I am extremely impressed by the way staff care for the residents
C B (Son of Resident)
Dad's room is lovely and the views and tranquillity of the home are unsurpassed.
G R (Son of Resident)
Thank you all seems so little, but we are just so grateful for what you have done
Martyn B (Son-in-law of Resident)
Visitors welcome, no specific visiting time.
Free onsite parking available.
Cedar Court Dementia Care Home has a Review Score of 9.7 (9.749) out of 10, based on 9 reviews in the last 2 years. Over all time Cedar Court Dementia Care Home has 73 reviews.
Review from Carol B (Daughter of Resident) published on 27 October 2021
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Reply from Tracie Scott, Acting Home Manager at Cedar Court Dementia Care Home
Thank you for your lovely review of our care home and staff. It was a pleasure to care for your mum, all be it such a short time. I will pass on your kindness to the team. # The Cedar Court Family send our love to your family at this time.
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Review from Ian M (Son of Resident) published on 22 October 2021
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Reply from Tracie Scott, Acting Home Manager at Cedar Court Dementia Care Home
Thank you so much for your lovely review, your dad is a pleasure to take care of. I will pass on your kind words to the rest of the staff.
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Review from Tonni C (Daughter of Resident) published on 9 September 2021
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Reply from Tracie Scott, Acting Home Manager at Cedar Court Dementia Care Home
Thank you for your lovely words about our home and our staff. We have loved looking after your mum and hope that if she requires respite again in the future we can look after her again. I will pass on your kind words to the staff.
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Review from Christine M (Daughter-in-law of Resident) published on 19 August 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you so much for your lovely review, I shall pass this on to the team. We're thrilled that your father is so happy here, and that you're contented with his care.
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Review from Sharon N (Daughter of Resident) published on 6 August 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you for this fantastic review of our home, its staff and services. I am so pleased to hear that your dad has settled so well, we love having him here. I shall pass this review on to our staff so that they can feel as proud as I do.
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Review from G R (Son of Resident) published on 12 July 2021
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Reply from Tracie Scott, Acting Home Manager at Cedar Court Dementia Care Home
Thank you so much for your review and kind words, this will be passed on to the team, we love looking after your dad - he is delightful.
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Review from Anne M (Wife of Resident) published on 8 July 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
This is such a touching review, I saw the pictures of the gentlemen enjoying the football and it was so heart-warming to see them having a good time. Thank you for your review and always let us know if there is anything else we can do.
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Review from Martyn B (Son-in-law of Resident) published on 8 July 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you for your fantastic review of our home, we really appreciate you taking the time to do this, I will make sure your kind words are passed onto the staff.
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Review from Philip A (Resident) published on 30 June 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you for your review about the home, we are very happy that you enjoy living here and we love having you here.
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Review from Susan E (Wife of Resident) published on 30 June 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you for your review of our home, we really appreciate you taking the time to do so, and are so pleased you are happy with the service provided.
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Review from Andy G (Son of Resident) published on 30 June 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you for taking the time to write such a kind and in depth review of the tender loving care provided at our home.
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Review from D P (Daughter of Resident) published on 29 June 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you for your review, I will pass on your kind comments to our staff at the home.
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Review from Emma M (Daughter of Resident) published on 29 June 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you for your review of our home, we really appreciate you taking the time to do this and are so happy that you have found everyone to be supportive to you aswell as your dad.
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Review from Karen S (Relative of Resident) published on 28 June 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you for your review, the care and nursing team have all worked incredibly hard, especially during the pandemic, and it's so nice to hear that it is appreciated. I saw the pictures of the afternoon tea on the lawn, and it looked fantastic, I'm glad you all enjoyed it.
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Review from Maureen A (Niece of Resident) published on 28 June 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you very much for taking the time to write a review of our lovely care home, we are truly blessed with our location in the heart of Bretby Park and our amazing staff work very hard to provide the best of care for your loved one.
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Review from Robert W (Son of Resident) published on 30 March 2021
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Reply from Vicki Weller, Managing Director at Cedar Court Dementia Care Home
Thank you for your 5-star review of our home, I will ensure your comments are passed onto the staff, many thanks.
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Review from Lisa B (Daughter of Resident) published on 12 October 2020
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Reply from Jemma Mellon, Home Manager at Cedar Court Dementia Care Home
Thank you for your kind review about our home. We are so very happy that your dad has settled in so well, it is a privilege to look after him.
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Review from A K (Wife of Resident) published on 24 September 2020
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Review from Keith S (Husband of Resident) published on 22 September 2020
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Review from Chris Y (Son of Resident) published on 27 August 2020
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The Review Score of 9.7 (9.749) out of 10 for Cedar Court Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.849 for Cedar Court Dementia Care Home is calculated as follows: ( (90 Excellents x 5) + (16 Goods x 4) ) ÷ 106 Ratings = 4.849
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Cedar Court Dementia Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jan 2025
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