I am extremely impressed by the way staff care for the residents
C B (Son of Resident)
Dad's room is lovely and the views and tranquillity of the home are unsurpassed.
G R (Son of Resident)
Thank you all seems so little, but we are just so grateful for what you have done
Martyn B (Son-in-law of Resident)
Visitors welcome, no specific visiting time.
Free onsite parking available.
Cedar Court Dementia Care Home has a Review Score of 9.7 (9.749) out of 10, based on 9 reviews in the last 2 years. Over all time Cedar Court Dementia Care Home has 73 reviews.
Review from Helen E (Daughter of Resident) published on 27 December 2024
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Reply from Louise Jellibi, Registered Manager at Cedar Court Dementia Care Home
What a wonderful, heartfelt review. Thank you so much for your lovely words. It is a pleasure to see Mum improving and strengthening her skills.
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Review from Andrew I (Son of Resident) published on 28 November 2024
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Reply from Louise Jellibi, Registered Manager at Cedar Court Dementia Care Home
Thank you for this lovely review. It was a pleasure to care for your mum.
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Review from Lindsey C (Wife of Resident) published on 11 December 2023
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your kind review; we are very pleased that your husband has settled in and that you are happy with the service.
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Review from H M (Friend of Resident) published on 7 November 2023
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your lovely review of our home. We are glad you enjoyed your visit. We know our residents love a good sing-song, that will always bring a smile to their faces.
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Review from Rachel M (Daughter of Resident) published on 1 August 2023
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your lovely review of our care home. Dad is certainly cared about, he and yourselves have joined our Cedar family and we will all work together to enable your dad to be living his best life. I will share your review with the rest of the staff.
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Review from Elizabeth D (Daughter of Resident) published on 13 July 2023
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Reply from Tracie Scott, Acting Home Manager at Cedar Court Dementia Care Home
Thank you for your kind review of our care home. we are very happy that you are pleased with the care, surroundings and our home's pet furries.
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Review from E B (Daughter of Resident) published on 29 June 2023
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you so much for your kind review, I will ensure that the staff see this. Mum is so lovely, she is a huge part of the Cedar family. She is an absolute pleasure to care for.
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Review from Steven G (Son of Resident) published on 23 June 2023
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you, Steven, for your lovely review. I shall ensure the team read this. You guys are very much part of our Cedar family. Dad is always content and meets us all with a smile.
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Review from S D (Daughter of Resident) published on 19 April 2023
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Reply from Tracie Scott, Acting Home Manager at Cedar Court Dementia Care Home
Although a short time, it was a pleasure and a privilege to care for your mum. Thank you for your lovely review of our care home, I shall pass this on to the team.
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Review from Dane M (Grandson of Resident) published on 10 January 2023
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your lovely review of our care home. Your grandad was very much loved by each and every one of the team. We are glad that we were part of his journey. He was surrounded by lovely family and we feel privileged to have known you all.
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Review from Lisa E (Daughter of Resident) published on 23 November 2022
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your kind review, your mum has settled well here and she is very much loved. Staff persevere with her to include her in different things. She loves the food here, she eats well and then some more when you visit. Thank you for recommending us to prospective families. I will pass on your lovely words to the staff.
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Review from G M (Sister of Resident) published on 18 November 2022
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you so much for your kind words, your brother has settled in very well to the Cedar Court family. He enjoys talking to staff and residents and loves the outdoors. I will pass on to the staff your review.
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Review from Denise M (Daughter of Resident) published on 6 October 2022
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your kind review, Mum is an absolute pleasure to care for, she joins in with every activity and you are right she always looks happy.
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Review from S H (Son-in-law of Resident) published on 6 October 2022
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Reply from Tracie Scott, Acting Home Manager at Cedar Court Dementia Care Home
Thank you for your kind words, we do appreciate every review that is written. Your father-in-law has a special place in our Cedar family and he loves getting involved with our activities, especially the singing.
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Review from Lynn H (Sister of Resident) published on 28 September 2022
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Reply from Tracie Scott, Acting Home Manager at Cedar Court Dementia Care Home
Thank you for your lovely review, I will be sure to pass this on to the staff. Your sister has settled in beautifully, she enjoys a natter and likes to get involved in the various activities. We are really pleased that you feel happier with the care that she is receiving.
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Review from Trevor D (Son of Resident) published on 15 August 2022
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your very kind review. We loved looking after your mum and you were all part of our Cedar family. We miss her so much.
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Review from G P (Husband of Resident) published on 3 August 2022
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your lovely words, we love looking after your wife and enjoy visits from your family. Your wife has settled extremely well into the home, and she brings a smile to us all with her very caring nature.
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Review from David R (Son-in-law of Resident) published on 3 August 2022
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your kind review. We are very pleased that you feel our home is "homely" that is exactly what we want our residents to feel. I will pass this on to the rest of the team so they can know what we are achieving.
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Review from Anthony E (Son-in-law of Resident) published on 26 July 2022
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your lovely review of Cedar Court. I love that your mother-in-law thinks she's in a hotel, perhaps she's on her holiday. She is a pleasure to care for. We are so glad that you are happy with the care.
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Review from Helen B (Niece of Resident) published on 21 July 2022
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Reply from Tracie Scott, Home Manager at Cedar Court Dementia Care Home
Thank you for your lovely review. Your uncle is an absolute pleasure to look after. He has a fantastic sense of humour that still shines through. He is a dear part of our Cedar family.
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The Review Score of 9.7 (9.749) out of 10 for Cedar Court Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.849 for Cedar Court Dementia Care Home is calculated as follows: ( (90 Excellents x 5) + (16 Goods x 4) ) ÷ 106 Ratings = 4.849
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Cedar Court Dementia Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jan 2025
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