Bakewell Cottage Nursing Home

Butts Road, Bakewell DE45 1EB
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9.7 31 Reviews
  • Bakewell Cottage Nursing Home, Bakewell
Bakewell Cottage Nursing Home is located in the centre of Bakewell in the Derbyshire countryside. The home provides residents with a peaceful and tranquil environment where they can relax in the homes comfortable surroundings and socialise with family and friends.

Residents are provided with personal care that is unique to their requirements, ensuring their well-being and encouraging independence and hobbies and interests are encouraged will the home's facilities encourage residents to continue to live active and engaging lifestyles.

Staff at Bakewell Cottage aim to make sure that each transition is as smooth as possible, offering social, emotional and practical support to all residents.

The home features nurse-call systems in all rooms to ensure resident safety and well-being, while a local GP visits the home regularly, as well as chiropodists, opticians and dentists.

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Care Provided by Bakewell Cottage Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Bakewell Cottage Care Home Ltd
  • Person in charge
  • Kerry Critchlow (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Bakewell Cottage Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,540
    • Self-Funded Residential Dementia Care from £1,540
    • Self-Funded Nursing Care from £1,540
    • Self-Funded Nursing Dementia Care from £1,540
  • (these prices are only a guideline, please contact Bakewell Cottage Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors at but do ask that you avoid meal times 12-1 pm and 4:30-5:30 pm


  • Parking

  • Parking available on site


Bakewell Cottage Nursing Home Reviews (31)

Total of 31, showing 21-31
9.7

Bakewell Cottage Nursing Home has a Review Score of 9.7 (9.708) out of 10, based on 18 reviews in the last 2 years. Over all time Bakewell Cottage Nursing Home has 31 reviews.

Overall Experience

  • 26
  • 4
  • 0
  • 0
  • 1

Date Published

31
3
17
18
13

Review from Maria H (Daughter of Resident) published on 20 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bakewell Cottage took my mum in and transformed her care 360 degrees, her previous home had been awful and we had no confidence in the system at all. The staff and matron were so caring they made mums last days very comfortable, she was clean and warm and well fed. As her family, my sisters and I were
welcomed each time we visited and provided with refreshment. The home itself was clean and bright and the other residents seemed very happy and we enjoyed chatting with them. We can not fault the care and support given to us and our mum, thank you so much.

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Review from David H (Son of Resident) published on 1 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 91-year-old father suffered a broken neck in February meaning that, once released from hospital, he would require a residential home offering not only a comfortable and safe living environment but also specialist nursing care. Bakewell Cottage Nursing Home met all our requirements, well beyond our
level of expectation.

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Review from Christopher W (Son of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in Bakewell Cottage for 3 years until her death on 14th July 2017.
The care she received was excellent.
The staff and the manager treated mum with compassion, respect and sympathy at all times.
The standard of cleanliness in the home and the food were excellent.
Mum's room
was bright and airy and until her health began to fade she enjoyed living in the home and joined in some of the activities.
I cannot fault the care my mother received.

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Review from Elaine R (Daughter of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Bakewell Cottage enough. The extremely clean, comfortable and beautiful home and it's amazing staff cared not only for my father but also for my sister and myself when we visited. Putting a loved one into care is a very distressing thing to do but every time I left dad after a visit
I smiled all the way home knowing he was safe and happy in their hands. In his final days, the nursing care was exceptional. The compassion and treatment he received was beyond belief. He passed calmly away with great dignity, a massive thank you to all the staff, my last memories of dad are good ones thanks to you.

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Review from Victoria H (Niece of Resident) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home provided sensitive and excellent care in the last 18 months of my relative's life and ensured that even though the circumstances were difficult, he had the best quality of life possible. They enabled the family to be involved and treated us all with respect and compassion. Thank you.

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Review from J C (Sister of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Bakewell Cottage Nursing Home until he passed away earlier this week. I can find no bad criticism of anything during his stay. The atmosphere was always welcoming. He had an attractive comfortable room and was cheerfully attended by the staff at all times. They gave him a birthday
party on two occasions. The manager was perfect, always placid and ready with a cup of coffee and caring to the patients. The only problem was that of parking.

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Review from Sally-Ann B (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In August 2015 I attended five nursing homes for my mother as she was very unwell and needed 24/7 care. I was shocked by some I visited. Two homes when I visited were excellent and I had a feel the homes were suitable for the needs of my mother, the home at Bakewell Cottage is very good on all counts
and they support me by taking the worry of my mother's care into their daily work.

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Review from Roger G (Son of Resident) published on 20 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had excellent care from all the staff. Staff very compassionate on his death. Felt like we were going to his home. Always clean and tidy. We were always greeted in a friendly way and nothing was too much trouble.

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Review from L M (Daughter of Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent more than three years here after he became unable to look after himself as a result of dementia. He remained content, well cared for and safe.
He passed away at the end of this period. The care home handled his death with compassion and the staff made every effort to support the family
at this difficult time.

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Review from Suzannah D (Daughter of Resident) published on 24 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident of Bakewell Cottage in August 2016. He had suffered a stroke in May. The manager and all the team at Bakewell Cottage Nursing Home made him most welcome and treated him with real care and the dignity he so deserved.
The staff have all been so attentive especially during
my father final days before he passed away. Nothing was too much trouble for the whole team of nurses and carers even with regards to the counselling of the family which really helped.
My sincere gratitude goes to Bakewell Cottage what more can I say!

Reply from Maria Marsden, Home Manager at Bakewell Cottage Nursing Home

Thank you for the lovely review. All the team have excellent values and although we don't do this job to be thanked we genuinely care about our residents and their families it's really nice to be appreciated.


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Review from H B (Daughter of Resident) published on 7 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Until her recent death, my mother was a resident at Bakewell Cottage Nursing Home. Whilst not too obviously delighted to be living in a home she found living there easy, comfortable and was on the whole happy there. My brothers and I felt that she was in safe hands with professional and caring staff,
she particularly enjoyed being teased and laughing and joking with some of her favourite members of staff. A big thank you to them. When the end came, the manager and her organisational flair made everything so much easier for us.

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Current Review Score: 9.7 (9.708)

Overview of Review Score

The Review Score of 9.7 (9.708) out of 10 for Bakewell Cottage Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Bakewell Cottage Nursing Home is calculated as follows: ( (173 Excellents x 5) + (21 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 209 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bakewell Cottage Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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