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Free on-site parking.
Chatsworth Lodge Care Home has a Review Score of 9.4 (9.445) out of 10, based on 26 reviews in the last 2 years. Over all time Chatsworth Lodge Care Home has 68 reviews.
Review from M W (Friend of Resident) published on 4 March 2025
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Review from K S (Sister-in-law of Resident) published on 21 January 2025
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Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home
Thank you so much for your kind review. It's lovely to know that the hard work staff put in to create a welcoming, caring, and clean environment is acknowledged and appreciated.
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Review from Michele J (Daughter of Resident) published on 15 January 2025
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Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home
Thank you for leaving such a positive review. We work hard to ensure we deliver the care people deserve.
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Review from Stephen B (Son of Resident) published on 15 January 2025
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Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home
Thank you for your review. We take pride in delivering a great service to the people in our home.
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Review from Rachel P (Granddaughter of Resident) published on 15 January 2025
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Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home
Thank you for your kind words. It's a pleasure and a privilege to be able to do what we do for people in our care.
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Review from Colin S (Son of Resident) published on 13 January 2025
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Reply from Zenka shires, Home Manager at Chatsworth Lodge Care Home
This is such a lovely review to receive. Thank you so much for your kind words. Our staff do work very hard to deliver the care and support that our people need and deserve. It's lovely to know that our hard work is acknowledged and appreciated.
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Review from Peter M (Brother of Resident) published on 16 December 2024
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Review from C B (Daughter of Resident) published on 28 November 2024
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Review from L P (Daughter of Resident) published on 3 September 2024
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Review from V C (Daughter of Resident) published on 13 August 2024
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Review from J B (Partner of Resident) published on 18 July 2024
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Review from A M (Daughter of Resident) published on 16 July 2024
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Review from S S (Stepson of Resident) published on 15 May 2024
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Review from D S (Daughter of Resident) published on 1 May 2024
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Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home
On behalf of the whole team at Chatsworth, thank you so much for your kind words and for taking the time to leave us a review. Your feedback is important to us. Best Wishes.
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Review from J R (Grandson of Resident) published on 1 May 2024
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Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home
Thank you for your wonderful comments, and for taking the time to leave us a review. Your feedback is really important to the whole team here at Chatsworth. Best Wishes.
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Review from J R (Daughter of Resident) published on 1 May 2024
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Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home
Thank you so much for taking the time to leave us a review, and for your lovely comments - your feedback is really important to the team here at Chatsworth. Best Wishes.
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Review from Joseph F (Son of Resident) published on 11 April 2024
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Review from Paul M (Son of Resident) published on 11 April 2024
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Review from B W (Respite Resident) assisted by family/friend published on 10 April 2024
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Review from L W (Niece of Resident) published on 1 December 2023
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The Review Score of 9.4 (9.445) out of 10 for Chatsworth Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.445 for Chatsworth Lodge Care Home is calculated as follows: ( (185 Excellents x 5) + (98 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 310 Ratings = 4.445
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Chatsworth Lodge Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Apr 2019
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Job Title: Home Manager
Joined: 1995
Hello! My name is Zenka Shires, and I'm the Home Manager at Chatsworth Lodge Care Home in Chesterfield.
I've worked in care for over 25 years, and have the experience of working my way up from being a Care Assistant, to Senior Care Assistant, and through to the Management levels since joining Chatsworth Lodge in 1995.
Chatsworth Lodge holds a special place in my heart, and our friendly team are here to make your loved ones feel comfortable, safe and happy. Come by and say hi anytime!