Barchester Cubbington Mill Care Home

Church Lane, Cubbington, Leamington Spa CV32 7JT
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9.8 162 Reviews
  • Barchester Cubbington Mill Care Home, Leamington Spa
Barchester Cubbington Mill Care Home provide first – class 24 hour nursing care for residents in a welcoming and friendly environment. This team of highly qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person.

Their dedication can be seen across the board – in an award winning menu, hospitality and organised activities for residents. Activity Co-ordinators work with Help the Aged as well as all of their residents to plan a complete range of activities which includes trips, entertainment, cooking and gardening.

Cubbington Mill is a purpose built care home set in beautiful landscape gardens in Cubbington, close to the pretty town of Royal Leamington Spa.

Why not come and visit and see for yourself! You will see they have always got the kettle on.

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Care Provided by Barchester Cubbington Mill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura Russell (General Manager)
  • Admission Criteria
    • Dependant upon assessment
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Cubbington Mill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,787

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Cubbington Mill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit at any time without a booking. No testing is needed but ask that you do wash your hands on arrival. Facemasks will be offered on entry and you will be encouraged to wear them (particularly in communal areas) but they are not mandated. Any visitor who is delivering personal care should wear a facemask at that time.


Barchester Cubbington Mill Care Home Reviews (162)

Total of 162, showing 61-80
9.8

Barchester Cubbington Mill Care Home has a Review Score of 9.8 (9.784) out of 10, based on 30 reviews in the last 2 years. Over all time Barchester Cubbington Mill Care Home has 162 reviews.

Overall Experience

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Review from Ryan S (Son of Resident) published on 16 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffered a stroke and was transferred to Cubbington Mill for the last few weeks of her life. I had checked all the homes in the area and was most impressed by the standard of the property, which is excellent, and the way that I could relate to the staff.
Her care was excellent. Despite being
in end of life, every time we visited she had been dressed and had her hair combed, the room was spotless and if you check the charts and documentation absolutely everything was recorded in terms of her care. They allowed us to visit whenever we wanted. They kept us fully informed on her condition and we had plenty of notice of the end so that my father was able to be by her side.
I have nothing but praise for this home. We didn't get the opportunity to use many of the facilities, but they looked excellent. I often saw staff playing and spending time with residents. Whenever we were there, we were offered food and refreshment - nothing was too much trouble. Excellent all around.

Reply from Dimpho Kavanagh, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for your lovely words. We are honoured to have cared for your mum during her time here at Cubbington Mill. I am glad to hear that you and your family felt welcomed and received the support you needed during this difficult time. Your kind feedback will be shared with the rest of the team.


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Review from Alison S (Daughter of Resident) published on 11 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well cared for and looked after at Cubbington Mill. She was struggling at home on her own, and moving to Cubbington has given her a better standard of living and dignity. She enjoys all the activities she takes part in, and especially enjoyed a recent 90th Birthday party held for her. Lots of
singing! Her family are also comforted and reassured that she is being well looked after and with the best of facilities, nursing and care staff.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for sharing your kind words and the positive experience which you and your family receive. I will ensure that your feedback is passed on to the care staff. We are so glad that your mum feels at home here at Cubbington Mill; she truly is part of the family!


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Review from Harry M (Regular Volunteer) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recently a volunteer at Barchester Cubbington Mill Care Home and really enjoyed my time there talking and helping residents as well as the amazing staff. I would highly recommend this as a place of care for anyone who wants to be in a caring and wonderful environment where you can be assisted
and well looked after.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for your fantastic feedback! We have loved having you here volunteering with us, making such a difference to our residents. We would love to see you again in the future!


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Review from Audrey A (Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, I would say the care I received over my two weeks stay was good. The staff were kinds, caring and considerate, and the activities arranged were enjoyable for all who wanted to take part, but towards the end of my visit, I sensed some disquiet. Staff had been working very long hours I think,
not disclosing anything to me, I felt some action should be taken. On my last two days, meals were very much delayed and outside staff brought in to serve in the dining room. I felt must have been some dispute between staff and management which to me was very sad because I had really enjoyed my stay. If the difficulty could be resolved amicably I would certainly cross the "likely" box.

Reply from Dimpho Kavanagh, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for choosing Cubbington for your respite stay, it would be lovely to welcome you back in the future if you need us. I will pass all of your positive comments back to the team and our Activities coordinator. Regarding your experience on your last two days, I am sorry to hear you were unsettled and the meal times did not run quite so smoothly as they usually do. During these unusual times for all businesses there can occasionally be days where we need to call for additional support to supplement our usual team members. I have taken on board your feedback and as always strive to have our home running efficiently every day as our resident's happiness and comfort is why we are all here.


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Review from J L (Niece of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased with the overall care that my aunty received during her time spent at Cubbington Mill.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

We are happy to hear that you have recognised our hard work and five-star service whilst your loved one has been in our care. Thank you so much for taking the time out to review us.


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Review from P P (Respite Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Cubbington Mill has been a home from home experience. The staff go above and beyond. Treated with the highest regard. I will miss each and every one of them. My thanks to them all for my speedy recovery.

Reply from Dimpho Kavanagh, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to review your care experience in Cubbington Mill, it means so much to all the team. I will make sure I share your special comments with the whole staff team. It is wonderful to hear that you are completely happy with our care and services, thank you for entrusting us with your care.


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Review from R H (Husband of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were helpful, caring and attentive.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for your kind words. We are so happy that you and your wife trust in choosing Cubbington Mill for respite care time and time again. I will share this review with the team and we look forward to welcoming your loved one back into the home when the time comes.


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Review from Anne L (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no hesitation in choosing Cubbington Mill for my mum having been so pleased when my Dad was a resident 8 years ago. It has such a lovely atmosphere and we are always met by a friendly face when we arrive. nothing is too much trouble, particularly considering the added pressure of COVID-19. I feel
that mum is treated like family, someone special, and I really look forward to my visits.

Reply from Dimpho Kavanagh, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for your wonderful and heart-warming words, we feel honoured that you have chosen us to care for both of your parents. We are so glad you feel like your Mum is part of our family this is so important to our residents feeling cared for and happy. Thank you again for your feedback, the team will be so thrilled to hear this.


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Review from M H (Sister of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An exceptional home in all respects, staff, care and food. Has always been our first choice of a care home. Never nay hesitation in recommending Cubbington Mill and have already done so to several people.

Reply from Dimpho Kavanagh, General Manager at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to send us your review it will mean so much to all the team, I will make sure I share your special comments with the whole staff team. It is wonderful to hear that you are completely happy with our care and services, thank you for entrusting us with the care of your loved one.


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Review from Lisa M (Daughter of Resident) published on 29 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mum's birthday and due to COVID-19, we knew visits would be unlikely. We had a call to say we could visit through the window. On the day it was raining, the staff were wonderful allowing us to stand undercover and visit through an open door with mum 3 metres away. It was only 20 minutes but
this made a huge difference being able to see mum open her presents. Mum has made great improvements and the staff are fabulous.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for your kind words, Lisa. We aim to continue to make memories and keep relationships with families strong throughout the pandemic. We are so glad you were still able to share this special day with your mum and we will continue to support you both throughout her time at Cubbington Mill.


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Review from Jennifer K (Friend of Resident) published on 22 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has lived at Cubbington Mill Care Home for just over a year. Cubbington Mill were excellent prior to Covid but seem to have excelled even more since. Hats off to the staff who look after my friend like she is their grandma. Thank you all.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you so much for your kind review. We are one big family here at Cubbington Mill, and we are so glad you and your loved one are a part of that. I will make sure to pass on your lovely message to the rest of the staff.


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Review from Graham C (Regular Volunteer) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am a regular visitor to the Barchester Cubbington Mill Care Home in my role as the Parish Vicar. I meet with residents at least twice a month, once for a service of Holy Communion and once for a simple Bible Study that involves lots of photos of the Holy Land. In December the church holds a Carol
Service in Chubbington Mill for residents and on Christmas Eve I organise carol singing around the tree. On all of my visits, I am met with happy well cared for residents who enjoy life at Chubbington Mill. Several of the residents I have been meeting for many years. The facilities are spotless and the staff are always very friendly and caring.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you so much for taking the time out to write this kind review, our residents enjoy your wonderful services and we look forward to welcoming you back as soon as we can.


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Review from R B (Resident) published on 11 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent seven days in their facility, the first time ever in such an environment. I found it excellent in every respect. In particular, I found the staff, without exception, to be efficient, friendly, and caring. There was no more involvement than necessary and when required, provided willingly. Overall
this was an excellent relaxing experience.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you so much for taking the time to leave us a review, we appreciate the feedback and it gives our team a real boost to know that you were comfortable during your respite break. It was our pleasure to support you during your time at the home, best wishes for the future.


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Review from Glenda C (Wife of Resident) published on 15 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, caring staff, like family. During this awful time, they have made it a little easier by doing video calls. Bless them all, take care, I cant wait to see you all.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

We can't thank you enough for your review and kind words, Cubbington Mill has maintained its passion for high-quality care and its great to hear that this has still come across through these difficult times.


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Review from Helen S (Daughter of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The atmosphere is always very welcoming and friendly, and always seem to be a lot of people about, both staff and visitors. The garden is lovely, but the car park could be a little larger. I would recommend this home to anyone looking for a home for a loved one.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Here at Cubbington Mill we aim to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.


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Review from Sue H (Niece of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely helpful and caring staff, my aunt and her room were kept immaculately clean at all times. She was treated with the utmost dignity until she died. Thank you.

Reply from Hannah Fawcett, Activities Co-ordinator at Barchester Cubbington Mill Care Home

Thank you for your kind words, we're pleased to hear of your review. It was our privilege and pleasure to care for and support your aunt throughout her time here at Cubbington Mill.


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Review from L C (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received throughout her stay was absolutely exceptional. Outstanding. Attention to detail was thoughtful (hair brushed, nails cut, clothing frequently washed and changed). From the Manager to the handyman/maintenance man, we were helped every step of the way. The nursing staff were
caring, professional and always available. The cheerfulness and friendliness of each member of the care team shone. Even on death, the care and helpful continued. Huge thank you.

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Review from Jan G (Daughter of Resident) published on 22 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is receiving excellent care form staff at Cubbington Mill, who no matter how busy they are, always stop for a chat. The atmosphere is caring and friendly.

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Review from A G (Daughter of Resident) published on 9 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion and respect we have been shown and our parents given, has been second to none. All of the members of staff have done all they can to help us through this difficult time. As a family, we can sleep at night in the knowledge that our loved ones are safe and cared for. Thank you
to all the Mill team.

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Review from Jenny G (Daughter of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In September my mother moved into Cubbington Mill, followed by my father in October. Management was able to organise a double room so they could both be together. Sadly my mother passed away on 14th November. During this process the family were looked after particularly well, helping to ease the pain.
We were fed well and checked upon regularly. Over and beyond what we would have expected. Thank you to the Manager.

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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Barchester Cubbington Mill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Barchester Cubbington Mill Care Home is calculated as follows: ( (282 Excellents x 5) + (73 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 357 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Cubbington Mill Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

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Meet the Team (11)

Laura

Laura Russell

Job Title: General Manager

Joined: 2022

My name is Laura Russell, and I am the Home Manager here at Cubbington Mill.


I am a registered nurse and I qualified in 2009 studying at Coventry University. Since then I have spent time working as a senior nurse in a surgical ward before moving on to district nursing. I completed further studies at Birmingham University whilst district nursing and I love to learn and keep up to date with my nursing practice. It is through district nursing that I came to love nursing homes and took the plunge to go into deputising in a nursing home before progressing to management of nursing homes.


I am excited and privileged to be working for Barchester and warmly embrace the opportunities this position will give me. I have a very open approach and strive to deliver the highest quality care to the residents and their families. I look forward to welcoming you to Cubbington Mill.


Caitlin

Caitlin O'Neill

Job Title: Deputy Manager

Joined: 2024

Caitlin is a Registered Mental Health Nurse. As the Deputy she works closely with the home's General Manager and loves working on the Enable system, getting to know residents and showcasing my very best work.


Audrey

Audrey Vincett

Job Title: Resident Ambassador

Joined: 2022

Audrey has a wealth of knowledge and loves keeping fit and active. You will often see her on daily walks around the local area and she is always happy to stop and chat or invite you for a cup of tea in her room.


Audrey represents residents at monthly meetings and in the day-to-day running of the home, ensuring that they have a say in things, such as the menus and the types of activities on offer.


Jackie

Jackie Udell

Job Title: Home Administrator

Joined: 2022

Hello, my name is Jackie and I'm the Cubbington Mill administrator.


Rose

Rose Tucker

Job Title: Activities Coordinator

Joined: 2022

Hi, my name is Rose and I am the activities coordinator at Cubbington Mill!


I have been working in care since I was 17 and am very passionate about my role. I am also currently studying paramedic science at Coventry University which I thoroughly enjoy. I'm very privileged to work with the wonderful people and residents at Barchester's Cubbington Mill and hope we all make some lovely memories together!


If you would like to get involved in any of our Life Enrichment activities or have a skill or project you'd like to share with our residents.


Fritzie

Fritzie Salazar

Job Title: Clinical Lead

Joined: 2006

I have been working at Cubbington Mill since 2006 after being recruited in the Philippines and completing my adaptation training in London. Now I feel as if England is my home from home. I cared for my own grandparents for many years which began my passion for caring for the elderly which I have today.


Louise

Louise Amos

Job Title: Unit Lead

Joined: 2000

Louise is a Cubbington Mill Team Leader and trained to NVQ level 2. She assists the Nurses with the day-to-day running of the first-floor unit, including supervising and supporting care staff at all times. Louise has been caring for the residents of Cubbington Mill since 2000 and is well known amongst staff and residents alike for her big smile and bubbly personality.


Karen

Karen Martin

Job Title: Team Leader

Joined: 2000

Karen has worked at Cubbington Mill since the year 2000. She is trained in NVQ Level 2&3 in care. This alongside her many years of experience at Cubbington Mill means she not only delivers exceptional care to our residents but can also assist in training new carers so they can achieve the high care standards required when working for the home.


Waldemar

Waldemar Stezycki

Job Title: Head of Maintenance

Joined: 2005

Waldemar has worked at Cubbington Mill since 2005. He is the Health & Safety Coordinator and is responsible for all aspects of the upkeep of the home. He is a "Green Leaf Champion" and in 2014, we achieved the “very good standard” award for environmental performance thanks to Waldemar’s continuous efforts to improve Cubbington Mill’s carbon footprint. Waldemar can often be found keeping our prize-winning gardens, for which we have received a gold award for the 10th consecutive year 'Leamington in Bloom'! He was also awarded Barchester's 'Maintenance Champion 2017'. When he is not decorating or busy in the gardens, he can be found driving the minibus on resident’s days out.


Cheryl

Cheryl Saywell

Job Title: Resident Ambassador

Joined: 2024

Hi, I'm Charlie "Cheryl" I'm your new resident ambassador at Cubbington Mill! Anything you want to do or know let me know I'll do my best to rectify.


I can't wait to meet you all. So.... A little bit about me, I was a nurse ward sister for 27 years, specialising in Leukaemia in children and adults. I would like to think I am approachable kind, caring, funny and a good listener. If you aren't careful my practical jokes might catch you out so bear in mind you've been warned!


Laughter is the best medicine.


Robert

Robert Lakey

Job Title: Head Housekeeper

Joined: 2024

Hi, I’m Robert also known as Rob!


Rob's wealth of knowledge from his career in Housekeeping in University Halls, ensures Cubbington Mill is kept clean, tidy and presentable at all times with an extremely high standard. Rob looks forward to meeting you all and working with The Mill team!