I am extremely impressed by the way staff care for the residents
C B (Son of Resident)
Dad's room is lovely and the views and tranquillity of the home are unsurpassed.
G R (Son of Resident)
Thank you all seems so little, but we are just so grateful for what you have done
Martyn B (Son-in-law of Resident)
Visitors welcome, no specific visiting time.
Free onsite parking available.
Cedar Court Dementia Care Home has a Review Score of 9.7 (9.749) out of 10, based on 9 reviews in the last 2 years. Over all time Cedar Court Dementia Care Home has 73 reviews.
Review from E D (Granddaughter of Resident) published on 17 August 2020
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Reply from Jemma Mellon, Home Manager at Cedar Court Dementia Care Home
Thank you so much for your kind comments. We are all working very hard to keep people safe and it is so nice to know how much we are appreciated. Thank you.
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Review from Alison W (Daughter of Resident) published on 28 May 2020
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Reply from Jemma, Home Manager at Cedar Court Dementia Care Home
Thank you very much for your lovely comment and reviews, I'll pass this on to our fantastic team as I know they will very thankful to hear your wonderful comments that you have made.
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Review from C B (Son of Resident) published on 17 August 2018
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Review from George I (Husband of Resident) published on 3 May 2018
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Review from S W (Daughter of Resident) published on 23 March 2018
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Reply from Kathryn Hilton, Administrator at Cedar Court Dementia Care Home
Thank you for taking the time to review our service, please feel free to speak to the Home Manager regarding any concerns you have. Please be assured we use a robust dependency tool for calculating the staffing levels, and these are well over the staffing levels you would find in most nursing homes. All of our team work incredibly hard to provide the best care to the people that live at Cedar Court DCH.
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Review from Harry S (Husband of Resident) published on 21 March 2018
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Review from Christine O (Wife of Resident) published on 21 February 2018
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Review from Jane M (Daughter of Resident) published on 10 August 2016
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Review from Denise B (Daughter-in-law of Resident) published on 7 July 2016
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Reply from Joy Smalley, Manager at Cedar Court Dementia Care Home
Many thanks for the lovely review. We always try our best to facilitate different needs and welcome the feedback given.
Thank you for taking time to review our service.
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Review from Janice H (Daughter of Resident) published on 30 June 2016
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Review from Win May B (Daughter of Resident) published on 27 June 2016
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Review from Patricia N (Daughter of Resident) published on 24 June 2016
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Reply from Joy Smalley, Manager at Cedar Court Dementia Care Home
Many thanks for taking time out to review our service. We are very pleased that you feel so confident in us and we like to welcome families as a part of our team.
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Review from Theresa G (Daughter of Resident) published on 26 August 2015
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The Review Score of 9.7 (9.749) out of 10 for Cedar Court Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.849 for Cedar Court Dementia Care Home is calculated as follows: ( (90 Excellents x 5) + (16 Goods x 4) ) ÷ 106 Ratings = 4.849
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Cedar Court Dementia Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jan 2025
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