Barchester Cubbington Mill Care Home

Church Lane, Cubbington, Leamington Spa CV32 7JT
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9.8 162 Reviews
Barchester Cubbington Mill Care Home provide first – class 24 hour nursing care for residents in a welcoming and friendly environment. This team of highly qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person.

Their dedication can be seen across the board – in an award winning menu, hospitality and organised activities for residents. Activity Co-ordinators work with Help the Aged as well as all of their residents to plan a complete range of activities which includes trips, entertainment, cooking and gardening.

Cubbington Mill is a purpose built care home set in beautiful landscape gardens in Cubbington, close to the pretty town of Royal Leamington Spa.

Why not come and visit and see for yourself! You will see they have always got the kettle on.
... Read more
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Care Provided by Barchester Cubbington Mill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura Russell (General Manager)
  • Admission Criteria
    • Dependant upon assessment
    • Ages 55+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Cubbington Mill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,787

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Cubbington Mill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit at any time without a booking. No testing is needed but ask that you do wash your hands on arrival. Facemasks will be offered on entry and you will be encouraged to wear them (particularly in communal areas) but they are not mandated. Any visitor who is delivering personal care should wear a facemask at that time.


Barchester Cubbington Mill Care Home Reviews (162)

Total of 162, showing 81-100
9.8

Barchester Cubbington Mill Care Home has a Review Score of 9.8 (9.780) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Cubbington Mill Care Home has 162 reviews.

Overall Experience

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Date Published

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Review from Jenny G (Daughter of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In September my mother moved into Cubbington Mill, followed by my father in October. Management was able to organise a double room so they could both be together. Sadly my mother passed away on 14th November. During this process the family were looked after particularly well, helping to ease the pain.
We were fed well and checked upon regularly. Over and beyond what we would have expected. Thank you to the Manager.

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Review from M G (Granddaughter of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff including management were not only great looking after my Gran but also the family during her stay. They always went above and beyond for us when we would visit. My Gran was always treated with respect and dignity. The rooms were beautiful with everything you could ever need. It does not feel
like a care home. Definitely recommend!

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Review from J B (Granddaughter of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lot of care homes are scary, dark, smelly places - sorry but that's just how it can be from what I have seen. Cubbington Hill has a warm, welcoming atmosphere with bright, fresh reception and lounge area, coffee on tap and biscuits whenever wanted. More important than this however is the warmth and
welcoming attitude of the staff here - all of whom work relentlessly to serve others, sometimes under very difficult circumstances. Real people who really care and a place that really can feel like home.

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Review from K R (Daughter of Resident) published on 27 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed here for nine months. The home is cozy, clean and the staff were very caring. I always felt she was in good hands. My mother, at first accepting of needing full-time care, became increasingly difficult. The staff tried hard to make this arrangement work but eventually had to refer her
to a more secure facility. Cubbington's facilities are excellent - the furnishings, the dining room and food and the beautiful garden so well maintained. My mother enjoyed many hours sitting on the garden seats and noticing the birds and flowers. She often did not want to eat in the dining room and they always accommodated her by bringing food to her room as well as making something that wasn't officially on the menu. Visitors were always welcomed. Living overseas, communication by email was critical for me and for the most part, Cubbington was good about keeping me informed. I would recommend Cubbington to anyone looking for a home where walled-in facilities are not required.

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Review from K H (Friend of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have visited a couple of times and the staff I have met have been friendly, helpful and approachable.

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Review from Lesley D (Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been treated with care, consideration and courtesy throughout my week's residence. The rooms are comfortable and the garden is delightful, even though it is November. The food is excellent.

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Review from P P (Son of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received palliative and subsequently end of life care over a brief period of time. Within that time she was treated at all times with care and dignity. The staff were supportive and showed through their efforts an admirable spirit of caring.

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Review from H B (Friend of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cubbington Mill is a beautiful place to visit. The care is second to none and the staff are so very pleasant. I would myself come and be admitted to Cubbington Mill to finish my days in such a wonderful place.

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Review from T B (Daughter of Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's room was comfortable and bright. The food was good and she was kept safe. Being someone who likes regularity she found the unpredictability of events difficult - often her bed remained unmade until late morning. She felt there were not enough staff. However, she was delighted with all the care
and warmth which she was given. Perhaps the phone system could do with an update. It was difficult to speak to her using the home's phones. She does not use one of her own.

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Review from R D (Daughter of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff - very professional and welcoming. Looked after my dad with respect, warmth and made him very comfortable in his last days. Would highly recommend.

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Review from James F (Grandson of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care my grandad gets from the staff at The Mill.
Great facilities and food.
He is loving it.

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Review from David P (Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with everything that is offered with the stay at Barchester Cubbington Mill Care Home.
I am looking forward to my further stay here.

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Review from Gerald W (Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely professional care - friendly with a sense of humour, someone always available 24 hours a day and most importantly in the dark hours when a hug or a reassuring hand (or a cup of tea) makes a huge contribution.
Relatives can easily see that their loved ones are getting the best of care and
that they can continue with their lives with confidence - however, friends and relatives are made very welcome to see for themselves and share a meal if so desired.

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Review from Sandra H (Sister of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression of Cubbington Mill Care Home was very warm. Caring not only for the patients but also for family members. My brother was very well cared for by both the nursing staff and all members of the general staff. He died with dignity and I was very very happy with his care. I would certainly
recommend the home.

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Review from Peter C (Son of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, professional and relaxed atmosphere. Polite and respectful interactions.
Regular and dignified cared. Pain relief in the last days of my father's life was taken care of correctly but could have been increased more effectively at the end with less insisting on our behalf.

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Review from Inger S (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has had a good stay at Cubbington Mill. He arrived in a very poor physical state from hospital and soon was nursed back to a good standard of health. He is cared for with respect. My only criticism is that his pain management could have been better for his end of life care.

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Review from Helen H (Daughter of Resident) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum really enjoys staying at Cubbington Mill for short breaks or respite. The care she receives is second to none. The staff are incredibly kind, caring and professional. They go the extra mile to help mum feel at home. The chef created a special menu for her, the facilities are fabulous and the planned
activities are wonderful. It is really reassuring to know that she is so well cared for. The residents receive the best care and attention whatever their healthcare needs. When the time comes for mum to leave home, this is where she wants to be. In the meantime, thank you for all that you do.

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Review from Helena G (Daughter of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care and so dignified. The nurses and staff were all excellent. Thank you for making a difficult time bearable.

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Review from Moya G (Daughter of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum was brought to the care home because she could no longer manager at her own home. Unfortunately, she went downhill fast due to serious medical conditions. that we were not aware of at the time. We found everyone who looked after Mum caring and treated Mum with dignity.

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Review from L L (Daughter of Resident) published on 3 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good looking building - pleasing to the eye.
Lovely garden especially to sit out in.
A welcoming lounge.
Rooms are a good size.
Staff were really lovely - friendly and helpful.
Would highly recommend.

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Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Barchester Cubbington Mill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Barchester Cubbington Mill Care Home is calculated as follows: ( (290 Excellents x 5) + (77 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 369 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Cubbington Mill Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

Top 20 Large Care Home Groups 2025

Recipient: Barchester Healthcare Ltd

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: Barchester Healthcare Ltd

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: Barchester Healthcare Ltd

Date: Tuesday 28 Feb 2023 More details

News (350) & Events (3)

News

Nutrition and Hydration Week

17 Mar 2025
The week aims to highlight, promote and celebrate improvements in the provision of nutrition and hydration – whether locally, nationally or globally. It offers an opportunity ...read full article

Holy Communion

05 Mar 2025
A biweekly service of holy communion delivered by Sue from St Mary’s Church, the local church in the village, for all our residents from the comfort of our homes communal ...read full article

A wish fulfilled!

13 Feb 2025
For resident Pat, known as 'Smiley Pat', it's the 'simple things' in life to keep her happy. Pat simply wished for a garden centre trip with a lovely warming coffee, so that's ...read full article

Upcoming Events

Previous Events

Meet the Team (11)

Laura

Laura Russell

Job Title: General Manager

Joined: 2022

My name is Laura Russell, and I am the Home Manager here at Cubbington Mill.

I am a registered nurse and I qualified in 2009 studying at Coventry University. Since then I have spent time working as a senior nurse in a surgical ward before moving on to district nursing. I completed further studies at Birmingham University whilst district nursing and I love to learn and keep up to date with my nursing practice. It is through district nursing that I came to love nursing homes and took the plunge to go into deputising in a nursing home before progressing to management of nursing homes.

I am excited and privileged to be working for Barchester and warmly embrace the opportunities this position will give me. I have a very open approach and strive to deliver the highest quality care to the residents and their families. I look forward to welcoming you to Cubbington Mill.

... Read more
Caitlin

Caitlin O'Neill

Job Title: Deputy Manager

Joined: 2024

Caitlin is a Registered Mental Health Nurse. As the Deputy she works closely with the home's General Manager and loves working on the Enable system, getting to know residents and showcasing my very best work.

... Read more
Audrey

Audrey Vincett

Job Title: Resident Ambassador

Joined: 2022

Audrey has a wealth of knowledge and loves keeping fit and active. You will often see her on daily walks around the local area and she is always happy to stop and chat or invite you for a cup of tea in her room.

Audrey represents residents at monthly meetings and in the day-to-day running of the home, ensuring that they have a say in things, such as the menus and the types of activities on offer.

... Read more
Jackie

Jackie Udell

Job Title: Home Administrator

Joined: 2022

Hello, my name is Jackie and I'm the Cubbington Mill administrator.

Rose

Rose Tucker

Job Title: Activities Coordinator

Joined: 2022

Hi, my name is Rose and I am the activities coordinator at Cubbington Mill!

I have been working in care since I was 17 and am very passionate about my role. I am also currently studying paramedic science at Coventry University which I thoroughly enjoy. I'm very privileged to work with the wonderful people and residents at Barchester's Cubbington Mill and hope we all make some lovely memories together!

If you would like to get involved in any of our Life Enrichment activities or have a skill or project you'd like to share with our residents.

... Read more
Fritzie

Fritzie Salazar

Job Title: Clinical Lead

Joined: 2006

I have been working at Cubbington Mill since 2006 after being recruited in the Philippines and completing my adaptation training in London. Now I feel as if England is my home from home. I cared for my own grandparents for many years which began my passion for caring for the elderly which I have today.

... Read more
Louise

Louise Amos

Job Title: Unit Lead

Joined: 2000

Louise is a Cubbington Mill Team Leader and trained to NVQ level 2. She assists the Nurses with the day-to-day running of the first-floor unit, including supervising and supporting care staff at all times. Louise has been caring for the residents of Cubbington Mill since 2000 and is well known amongst staff and residents alike for her big smile and bubbly personality.

... Read more
Karen

Karen Martin

Job Title: Team Leader

Joined: 2000

Karen has worked at Cubbington Mill since the year 2000. She is trained in NVQ Level 2&3 in care. This alongside her many years of experience at Cubbington Mill means she not only delivers exceptional care to our residents but can also assist in training new carers so they can achieve the high care standards required when working for the home.

... Read more
Waldemar

Waldemar Stezycki

Job Title: Head of Maintenance

Joined: 2005

Waldemar has worked at Cubbington Mill since 2005. He is the Health & Safety Coordinator and is responsible for all aspects of the upkeep of the home. He is a "Green Leaf Champion" and in 2014, we achieved the “very good standard” award for environmental performance thanks to Waldemar’s continuous efforts to improve Cubbington Mill’s carbon footprint. Waldemar can often be found keeping our prize-winning gardens, for which we have received a gold award for the 10th consecutive year 'Leamington in Bloom'! He was also awarded Barchester's 'Maintenance Champion 2017'. When he is not decorating or busy in the gardens, he can be found driving the minibus on resident’s days out.

... Read more
Cheryl

Cheryl Saywell

Job Title: Resident Ambassador

Joined: 2024

Hi, I'm Charlie "Cheryl" I'm your new resident ambassador at Cubbington Mill! Anything you want to do or know let me know I'll do my best to rectify.

I can't wait to meet you all. So.... A little bit about me, I was a nurse ward sister for 27 years, specialising in Leukaemia in children and adults. I would like to think I am approachable kind, caring, funny and a good listener. If you aren't careful my practical jokes might catch you out so bear in mind you've been warned!

Laughter is the best medicine.

... Read more
Robert

Robert Lakey

Job Title: Head Housekeeper

Joined: 2024

Hi, I’m Robert also known as Rob!

Rob's wealth of knowledge from his career in Housekeeping in University Halls, ensures Cubbington Mill is kept clean, tidy and presentable at all times with an extremely high standard. Rob looks forward to meeting you all and working with The Mill team!

... Read more