear approachable and professional. We have no complaints with this care home.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review the home. Feedback is valued by the whole team, we strive to continuously deliver such high care standards.


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Review from C V (Son of Resident) published on 8 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring, and there is always a friendly greeting to visitors. The activities coordinators do a fantastic job of encouraging residents to be involved physically and with their minds. Personal tastes in food are taken care of, and the menus always look delicious. The rooms and general
areas are kept clean and fresh. Having nurses on site gives peace of mind that residents’ health is under constant review. The buildings and grounds are well maintained and cared for. The rooms are a reasonable size, but it would be nice if they had a little more space. Contrary to expectations, my mother is very content to be being looked after there.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for taking the time to review our home and the care we deliver. We welcome all feedback and thrive to deliver the highest quality, person-centered care. It is our pleasure to be able to support your mother at the home.


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Review from J B (Wife of Resident) published on 11 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited to attend to the garden outside my deceased husband's room, which I promised to maintain after his death. I was made very welcome by all the staff who knew me and by those new to the home since my husband died. I was warmly treated and offered coffee, and was pleased to chat with the staff.
The atmosphere was very friendly and welcoming.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for such lovely comments. We build relationships with the families as well as residents, and it is lovely to remain in touch with you. Thank you for everything you do to support the home.


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Review from John T (Stepson of Resident) published on 17 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepdad has been living at Cubbington Mill for 15-months. He has always been well looked after, and my impression is of a caring team who are cheerful and have the right approach, even with sometimes difficult residents.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for your valued feedback. This will be passed on to the team, and we will continue to strive to deliver excellent care.


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Review from S W (Son of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cubbington Mill has been fantastic for my dad. The entire staff heave ensured he settled in very quickly and it now really feels like home to dad.
They were also good at supporting the rest of the family with the adjustment, especially during such a hard time with the pandemic. Overall a brilliant
place.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for your kind words, we are delighted you are happy with the care we are providing for your father. He truly is part of the family! I will pass your thanks on to the rest of the team.


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Review from S T (Daughter of Resident) published on 5 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a poor experience of respite for mum, we were obviously concerned about her going anywhere, but we were unable to continue caring for mum at home, so after a show around decided on Cubbington Mill. We are very pleased with all aspects of care, cleanliness, activities and catering. The staff are
very good with mum and she is getting to know them and becoming familiar with her new surroundings. It was initially difficult but we are coming into our 4th week and couldn't be more pleased. Thank you, Cubbington Mill.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Nick S (Son of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted to Cubbington Mill at the end of March, having been assessed elsewhere following a stroke. From the second my dad arrived he has been treated so well. The staff from the lovely lady on reception to the management team have gone out of their way to help my dad and his family adjust
to what is obviously traumatic for us all.
I was concerned as the home where he was staying prior was not nice at all. I needn’t have been, Cubbington Mill is top notch.
Compassion and empathy ouse from every member of staff who have given me a shoulder to cry on when things have got on top of me and helped us with the difficult transition to what is now our new way of life.
The rooms and garden are beautiful, clean and welcoming.
I have been fortunate to spend time with some of the other guests who echo what I have seen. It’s like being amongst a loving family.
I would highly recommend this care home above any others that I have visited in Warwickshire.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to review us. We are so proud to be chosen to care for your loved one and welcome him to the Cubbington Mill family, working hard every day to provide the highest quality care. I will pass on your comments to the rest of the team who will be so happy to hear your wonderful feedback.


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Review from W O (Niece of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy to give a review to Cubbington Mill. My aunt enjoyed her time with you and her meals were always to her liking. All the care staff, admin people and the management were always courteous and helpful. Wishing you all a Happy Easter and God bless you all.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you so much for your review, it has been a pleasure to care for your aunt and we will miss her very much. She was a huge part of our family here at Cubbington Mill, as were you. Please stay in touch and visit us when you can for coffee and cake.


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Review from Margaret S (Wife of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so relieved that my husband is being looked after in this care home. Without exception, the staff are kind, caring and efficient. I cannot speak more highly of this excellent establishment.

Reply from Laura Russell, General Manager at Barchester Cubbington Mill Care Home

Thank you for your kind words, we strive to deliver the highest standard person centered care. We are proud of our team and it is our pleasure to support your husband and the family.


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Review from Thiago L (Nephew of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cubbington care home is a lovely establishment that really goes beyond its way to look after their residents. My uncle has been here for a few months now and has been treated with excellent care from the management team, care, nurses, and activities team leader. I’m very happy that my uncle is here
and would definitely recommend it to other people who are looking for a place for their loved ones.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for taking the time to share your experiences and positive feedback of our home, this will be passed on to the rest of the team. We take pride in providing the highest quality care for your uncle at Cubbington Mill and will continue to do so.


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Review from K S (Friend of Resident) published on 13 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always so clean and the staff so friendly. I'm glad my friend chose this home as he has received nothing but excellent care since arriving for respite. I am excited to see more of the things he gets up to now he has decided to remain at Cubbington Mill where he is safe and looked after.
I'm also looking forward to the activities which I can join in with!

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to send us your review, it will mean so much to all the team. It is wonderful to hear that you are completely happy with our care and services, thank you for entrusting us with the care of your dear friend.


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Review from Richard P (Friend of Resident) published on 20 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed by the team at Cubbington Mill and all that they have done for my dear friend, the whole process from enquiry to getting him settled into a Barchester home has been 5 star. They have put me at complete ease and it has been such a smooth process. I look forward to seeing how he gets
on throughout the remainder of his respite period.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for this excellent feedback. We are so glad that we have been able to make this transition easier for you and your friend - your kind words will be shared with the rest of the team.


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Review from L A (Daughter of Resident) published on 10 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have worked in or been associated with care homes all my working life as a nurse and I can honestly say that Cubbington Mill Care Homee is the loveliest, most professional, well run, caring, organised, friendly, empathetic, cleanest care home I have ever been in.
The entire team look after my dad
so well and also looked after my mum so expertly until her death. I cannot fault a thing and highly recommend Cubbington Mill Care Home.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

We are so proud that we share the same excellent quality of care which you have provided as a nurse throughout your career and that this is recognised. Thank you for your feedback and this will be shared with the team.


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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Barchester Cubbington Mill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Barchester Cubbington Mill Care Home is calculated as follows: ( (282 Excellents x 5) + (73 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 357 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Cubbington Mill Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

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Meet the Team (11)

Laura

Laura Russell

Job Title: General Manager

Joined: 2022

My name is Laura Russell, and I am the Home Manager here at Cubbington Mill.


I am a registered nurse and I qualified in 2009 studying at Coventry University. Since then I have spent time working as a senior nurse in a surgical ward before moving on to district nursing. I completed further studies at Birmingham University whilst district nursing and I love to learn and keep up to date with my nursing practice. It is through district nursing that I came to love nursing homes and took the plunge to go into deputising in a nursing home before progressing to management of nursing homes.


I am excited and privileged to be working for Barchester and warmly embrace the opportunities this position will give me. I have a very open approach and strive to deliver the highest quality care to the residents and their families. I look forward to welcoming you to Cubbington Mill.


Caitlin

Caitlin O'Neill

Job Title: Deputy Manager

Joined: 2024

Caitlin is a Registered Mental Health Nurse. As the Deputy she works closely with the home's General Manager and loves working on the Enable system, getting to know residents and showcasing my very best work.


Audrey

Audrey Vincett

Job Title: Resident Ambassador

Joined: 2022

Audrey has a wealth of knowledge and loves keeping fit and active. You will often see her on daily walks around the local area and she is always happy to stop and chat or invite you for a cup of tea in her room.


Audrey represents residents at monthly meetings and in the day-to-day running of the home, ensuring that they have a say in things, such as the menus and the types of activities on offer.


Jackie

Jackie Udell

Job Title: Home Administrator

Joined: 2022

Hello, my name is Jackie and I'm the Cubbington Mill administrator.


Rose

Rose Tucker

Job Title: Activities Coordinator

Joined: 2022

Hi, my name is Rose and I am the activities coordinator at Cubbington Mill!


I have been working in care since I was 17 and am very passionate about my role. I am also currently studying paramedic science at Coventry University which I thoroughly enjoy. I'm very privileged to work with the wonderful people and residents at Barchester's Cubbington Mill and hope we all make some lovely memories together!


If you would like to get involved in any of our Life Enrichment activities or have a skill or project you'd like to share with our residents.


Fritzie

Fritzie Salazar

Job Title: Clinical Lead

Joined: 2006

I have been working at Cubbington Mill since 2006 after being recruited in the Philippines and completing my adaptation training in London. Now I feel as if England is my home from home. I cared for my own grandparents for many years which began my passion for caring for the elderly which I have today.


Louise

Louise Amos

Job Title: Unit Lead

Joined: 2000

Louise is a Cubbington Mill Team Leader and trained to NVQ level 2. She assists the Nurses with the day-to-day running of the first-floor unit, including supervising and supporting care staff at all times. Louise has been caring for the residents of Cubbington Mill since 2000 and is well known amongst staff and residents alike for her big smile and bubbly personality.


Karen

Karen Martin

Job Title: Team Leader

Joined: 2000

Karen has worked at Cubbington Mill since the year 2000. She is trained in NVQ Level 2&3 in care. This alongside her many years of experience at Cubbington Mill means she not only delivers exceptional care to our residents but can also assist in training new carers so they can achieve the high care standards required when working for the home.


Waldemar

Waldemar Stezycki

Job Title: Head of Maintenance

Joined: 2005

Waldemar has worked at Cubbington Mill since 2005. He is the Health & Safety Coordinator and is responsible for all aspects of the upkeep of the home. He is a "Green Leaf Champion" and in 2014, we achieved the “very good standard” award for environmental performance thanks to Waldemar’s continuous efforts to improve Cubbington Mill’s carbon footprint. Waldemar can often be found keeping our prize-winning gardens, for which we have received a gold award for the 10th consecutive year 'Leamington in Bloom'! He was also awarded Barchester's 'Maintenance Champion 2017'. When he is not decorating or busy in the gardens, he can be found driving the minibus on resident’s days out.


Cheryl

Cheryl Saywell

Job Title: Resident Ambassador

Joined: 2024

Hi, I'm Charlie "Cheryl" I'm your new resident ambassador at Cubbington Mill! Anything you want to do or know let me know I'll do my best to rectify.


I can't wait to meet you all. So.... A little bit about me, I was a nurse ward sister for 27 years, specialising in Leukaemia in children and adults. I would like to think I am approachable kind, caring, funny and a good listener. If you aren't careful my practical jokes might catch you out so bear in mind you've been warned!


Laughter is the best medicine.


Robert

Robert Lakey

Job Title: Head Housekeeper

Joined: 2024

Hi, I’m Robert also known as Rob!


Rob's wealth of knowledge from his career in Housekeeping in University Halls, ensures Cubbington Mill is kept clean, tidy and presentable at all times with an extremely high standard. Rob looks forward to meeting you all and working with The Mill team!