Chatsworth Lodge Care Home

Chatsworth Road, Chesterfield S40 3BQ
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9.4 68 Reviews
  • Chatsworth Lodge Care Home, Chesterfield
Chatsworth Lodge Care Home in Chesterfield offers residential care, dementia residential care and short-term respite care.

The modern, homely and bright care home boasts 39 bedrooms, spacious communal living rooms and a well-maintained garden for residents to enjoy. Chatsworth Lodge offers great access to local amenities in Chesterfield and has connections with local businesses and charities, including British Legion and schools, so residents always have something fun to do.

Rated 'Good' by CQC (July 2023), the team offer residential care for people who live with dementia, plus short-term respite stays. Respite care enables home carers to have a break and also gives you the chance to experience the community for yourself. If you're on the fence, why not book a respite break at Chatsworth Lodge and see if it suits you?

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Care Provided by Chatsworth Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Zenka Shires (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Chatsworth Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
  • (these prices are only a guideline, please contact Chatsworth Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Chatsworth Lodge Care Home Reviews (68)

Total of 68, showing 21-40
9.4

Chatsworth Lodge Care Home has a Review Score of 9.4 (9.445) out of 10, based on 26 reviews in the last 2 years. Over all time Chatsworth Lodge Care Home has 68 reviews.

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Review from D C (Daughter of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Chatsworth Lodge Care Home for 4 weeks and has had the best care possible. She was very unsettled when she arrived but soon settled in the care of the staff who are amazing and we love how the residents are allowed to be their normal selves where they can. I give it 100%.

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Review from Margaret C (Daughter-in-law of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my father-in-law passed away, the care given to him by two particular members of staff was exemplary.

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Review from V D (Daughter of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be happier with the care that my father received at Chatsworth Lodge. My father could be quite exacting, as he had full capacity yet little strength, but he knew himself to be well looked after, especially medically. My father passed away at Chatsworth Lodge and the staff cared for him at
the end with the utmost dignity, compassion and kindness. They supported me too at his bedside, which I valued greatly. My father spent just short of two months at Chatsworth Lodge and was very poorly. However, a sad and difficult time was made as nurturing and attentive as could be wished.

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Review from Julie H (Daughter of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since reluctantly moving into Chatsworth Lodge just over a month ago, Mum has settled in well. We have been very impressed with the care Mum has received, she is safe, well cared for and we have peace of mind that her needs are being met. When we visit, the staff are very welcoming, friendly and happy
to discuss any queries we have around Mum's care. We cannot thank Chatsworth Lodge staff enough for making what has been such a difficult time for us as a family so much easier and giving us the reassurance that Mum is in the best possible place for her needs.

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Review from Frederick L (Husband of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent rooms, could be better designed, wardrobe moved so the bed could be facing the window. Also, the chair could face the window.

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Review from M M (Son of Resident) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always found the staff to be helpful. My relative is always treated with care. Staff always informed me of any changes in health and what treatment was being given and if doctor or district nurse had been involved.

Reply from Eleanor Mercer, Head of Marketing at Chatsworth Lodge Care Home

Hello, thank you so much for leaving a review and for your kind words. Our team at Chatsworth are so grateful to you for taking time out to write this review and we really appreciate the feedback. It means all their hard work is noticed. Best wishes.


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Review from Rita S (Daughter of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Wonderful, kind staff who take great care of the residents. The rooms and facilities are excellent and the staff really have made my mum's rooms perfect. My mother is slowly settling in and hopefully will improve.

Reply from Angus Matthew, Marketing Manager at Chatsworth Lodge Care Home

Thank you so much for your support. We will make sure that the relevant people are informed as your comments make a big difference to them.


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Review from D B (Wife of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is absolutely fine at Chatsworth Lodge Care Home, with 24-hour care for my husband. The carers are a delight, having a laugh with him whilst still moderating his mood. The carers are always "on the ball" with medication and give as much time as they are able. I am forever grateful to all
members of staff for their help, especially in these difficult times.

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Review from D D (Daughter of Resident) published on 28 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since moving into Chatsworth Lodge a year ago, we are happy that our mother is in capable and compassionate hands. She is treated with kindness and respect and encouraged to join in with as many activities as she can. She is always very complimentary about the meals and facilities and is very fond of
her carers. We can relax knowing that she is safe and being looked after by a great team.

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Review from Jill N (Daughter of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic staff, always smiling and attentive to the residents. My mum is happy here and other residents appear to be too. Clean environment and attention to detail, i.e. food etc.
Would highly recommend!

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Review from J M (Daughter of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chatsworth Lodge Care Home became Dad's home three years ago and we could not have wished for better care in his final years. The staff have all been excellent and looked after him with amazing care. We know that Dad enjoyed his time here. The tender care that was shown to Dad and us in his final days
was exemplary.

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Review from Angela L (Daughter of Resident) published on 26 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved into Chatsworth Lodge Care Home and to say she didn't want to go in was an understatement. From the minute she went into the home she was greeted by management and staff and was made to feel very welcome. Mum has settled into the home now and is loving it. She loves the staff
and the banter they have looking at them as more like family. The staff cannot do enough and nothing is too much trouble. They are very friendly and caring and the management keeps us informed of any issues. The food is of good quality and Mum really enjoys the meals - she is now thriving. The home is excellent and we feel so lucky to have got Mum in. We feel, as a family, that Mum is being very well looked after.

Reply from Michelle Rose, Manager at Chatsworth Lodge Care Home

Thank you so much for your review, we are grateful for your trust in us caring for your loved one, it is a pleasure and an honour.


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Review from Amanda C (Daughter of Resident) published on 28 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Do you know, I am so happy that my dad is being looked after by such lovely, caring, wonderful staff. He is well looked after. I get regular updates on how he is doing, including invitations to residents'/carers' meetings.
Dad is very happy when I visit him which for me speaks volumes.

Reply from Michelle Rose, Manager at Chatsworth Lodge Care Home

Hi Amanda. Caring for your father is a pleasure and we thank you for taking the trouble to let us know.


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Review from June M (Daughter of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother entered Chatsworth Lodge Care Home just after her 100th Birthday.
She had fairly advanced dementia and it was no longer feasible to keep her with me at home. She did not take long to settle into the home and enjoyed the banter with the staff, whom she came to treat as family. I cannot fault
the care she received especially when, with her dementia, she could be difficult at times. The best example I can give was once when I was visiting and she was sitting in her room waiting for me she told the carer, who was showing me in, that she needed her hair brushing, to which the carer very nicely said 'but I have just done your hair', to which my mother held out an imaginary brush. The carer then proceeded to take the imaginary brush off my mum, pretended to brush her hair with it by lightly using her finger, then placed the imaginary brush very carefully on the bedside table next to her. Mum smiled her thanks. I didn't need to see anything else, this was tender care. I have no hesitation recommending the home.

Reply from Michelle Rose, Manager at Chatsworth Lodge Care Home

Thank you for your kind words, it was a pleasure to look after your mother.


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Review from T R (Daughter of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very friendly and courteous to my mother. Respecting dignity at all times. She speaks well of the staff and managers and enjoys the meals that are prepared and offered.

Reply from Angus Matthew, Marketing Manager at Chatsworth Lodge Care Home

Thank you for your review, I will pass on your comments to the care team.


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Review from D S (Son of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Coming from hospital, my mother could not get used to being in isolation, but was helped by the staff. Her room was comfortable and very clean. The carers were extremely efficient in everything they did for her. The manager was very helpful and informative, nothing was too much trouble and I am sure
her stay will be a pleasant one.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you very much for your review. I am delighted to hear that you are pleased with the care we are providing. Kind Regards, Michelle


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Review from K H (Daughter of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chatsworth Lodge staff are friendly and professional every interaction I observe with staff and my Dad make him beam with happiness. He is settled and appears happy.
Staff are informative and I feel that I can call anytime.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for your kind words, it is a pleasure to care for your dad and we are delighted to hear that you are satisfied with the care we are providing at Chatsworth Lodge. Many Thanks.


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Review from J G (Daughter of Resident) published on 23 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and friendly staff. Don't worry about mum because I know they will get in touch with me if there's something wrong with mum, and I know she is being looked after well. All staff are very caring and seem to know what every individual needs. Would recommend the home to anyone.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for taking the time to leave a review for Chatsworth Lodge, I will pass your kind words onto the staff and I am sure they will very much appreciate them. Kind Regards, Michelle Rose


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Review from William B (Husband of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff I have met to be pleasant and caring. My wife has never complained to me about anything.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for your kind words, they are very much appreciated. Kind Regards, Michelle Rose


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Review from A W (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every effort has been made during these challenging times to normalise things for mum where possible. Staff appear very friendly and have been helpful on all occasions.

Reply from Michelle Rose, Home Manager at Chatsworth Lodge Care Home

Thank you for your kind words, I will be sure to pass them onto the team. It has been a tough year but we do all we can to ensure residents are happy. Kind Regards, Michelle Rose


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Current Review Score: 9.4 (9.445)

Overview of Review Score

The Review Score of 9.4 (9.445) out of 10 for Chatsworth Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.445 for Chatsworth Lodge Care Home is calculated as follows: ( (185 Excellents x 5) + (98 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 310 Ratings = 4.445

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chatsworth Lodge Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Zenka

Zenka Shires

Job Title: Home Manager

Joined: 1995

Hello! My name is Zenka Shires, and I'm the Home Manager at Chatsworth Lodge Care Home in Chesterfield.


I've worked in care for over 25 years, and have the experience of working my way up from being a Care Assistant, to Senior Care Assistant, and through to the Management levels since joining Chatsworth Lodge in 1995.


Chatsworth Lodge holds a special place in my heart, and our friendly team are here to make your loved ones feel comfortable, safe and happy. Come by and say hi anytime!