Blackwell Care Home provides nursing and residential care for up to 49 residents above the age of 65 years.
The home is bright and spacious, and each of the single occupancy rooms offer en suite facilities. There is also two rooms designed for married couples to reside together.
Residents can benefit from a range of facilities at Blackwell Care Home, including phone and television points in each room, a kitchenette for resident use, and a lovely garden to relax and enjoy in the warmer weather.
Located in Alfreton, the home is easily accessible for the families and loved ones of residents, and gives residents plenty of opportunity to get out and about where possible, either by using public transport or the home's mini bus service.
The team of friendly and dedicated care professionals will develop bespoke care plans for each resident, ensuring that care provision is always person-centred and allowing residents to live safely and happily, with as much independence as possible.
Blackwell Care Home has a Review Score of 8.8 (8.848) out of 10, based on 8 reviews in the last 2 years. Over all time Blackwell Care Home has 13 reviews.
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Review from G H (Daughter of Resident) published on 12 December 2024
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Overall ExperienceOverall Experience4.0 out of 5
My family member has been in Blackwell Care Home for nearly three years now and I have always found the home and its staff to be warm, inviting and informative.
Over the past year, there were a number of changes within the home which proved to be an unsettling time however with a visionary team who
continues to put the care and well-being of the residents at the heart of everything, I believe noticeable improvements are now evident. In my opinion, the staff work well as a team and are kind and courteous to residents and their visitors. There has been additional clinical support added to the nursing team and other changes within the home, such as the cinema room has proved a success with a number of the residents. Relatives' meetings are held where information regarding the home and its future plans are provided. Concerns and suggestions are also listened to and discussed.
Reply from Daniel Scott-Elder, Operations Director at Blackwell Care Home
Thank you for your lovely review. We are so pleased that you can see the positive changes that have been made over the past few months. The cinema room is becoming a popular room for our residents. Thank you again for taking time to review our home.
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Review from Caroline A (Daughter of Resident) published on 7 November 2024
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Overall ExperienceOverall Experience4.0 out of 5
My mum is very well cared for. The carers are amazing with her. The carers are always smiling, so caring and polite. They can't do enough for our family. Anything I ask for I get done as quickly as possible. If I have a problem I go to see the nurses or the management, I don't hesitate to speak up.
Myself and my dad are so happy Mum is in safe hands. I just want to thank the carers so much, they work so hard and it's a hard job. They need to be recognised more in the pay scales.
Reply from Daniel Scott-Elder, Operations Director at Blackwell Care Home
Thank you so much for leaving such a lovely review Caroline. It is our pleasure to look after your mum. Your kind words are appreciated.
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Review from Colin B (Son of Resident) published on 23 May 2024
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Overall ExperienceOverall Experience4.0 out of 5
Although my mother has only been a resident for a short period, she has settled in very well and the care she is receiving is excellent. The staff throughout the entire care home, regardless of their individual positions, are extremely welcoming and caring. This has obviously been very appreciated by
my mother, myself and our wider family. We viewed several care homes before visiting Blackwell Care Home and I am pleased to say that after looking around this home and meeting the people, we looked no further.
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Review from Ian W (Brother of Resident) published on 24 October 2023
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Overall ExperienceOverall Experience5.0 out of 5
My sister was moved into Blackwell Care Home early this year and on my first visit I could tell on entering the building that it was nothing like any of the care home I had experienced before. The atmosphere in all areas was fresh, bright and airy. The staff are friendly and eager to help when required.
Particularly impressive are the efforts made by the handicraft personnel who keep residents occupied and entertained throughout each day. I am happy that the management and staff are taking good care of my sister and sure they will continue to do so.
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Review from Gilly S (Daughter of Resident) published on 5 October 2023
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Overall ExperienceOverall Experience5.0 out of 5
Blackwell Care Home have nursed my mum incredibly well, which is why, despite many health issues, she is still with us at 95. The home is beautifully clean, absolutely no smell at all, staff are all friendly and approachable and as I'm a frequent visitor, have got to know them well. Mum has her hair
done every week at their little salon and is always dressed nicely. Activities are on Monday to Friday, including foot spas and nail polishing. Food is also cooked fresh and there is lots of choice. I could not have picked a better home.
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Review from Deborah H (Daughter of Resident) published on 19 September 2023
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Overall ExperienceOverall Experience4.0 out of 5
Welcoming staff who are always happy to discuss any issues, even when under pressure and extremely busy.
The team have made us feel like an important part of the care home.
Team and management are open to ideas and feedback.
Oral hygiene for residents is one area where improvements could be made
as it would appear (from my observations) this is not routinely carried out.
A special shout-out should be given to the staff who keep both the home and the clothes of the residents very clean.
Reply from Jacqueline Hamilton, Operations Manager at Blackwell Care Home
Dear Deborah, thank you for taking the time to give your review, compliments and for raising a concern regarding mouthcare.
I am sorry you had to raise this concern, I wish to assure you that we take all concerns very seriously and to that point, I have now put in place an additional formal daily management monitoring of oral care across the home. It is also itemised as a rolling daily agenda item at our flash meetings each morning, to ensure we maintain high standards of mouthcare at all times.
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Review from Paula G (Daughter of Resident) published on 30 August 2023
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Overall ExperienceOverall Experience4.0 out of 5
After having a relative's meetings at the care home my dad is in, a lot of things were discussed and hopefully will be resolved, including newsletters (regularly), letting us know where and how much is in the pot after events that have happened.
Reply from jacqueline hamilton, Operations Manager at Blackwell Care Home
Dear Paula,
Thank you for your review, we at Blackwell Care Home are working hard at providing quality care to all our residents by working in partnership with our relatives, we value all feedback.
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Review from James G (Husband of Resident) published on 22 August 2023
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Overall ExperienceOverall Experience4.0 out of 5
My wife has found the Care Home to be satisfactory in so much as all her needs are catered for. There is a very friendly and pleasant atmosphere which helps to make an unfortunate situation more acceptable. The staff are very approachable which makes it very easy to rectify any problem that may arise.
Overall a very caring nursing home.
Reply from jacqueline hamilton, Operations Manager at Blackwell Care Home
Dear James,
Thank you for your kind words regarding the care your loved one receives at Blackwell Care Home.
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Review from Dianne W (Daughter of Resident) published on 15 November 2022
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Overall ExperienceOverall Experience5.0 out of 5
My mum was in the care home for six years, and the care was excellent. The staff really cared for my mum, and the love and support in her final weeks were amazing; so grateful to the staff. I would highly recomend this home.
Reply from Deepak Kannan, Regional Operations Manager at Blackwell Care Home
Thank you for your lovely review and praise for our dedicated staffing team.
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Review from Jill W (Daughter of Resident) published on 10 June 2022
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Overall ExperienceOverall Experience5.0 out of 5
This is a lovely care home. Lovely en suite rooms, wonderful staff, excellent food. Mum’s been here going on ten months now and it’s like home from home for her. She has her privacy but can socialise when she wants to. You couldn’t ask for better care!
Reply from Deepak Kannan, Regional Operations Manager at Blackwell Care Home
Thank you for your fantastic review, appreciating our team and the service we provide.
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Review from N G (Son of Resident) published on 8 April 2022
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Overall ExperienceOverall Experience5.0 out of 5
My mum has been at Blackwell for a year now. I have huge respect for all the staff there.
Thank you.
Reply from Deepak Kannan, Regional Operations Manager at Blackwell Care Home
Thank you for your review appreciating our staffing team. We will continue to do our best.
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Review from P S (Daughter of Resident) published on 8 April 2022
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Overall ExperienceOverall Experience4.0 out of 5
I'm truly grateful for the way the management made it possible for my parents to be together in a shared room in my step-father's final weeks. The staff are extremely respectful and caring at all times. The nursing staff made my step-father's passing pain-free and dignified. I was allowed to be with
him for his final hours even with covid restrictions. I would like to thank them all. A great care home.
Reply from Deepak Kannan, Regional Operations Manager at Blackwell Care Home
Thank you for your kind words and our staff are indeed committed to delivering the best possible end-of-life care.
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Review from Amanda S (Daughter of Resident) published on 11 July 2019
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Overall ExperienceOverall Experience5.0 out of 5
Our mum was moved from hospital into the care of this home, we are delighted our mother is happy and so well cared for in this lovely home which has a very warm and friendly atmosphere, all staff are kind, knowledgeable, approachable and do the most amazing work. It has made an incredibly hard phase
of our family life a little sweeter. 7 months on, we still feel our mum has all her needs cared for and as a family, we also feel supported. Thank you Team, it’s clear each and every one of you genuinely cares and has a huge heart of gold.
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Current Review Score: 8.8 (8.848)
Overview of Review Score
The Review Score of 8.8 (8.848) out of 10 for Blackwell Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.232 for Blackwell Care Home is calculated as follows:
(
(30 Excellents x 5)
+
(58 Goods x 4)
+
(6 Satisfactorys x 3)
+
(1 Poors x 2)
)
÷ 95 Ratings = 4.232
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.616 Points relating to the number of positive Reviews for Blackwell Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
+
0.125
+
0.125
+
0.1
+
0.1
+
0.1
= 3.8
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 49 registered maximum number of service users is 9.8. 8 Positive Reviews ÷ 9.8 = 0.816
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
Care Quality Commission (CQC) Rating
Date: 3 Dec 2024
Overall Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Frequently Asked Questions about Blackwell Care Home
What types of Care is Blackwell Care Home registered for?
Older Person Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
What additional types of Care does Blackwell Care Home provide?
Day Care, Physiotherapy & Own GP if required are other types of care provided.
How many Rooms does Blackwell Care Home have?
There are 49 Single Rooms.
What are the Facilities & Services at Blackwell Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Blackwell Care Home to the centre of Alfreton?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
