Chatsworth Lodge Care Home

Chatsworth Road, Chesterfield S40 3BQ
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9.4 68 Reviews
  • Chatsworth Lodge Care Home, Chesterfield
Chatsworth Lodge Care Home in Chesterfield offers residential care, dementia residential care and short-term respite care.

The modern, homely and bright care home boasts 39 bedrooms, spacious communal living rooms and a well-maintained garden for residents to enjoy. Chatsworth Lodge offers great access to local amenities in Chesterfield and has connections with local businesses and charities, including British Legion and schools, so residents always have something fun to do.

Rated 'Good' by CQC (July 2023), the team offer residential care for people who live with dementia, plus short-term respite stays. Respite care enables home carers to have a break and also gives you the chance to experience the community for yourself. If you're on the fence, why not book a respite break at Chatsworth Lodge and see if it suits you?

Care Provided by Chatsworth Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Zenka Shires (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Chatsworth Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
  • (these prices are only a guideline, please contact Chatsworth Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Wheelchair Access
  • Visiting
  • Visitors welcome anytime.


  • Parking
  • Free on-site parking.


Chatsworth Lodge Care Home Reviews (68)

Total of 68, showing 1-20
9.4

Chatsworth Lodge Care Home has a Review Score of 9.4 (9.445) out of 10, based on 26 reviews in the last 2 years. Over all time Chatsworth Lodge Care Home has 68 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

There is always a warm and friendly welcome when I visit a friend at this home. Residents can stay in their rooms if they wish or be with others in the sitting room or conservatory which overlooks the garden. There is a good mix of activities for those who wish to join in. Management and staff do their
very best for everyone. Carers are always busy looking after someone. So the only negative is that my friend sometimes has to wait for them to answer her requests for the toilet when she needs it.
All in all a lovely atmosphere at this home.

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Overall Experience  Overall Experience 5.0 out of 5

Always a nice welcome from staff, residents are cared for and given attention. Communal areas are not over crowded. Residents are allowed to sit where they like. There are no lingering smells and residents are clean.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you so much for your kind review. It's lovely to know that the hard work staff put in to create a welcoming, caring, and clean environment is acknowledged and appreciated.


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Overall Experience  Overall Experience 4.0 out of 5

Mum only moved into the home on 16th December 2024. She seems to have settled well. The room is spacious and clean (bedroom). Staff have been helpful and welcoming. The care home is clean, tastefully decorated and a welcoming environment.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you for leaving such a positive review. We work hard to ensure we deliver the care people deserve.


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Overall Experience  Overall Experience 4.0 out of 5

Dad is cared for very well by Chatsworth Lodge Care Home. The manager is a very good manager and getting the staff organised.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you for your review. We take pride in delivering a great service to the people in our home.


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Overall Experience  Overall Experience 4.0 out of 5

All the staff have been really welcoming, friendly and helpful. I can tell they genuinely care about the residents. Nanna seems really happy here and it puts all our minds at ease.

Reply from Zenka shires, Home manager at Chatsworth Lodge Care Home

Thank you for your kind words. It's a pleasure and a privilege to be able to do what we do for people in our care.


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Overall Experience  Overall Experience 5.0 out of 5

The care and attention is excellent. The staff are friendly and approachable, nothing is too much trouble. The food is excellent and always a choice. Residents are treated with dignity. There is always a range of activities where residents can be involved as much as they want. We have no worries about
the care my mother receives.

Reply from Zenka shires, Home Manager at Chatsworth Lodge Care Home

This is such a lovely review to receive. Thank you so much for your kind words. Our staff do work very hard to deliver the care and support that our people need and deserve. It's lovely to know that our hard work is acknowledged and appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident of Chatsworth Lodge Care Home for two years. Throughout that time, she was treated with care, dignity and respect. Although her initial reaction to going into a care home was one of the great reluctance, she was made to feel welcome, safe and secure. She often said she loved
being there and the entire family are grateful for the dedicated care she received in her time in the home, many thanks.

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Overall Experience  Overall Experience 1.0 out of 5

Neglected my dad after being in respite, my dad was not showered or bathed for a month. My dad had a water infection the first week and was treated twice but not administered antibiotics correctly and completely. I had to alert the managers three times about my dad's urine being dark. They ignored my
concerns and made excuses to why they couldn't get a water sample I got the sample twice myself. With delays in his care needs and basic fluids my dad came home and had emergency care ambulance for dehydration and check for sepsis. My dads dementia has deteriorated and delirium has been ongoing since. Stay was from September 17th until 7th November. Paracetamol wasn't given when clearly unwell. GP prescribed it, they wouldn't give it because dad's temperature had come down after I gave him my paracetamol, and the same day the GP prescribed them. They just didn't seem concerned at all. Poor medication administration and lack of consistency with care. Food poor, no fruit, small portions.

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Overall Experience  Overall Experience 4.0 out of 5

This was Mum's first experience of respite care which was on the whole pretty good. The care home manager was brilliant in welcoming Mum and was always willing to answer any questions. The staff were mostly friendly, my only issue was it sometimes took a while to take Mum to the toilet when she needed
it but I understand that there were lots of other residents to look after too. Overall a good experience.

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Overall Experience  Overall Experience 5.0 out of 5

First impressions count and from when I first viewed the home I was not disappointed. It's always been my Mum's worst nightmare to go into a home but she's brighter, no longer lonely, joins in or watches activities, and has even been taken out to the local supermarket shopping. The rooms are bright,
the lounge is arranged with groups of seating areas (not in one big circle) and the conservatory and garden are a bonus. The best compliment is to all the staff simply amazing. Nothing is too much trouble - definitely the home's best asset.

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Overall Experience  Overall Experience 5.0 out of 5

My partner had respite care in Chatsworth Lodge. I was impressed with all the staff. They had the residents care all the time which is brilliant. He enjoyed all the activities which were well organised. He loved the food and snacks. He said he felt at home and he settled down well.
A big thank you.

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Overall Experience  Overall Experience 4.0 out of 5

The care home is managed with a professional and good approach supported by a care team of dedicated carers with a variety of responsibilities - from cleaning, cooking, medical, and general daily tasks.
These are all undertaken with a focus on my Mum's dignity and overall care, with an additional sense
of humour, respect, and genuine care for her best interests.
I feel confident that the staff cares for Mum with 100% commitment and that she is settled and well looked after despite her dementia deterioration.

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Overall Experience  Overall Experience 5.0 out of 5

This place treats all residents with care and compassion and the staff go out of their way to look after all the residents.
All the staff have boundless energy to care for all.
The food in this place is good. Makes sure all have a very good experience.

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Overall Experience  Overall Experience 5.0 out of 5

The care my Mum received has been excellent. I appreciate the fact that all the staff treat her with respect and love and they always have her best interests at heart.
Overall a lovely, friendly, and caring home.
Thank you to everyone.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

On behalf of the whole team at Chatsworth, thank you so much for your kind words and for taking the time to leave us a review. Your feedback is important to us. Best Wishes.


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Overall Experience  Overall Experience 5.0 out of 5

This care home is leaps and bounds better than the others I have seen in this area. The lounge/dining area downstairs allows for light space, and sophistication, as well as a less denial domestic setting for Chatsworth's residents, and the food seems wonderful too. The carers have all been very personable,
with a much better bedside manner than some carers at other homes. The dedication to maintaining a consistent and considerate care plan for my family member has also been very reassuring, as they have been vastly inferior in other homes. Overall, fantastic.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for your wonderful comments, and for taking the time to leave us a review. Your feedback is really important to the whole team here at Chatsworth. Best Wishes.


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Overall Experience  Overall Experience 5.0 out of 5

I fought to get my Dad moved from a care home that was not what it should be, to Chatsworth Lodge Care Home after visiting Chatsworth Lodge. Since my Father moved in I can see a huge improvement in his well-being and the care he is being given is absolutely wonderful. The management has excellent experience
and professionalism in care, we have been involved with Dad's care plan; the carers have excellent training and it is person-centered. The building and facilities are welcoming and a home from home. I am so grateful that Dad is at Chatsworth Lodge.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you so much for taking the time to leave us a review, and for your lovely comments - your feedback is really important to the team here at Chatsworth. Best Wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been in the home she seems much happier in herself and is well looked after by all the staff who treat her with the utmost dignity and care.
She settled in quickly and the staff are very good to her.
Chatsworth Lodge is outstanding in the care they give. A big thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Polite, clean and helpful.

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Overall Experience  Overall Experience 4.0 out of 5

My stay has been enjoyable.

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Overall Experience  Overall Experience 5.0 out of 5

I do not live local so I am very grateful to the staff keeping me up to date with my aunt's failing health. Despite the devastating recent floods on the lower floor of the home where my aunt's bedroom was, they kindly kept me up to date with the emergency evacuation and her health. She was moved to
a bedroom on the ground floor by moving the existing resident to a sister home. My aunt was too ill to move to another home. I can't fault the staff or home in any way.

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Current Review Score: 9.4 (9.445)

Overview of Review Score

The Review Score of 9.4 (9.445) out of 10 for Chatsworth Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.445 for Chatsworth Lodge Care Home is calculated as follows: ( (185 Excellents x 5) + (98 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 310 Ratings = 4.445

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chatsworth Lodge Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Zenka

Zenka Shires

Job Title: Home Manager

Joined: 1995

Hello! My name is Zenka Shires, and I'm the Home Manager at Chatsworth Lodge Care Home in Chesterfield.


I've worked in care for over 25 years, and have the experience of working my way up from being a Care Assistant, to Senior Care Assistant, and through to the Management levels since joining Chatsworth Lodge in 1995.


Chatsworth Lodge holds a special place in my heart, and our friendly team are here to make your loved ones feel comfortable, safe and happy. Come by and say hi anytime!


Frequently Asked Questions about Chatsworth Lodge Care Home

What types of Care is Chatsworth Lodge Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chatsworth Lodge Care Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Chatsworth Lodge Care Home have?

There are 38 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Chatsworth Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chatsworth Lodge Care Home to the centre of Chesterfield?

1.1 mile(s) as the crow flies, distance by road may be significantly further.