Brookview Nursing Home has a Review Score of 9.0 (9.014) out of 10, based on 13 reviews in the last 2 years. Over all time Brookview Nursing Home has 53 reviews.
Review from Michelle S (Daughter of Resident) published on 12 July 2018
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Overall Experience
5.0 out of 5
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Review from C M (Daughter of Resident) published on 12 July 2018
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Overall Experience
5.0 out of 5
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Review from E A (Friend of Resident) published on 29 June 2018
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Overall Experience
5.0 out of 5
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Review from P G (Daughter of Resident) published on 26 June 2018
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Overall Experience
4.0 out of 5
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Review from Maureen E (Daughter of Resident) published on 20 June 2018
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Overall Experience
5.0 out of 5
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Review from Laurie M (Daughter of Resident) published on 20 June 2018
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Overall Experience
5.0 out of 5
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Review from Joan C (Wife of Resident) published on 19 June 2018
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Overall Experience
4.0 out of 5
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Review from Elaine S (Daughter of Resident) published on 18 June 2018
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Overall Experience
5.0 out of 5
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Review from Sue H (Daughter of Resident) published on 15 June 2018
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Overall Experience
5.0 out of 5
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Review from I D (Niece of Resident) published on 14 May 2018
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Overall Experience
5.0 out of 5
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Review from Jenny C (Daughter of Resident) published on 14 May 2018
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Overall Experience
5.0 out of 5
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Review from Samantha G (Daughter of Resident) published on 9 May 2018
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Overall Experience
5.0 out of 5
Communication between the home and myself
Recently newly decorated, Brookview feels homely and a lot of effort has been put into furnishings and comfort, activities are arranged as well as regular entertainment afternoons.
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Review from Roger B (Son of Resident) published on 3 May 2018
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Overall Experience
5.0 out of 5
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The Review Score of 9.0 (9.014) out of 10 for Brookview Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.097 for Brookview Nursing Home is calculated as follows: ( (82 Excellents x 5) + (41 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) + (16 Very Poors x 1) ) ÷ 154 Ratings = 4.097
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.917 Points relating to the number of positive Reviews for Brookview Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Dec 2023
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Job Title: Registered Home Manager
Joined: 2016
Lindsay has been a qualified nurse since 1991 and has spent most of her nursing career caring for the elderly population. She trained at Rotherham District General Hospital prior to commencing her career in the private Elderly Care Home Sector.
She is qualified in Risk Management, NVQ Level 5 Diploma in Health & Social Care and maintains her Nursing PIN Number through regular training and updating of her practice.
Lindsay has held a number of roles within the private sector over the last 25 years ranging from Qualified Nurse through to Managing Director, however, as her passion remains in the close care of the elderly, she stepped back from senior management in order to run Brookview.
Job Title: Deputy Home Manager
Joined: 2007
Kate qualified as a Nurse in 1988 in Poland and initially worked in a Military Hospital specialising in Neuroscience and Neurosurgery. She moved to the UK in 2005 and commenced her employment with Brookview in May 2007.
Kate plays a significant role in the Management of Brookview alongside Lindsay and with her wealth of nursing knowledge, we know we can offer the most up to date and safe nursing care in the area.
Kate has continued to update her skills and practice by becoming a recognised Dysphasic Specialist, is our End of Life Champion, is highly skilled in Tissue Viability as well as currently studying for her NVQ Level 5 Diploma in Health & Social Care Management. She is an integral part of the management team here at Brookview and splits her working week between being on shift as the nurse and working alongside the manager improving our practice and reputation.
Job Title: Administrator
Joined: 2006
Hayley has worked at Brookview for the last 12 years as our Administrator and Receptionist, in that time she has witnessed many changes and improvements throughout the home.
Hayley is highly qualified in accounting and business administration and is solely responsible for our resident's monies and fee collection. She is an integral part of the management team and is probably the first person members of the public would come into contact with when visiting the home.
