Bakewell Cottage Nursing Home

Butts Road, Bakewell DE45 1EB
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9.7 31 Reviews
  • Bakewell Cottage Nursing Home, Bakewell
Bakewell Cottage Nursing Home is located in the centre of Bakewell in the Derbyshire countryside. The home provides residents with a peaceful and tranquil environment where they can relax in the homes comfortable surroundings and socialise with family and friends.

Residents are provided with personal care that is unique to their requirements, ensuring their well-being and encouraging independence and hobbies and interests are encouraged will the home's facilities encourage residents to continue to live active and engaging lifestyles.

Staff at Bakewell Cottage aim to make sure that each transition is as smooth as possible, offering social, emotional and practical support to all residents.

The home features nurse-call systems in all rooms to ensure resident safety and well-being, while a local GP visits the home regularly, as well as chiropodists, opticians and dentists.

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Care Provided by Bakewell Cottage Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Bakewell Cottage Care Home Ltd
  • Person in charge
  • Kerry Critchlow (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Bakewell Cottage Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,540
    • Self-Funded Residential Dementia Care from £1,540
    • Self-Funded Nursing Care from £1,540
    • Self-Funded Nursing Dementia Care from £1,540
  • (these prices are only a guideline, please contact Bakewell Cottage Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors at but do ask that you avoid meal times 12-1 pm and 4:30-5:30 pm


  • Parking

  • Parking available on site


Bakewell Cottage Nursing Home Reviews (31)

Total of 31, showing 1-20
9.7

Bakewell Cottage Nursing Home has a Review Score of 9.7 (9.708) out of 10, based on 18 reviews in the last 2 years. Over all time Bakewell Cottage Nursing Home has 31 reviews.

Overall Experience

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Review from Judith F (Daughter of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother will have been in the home for two years on 2nd December, following a stroke. Initially Mum thought she could cope at home with a little bit of help, but unfortunately, this wasn't practical due to her being paralyzed down the left side and all family members working full time. The carers
soon took Mum to their hearts due to her sense of humour and she slowly settled into care home life. The staff at the home have been very friendly to me and my family and are always approachable if we have an issue. The food is fantastic, cooked on-site with lots of variation. There are activities most afternoons, if she wishes to join in. The gardens are lovely and private where she can sit out and enjoy the fresh air. They also hold events where family members can join in. I will admit I hated the thought of Mum being in a care home but I can't thank the staff enough for their care and patience, which puts my mind at ease as I know she is well looked after.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for your lovely review, the staff enjoy Mum's humour and this is reflected in the banter between them. I will share your comments with the team.


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Review from Valerie D (Daughter of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Bakewell Cottage Nursing Home since May 2024 and has really thrived there. The staff are lovely and very caring. There are always activities and events going on, in addition to clubs he can join. He wasn't able to live independently alone anymore but he has quality of
life at the Bakewell Cottage Nursing Home and is very settled and happy there. I visit a lot of care homes in the course of my job, and the Cottage is the best I have seen. It really is in a class of its own.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you so much for the glowing review. I will ensure it is shared with the staff.


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Review from M E (Wife of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to thank the management and all the staff for their care, help and professionalism. My husband has recently arrived at the nursing home and I will never be able to thank everyone enough, not only how they care for my husband but the kindness they have shown to me and my family. This is
a whole new experience for us and the circumstances which have brought my husband into care were unexpected and a shock to us all.
The home is clean and friendly and the garden is beautiful, the food looks and smells lovely, we couldn't ask for better.
The staff are incredible, they have shown patience and understanding to a family who are still in shock.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for your lovely review. The transition into care is not easy for anyone, we will continue to support you and your family with this journey.


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Review from J K (Daughter of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Bakewell Cottage Nursing Home for 9 months, and was very happy there. The staff were always kind, considerate and respectful towards her. The rooms were comfortable and well equipped and provided everything she needed. The staff were always helpful and pleasant when I visited
and it gave me great peace of mind to know she was cared for by such wonderful staff.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for your lovely review. I will share your comments with the staff.


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Review from E H (Husband of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nurses and staff are all very kind and efficient and soon attend any problems that may occur. The highlight of this month was the outdoor barbecue which I believe all who could, in fact did attend with their photograph taken and displayed on the noticeboard for all to see. During each month, there are
regular female and male singers, pub quizzes, flower arranging, table games and floor games. Including modified pilates class every fortnight which are enjoyed by all participants.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for review. We do try to provide a range of activities and entertainment to meet the needs of everyone, the barbecue is always enjoyed by all who attend.


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Review from T S (Brother of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and approachable. The rooms are well equipped, comfortable and well maintained. There is an extensive menu of foods which always look and smell delicious. The staff are always popping in and out of the room to speak with my sister and she seems very content and happy there.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for your positive feedback, I will share this with the staff.


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Review from Adrian B (Son of Resident) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum came to Bakewell Cottage recently after we became dissatisfied with another local care home. It wasn't a quick or easy decision to uproot and move Mum but it only took a few days at Bakewell to realise that we'd made exactly the right decision. My 'mantra' for Bakewell Cottage compared to the
previous care home is 'calmer and less drama'. As a family we have all been shown the greatest respect and kindness by all the staff and Mum's care has been wonderful from day one thus making the transition from the previous care home as good as seamless. In particular the thoughtfulness of all the staff has been outstanding as is the quality of the food. The ambience and overall calm feeling of the whole place has also been perfect. Thank you to all concerned for your support and help to this point.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

I'm so pleased that Mum has settled well with us, your wonderful review will be shared with the staff. I'm loving your 'mantra'.


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Review from Tom H (Son of Resident) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved to the care home after the loss of Mum and being in hospital. Dad is a stoical man who does not take care lightly but I was amazed at how he settled in so well. To be frank, we did not think he would survive six months but over six years later is a testament to the wonderful care that has
been provided at Bakewell Cottage Nursing Home.
Dad, not really knowing the area, has been made to feel very welcome and although not one to socialise, he has found the kindness of the staff wonderful. Dad's health has been seen to in a caring way and both my sister and I value the strong bonds staff members have created with him. Dad is not one to suffer fools and is stubborn but the staff have handled him really well.
A special mention to the kitchen who have really tried with Dad, in terms of choice and quality despite his grumpiness.
The home has felt like a secure and loving environment which has really tried for Dad.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for your feedback, which I will share with the staff.


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Review from Stephen H (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When our mum moved to long-term care we were pleased that she could be accommodated at Bakewell Cottage; however we did not fully appreciate at the time how fortunate this was. Two and a half years on we are very thankful for the wonderful care she is receiving. Our dad passed away earlier this year
and we are so grateful that he had such a positive experience of her care. It is an inspiring place, with dedicated, professional, helpful and friendly staff and management team, clean homely rooms, an extensive well-kept garden, and excellent food, including regular home baking and tea parties. The special events are wonderful, involving great food and excellent live music, a huge effort is made by staff on these occasions but they always have time for warmth and fun. Updates regarding our Mum's health are always delivered in a caring way. We value that the staff have a strong appreciation of our mum's former character and have the time and interest to learn more about her earlier life.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for your lovely review. I will ensure your thoughts are shared with the team at Bakewell Cottage.


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Review from Sarah B (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my father and his wife are in care and have been for some years now in Bakewell Cottage Nursing Home. My sister and I feel so grateful to have them in such a sanctuary and it gives us such great peace of mind. We visit often and take great comfort always in how well they are looked after. All the
staff are caring, professional and treat all the residents with the utmost dignity and kindness. The manager is exceptional and keeps us fully informed at all times and is so diligent and professional. We feel very blessed to have them both in such great hands. Thank you all so much!

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

What an amazing review, thank you so much for your kind words. We enjoy your frequent visits and friendly chats.


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Review from Kevin B (Son of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my father on a regular basis, and I find all the staff very welcoming and friendly.
My father has been in Bakewell Cottage for over a year now, and he is well cared for and all his needs are met.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

We do take pride in our friendly manner, and it is always good to hear that this is evident to those who visit us, thank you.


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Review from Denise M (Daughter of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care and nursing for my mum was excellent. Staff are kind, caring and efficient, nursing staff are competent, professional, knowledgeable and responded quickly to any deviations in Mum's health.
Mum was treated with the utmost respect and dignity at all times.
The sensitivity shown
by staff when Mum passed away was outstanding.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for your kind words, she was a lovely lady who is deeply missed.


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Review from R L (Niece of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been at Bakewell Cottage since January after a long hospital stay. He settled in quickly and seeing him after he’d been there only a fortnight, he looked so much better and well cared for. From our initial visit, we felt the friendly, welcoming atmosphere. Staff are cheerful and polite,
always interacting with residents and visitors. Residents are known well and treated as individuals and with dignity. All staff are superb and do everything they can to ensure the comfort and well-being of those in their care; nothing is too much trouble. The food is good and varied, and residents are encouraged to join in a variety of entertainment/activities. All areas of the home are so clean and fresh. There is a lovely garden too. The manager is excellent, caring, and available to help/advise. Communication is great; we are kept well informed. I have peace of mind that my uncle is receiving the best care, in a friendly, homely atmosphere. Thank you to all for the outstanding job you do.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you so much for your kind words; your review encompasses all we strive to achieve.


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Review from N C (Daughter of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Bakewell Cottage Nursing Home in June 2023 and I can honestly say that she has been treated with kindness, respect and care, with no exception, at all times.
Her health is consistently monitored and any issues are immediately addressed and communicated to me.
The food is
exceptional and the home caters for special dietary requirements brilliantly.
I cannot recall a single staff member, whom I have met, that doesn’t work to a high standard. They are unfailingly helpful and upbeat.
I have found the manager and all the support team to be very helpful with any queries or concerns and can only assume, from the staff’s general attitude, that the home is run and managed to a very high standard and its staff are very happy in their roles.
I would recommend Bakewell Cottage Nursing Home to anyone looking for a safe and comfortable home for their loved ones.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for your lovely review, I will ensure your wonderful words are shared with the staff.


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Review from Louise B (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents are residents in Bakewell Cottage Nursing Home, and as a family, we could not be happier with the care they are provided. The residents’ rooms are comfortable and clean, as are the communal spaces such as the lounge and dining room. The food is very impressive, meals are varied and
always freshly prepared, with lots of home baking. There are regular activities, suitable to different abilities, such as chair Pilates, singing and games, which Mum and Dad have enjoyed. What stands out most of all, is the commitment and compassion shown by the staff. You can see that each person genuinely cares and enjoys their role. The care is personalised, Mum and Dad’s individual needs are met appropriately and there is lots of good humour too. We are always kept informed of changes in Mum and Dad's health and care. It is very reassuring to know that they are so well cared for.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for such a positive review. Any feedback is always appreciated and is shared with our amazing staff.


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Review from H J (Son of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm floored by how great everyone is. It's the best place for Mum, to be surrounded by the common sense, humour, and (now that her eyesight's failing) accents that she grew up with. Wonderful place and people.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for such a lovely review. Your Mum is an amazing lady who makes us all smile every day.


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Review from John A (Brother-in-law of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In memory of a great man, my utmost thanks to the dedicated, professional, personal care he received, a great man and what the great man deserved. Allowing him to pass with dignity. Thank you from the bottom of my heart, my sister drew great comfort from what was/is a very difficult time. Care homes
do get bad press, it's a difficult time and we don't always reflect properly, I am not going to single out any member of staff because all staff were brilliant. Finally, God bless you all.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

Thank you for your kind words. It was an honour and a pleasure, I only wish we had more time to get to know him better.


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Review from G W (Wife of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My husband went into the home for end-of-life care when I could no longer look after him at home. He deteriorated quickly and should have had a “good” death. Unfortunately due to the attitude of the home and the brick wall they built he did not have a good death and I so regret sending him there.

Reply from Kerry Critchlow, Home Manager at Bakewell Cottage Nursing Home

I'm surprised to hear such comments about the excellent team at Bakewell Cottage. It would seem that our recollection of events in regard to 'attitude' and apparent 'brick wall' differ. As a home we aspire to ensure that everyone has the right to a 'good' death and take pride in our ability to work with the professionals supporting us to ensure this happens.


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Review from S A R (Granddaughter of Resident) published on 21 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad needed to move from a residential home when he needed extra support and care following another stay in hospital. We looked around several homes in the area and we all decided that we wanted him to go to Bakewell Cottage. We have been really pleased with our decision.
Dad is well looked after
and has a lovely room which is always sparkling clean.
Although he can be quite a fussy eater and knows his own mind, the staff always provide food and drinks to tempt his appetite.
Dad has a good sense of humour and enjoys joking with the staff.
All the staff are always friendly and informative when any of us visits and we can visit at any time.

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Review from John S (Son of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, staff were lovely, caring, considerate and kept good morale. Daily programme good. Manager very professional and caring.

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Current Review Score: 9.7 (9.708)

Overview of Review Score

The Review Score of 9.7 (9.708) out of 10 for Bakewell Cottage Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Bakewell Cottage Nursing Home is calculated as follows: ( (173 Excellents x 5) + (21 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 209 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bakewell Cottage Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Bakewell Cottage Nursing Home

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Frequently Asked Questions about Bakewell Cottage Nursing Home

What types of Care is Bakewell Cottage Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bakewell Cottage Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bakewell Cottage Nursing Home have?

There are 34 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Bakewell Cottage Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bakewell Cottage Nursing Home to the centre of Bakewell?

0.1 mile(s) as the crow flies, distance by road may be significantly further.