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Eckington Court Nursing Home has a Review Score of 8.5 (8.541) out of 10, based on 4 reviews in the last 2 years. Over all time Eckington Court Nursing Home has 44 reviews.
Review from A W (Father of Resident) published on 14 January 2025
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Thank you for your review. We are glad to know your dad is happy here.
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Review from S H (Daughter of Resident) published on 23 May 2024
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Review from Ann N (Daughter of Resident) published on 9 May 2024
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Review from Vanessa L (Daughter of Resident) published on 3 May 2023
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Reply from Angus Matthew, Marketing Manager at Eckington Court Nursing Home
Thank you for your scores - your support is greatly appreciated by us all.
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Review from Susan T (Daughter of Resident) published on 22 February 2023
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Review from Lynne B (Niece of Resident) published on 22 February 2023
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Reply from Trudy Godley, Manager at Eckington Court Nursing Home
Thank you for taking the time to leave a review for the staff at Eckington Court, this means a lot to the staff to know that all their hard work is noticed and appreciated.
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Review from Paula B (Daughter of Resident) published on 21 February 2023
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Review from T P (Son of Resident) published on 21 February 2023
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Review from Glyn G (Son of Resident) published on 22 December 2022
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Review from Robin P (Son of Resident) published on 17 February 2022
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Reply from Angus Matthew, Marketing Manager at Eckington Court Nursing Home
Thank you for your review. I will pass on your comments to the care team.
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Review from Dianne L (Daughter of Resident) published on 6 January 2021
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Thank you for your kind words. We are so pleased to hear that your mother was happy at Eckington Court. I will be sure to pass your words onto the staff at the home. Kind Regards, Trudy Godley.
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Review from Michael D (Son of Resident) published on 21 December 2020
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Thank you for your kind words. We are so pleased that your dad felt happy and settled at Eckington Court, and I will pass your words onto the staff. Kind Regards, Trudy Godley.
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Review from Phil G (Son of Resident) published on 16 November 2020
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Review from Kevin S (Resident) published on 11 June 2020
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would recommend our home to everyone you know. It is also pleasing to hear that you are enjoying the meals at Eckington Court.
Kind regards, Trudy Godley, Home Manager
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Review from J S (Daughter of Resident) published on 3 June 2020
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Review from M H (Daughter of Resident) published on 22 May 2020
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Review from M S (Sister of Resident) published on 3 March 2020
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you would recommend our home to everyone you know. It is also pleasing to hear that you see our hard-working staff treating residents like family.
Kind regards, Trudy Godley, Home Manager
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Review from John (Husband of Resident) published on 3 March 2020
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you would describe our home as excellent in all areas. It is also pleasing to hear have described our home - like a 5-star hotel!
Kind regards, Trudy Godley, Home Manager.
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Review from B R (Brother of Resident) published on 18 February 2020
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Many thanks for taking the time to leave a review for Eckington Court. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you are impressed with our home every time you visit. It is also pleasing to hear that you find all of our staff to be friendly and helpful. Kind regards, Trudy Godley, Home Manager.
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Review from Ann G (Daughter-in-law of Resident) published on 17 February 2020
Submitted via Postal Card •
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe our home excellent in all areas. It is also pleasing to hear that you would recommend our home to anyone. Kind regards, Trudy Godley, Home Manager
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The Review Score of 8.5 (8.541) out of 10 for Eckington Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.766 for Eckington Court Nursing Home is calculated as follows: ( (36 Excellents x 5) + (11 Goods x 4) ) ÷ 47 Ratings = 4.766
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.775 Points relating to the number of positive Reviews for Eckington Court Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 4 Positive Reviews ÷ 10 = 0.4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Apr 2020
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Job Title: Home Manager
Joined: 2017
My name is Trudy Godley and I am the Home Manager here at Eckington Court Care Home in Derbyshire. I have worked in the care sector for over 30 years and I have been a Manager at this Orchard Care Home since 2017.