Review from S G (Son of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience

Everyone at home seems very happy including the staff.
Very clean and not smelly.

Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home

Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you believe everyone at our home is happy. It is also pleasing to hear you find our home to be up to your high standards of cleanliness.
Kind regards.

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Review from P T (Son of Resident) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience

During the 15 months my Mum spent at Eckington Court the care she received was outstanding. The professional attention, care and friendship of the team has been very much appreciated by the whole family. Thank you.

Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home

Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe our home as “excellent” across all areas. It is also pleasing to hear that you would speak so highly of our team.
Kind regards, Trudy Godley, Home Manager

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Review from J M (Daughter of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience

My mum was a resident here from April 2018 - August 2019. This became her home and the staff and manager make huge efforts to make the environment homely, friendly and welcoming. The staff are always polite, respectful and welcoming with offers of tea and a chat. We regard the care staff as our friends

and mum certainly did.
It helped that the staff are drawn from the local community and some are known to our family from all the years mum was resident in the town.
Mum and the other residents are extremely well cared for and I can vouch for these standards as a former nurse myself.
We are forever grateful for the care and compassion shown to our mum.

Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home

Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you would describe our home as excellent across all areas. It is also pleasing to hear that we have been able to create a homely environment for your mother.

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Review from Christopher J (Husband of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience

This relates to my experience from December 2018 to date. All the staff that I come into contact with when I visit have been most polite, helpful, professional, in fact very good. It takes a great deal of patience to answer questions that may not have an answer but still keep the patient happy and well.

They do a very difficult job in sometimes demanding situations.

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Review from P L (Daughter of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience

Carers are approachable and knowledgable. We have been kept informed of mum's health and wellbeing. Nurses are friendly and have made sure mum is having the care she needs to keep her comfortable and pain-free. Carers interaction with residents is fun and happy although mum is in bed 24 hours her care

has not suffered. She is clean and assisted well with food and fluids. Thank you.

Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home

Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you believe the care that we provide your mum is to an excellent standard. It is also pleasing to hear that you feel that our staff's interaction with your mum, is fun and happy.

Kind regards, Trudy Godley, Home Manager

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Review from Lee S (Son of Resident) published on 11 July 2019
Submitted via Website • Report

Overall Experience

Management dealt with my concerns about my mother's behaviour in a knowledgable and professional way, making me feel confident they understood and would be able to deal with her problems quickly and efficiently.
All staff are caring and deal with my mother in an appropriate manner.
Extremely grateful

that Eckington Court was able to provide a home for my mother.

Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home

Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents and I am very pleased to hear that your mother has settled in well and that the staff are looking after your mother in a caring and appropriate manner.
Kind regards

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Review from Lynda M (Daughter of Resident) published on 27 June 2019
Submitted via Website • Report

Overall Experience

Mum was moved to the care home for nursing care after being discharged from hospital following a very severe stroke. Mum was only here for a total of three weeks, during this time she was very confused and agitated. Mum was well looked after and encouraged to take her medication. The home is very clean

and tidy, the staff were lovely, nothing seemed too much trouble. Very sadly Mum passed away not long after being admitted. Mum was very poorly with multiple serious health issues.

Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home

Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you found that your mum was well looked after and that you found our staff to be lovely and encouraging. Although your mum was only with us for a short time, we very much enjoyed getting to know her and we would like to once again offer our sincere condolences to you all.
Kind regards Trudy Godley, Home Manager

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Review from Yvonne W (Sister of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience

I visit my sister twice a week. I am always made welcome by your staff who look after my sister with care and love. She always is happy and even though she has dementia I can tell how much she likes it here and how well she is cared for. Thank you.

Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home

Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you feel your sister is well cared for and happy. It is also pleasing to hear that the staff are welcoming and friendly whenever you visit your sister.
Kind regards Trudy Godley, Home Manager

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Review from Jenny W (Daughter of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience

My mum was given a place just over 2 years ago. It was very difficult but the manager knew this and offered her a place and said we will look after her.
She is very well cared for, well fed and the carers really love my mum, you can see it. They also welcome my dad who visits my mother daily, knowing

this is a great comfort as my dad is lonely without mum, but it's like his second home.

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Review from P R (Son of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience

We did a lot of research prior to choosing Eckington Court and our experience is very positive. It lives up to expectations. Mum is very happy here.

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Review from Doreen T (Daughter of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience

The care and love given to my mum is outstanding, although mum is often down the staff never fail to give her their undivided attention. The activities are great and food brilliant. I can't praise this care home enough.

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Review from E W (Friend of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience

What a pleasure to visit in this home. Always well mannered to answer questions about the person who we visit.

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Review from Barry J (Husband of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience

Polite, well mannered, very patient and understanding in what can be difficult aspects of their work. It is a job where you have the correct people understanding their respective roles.

Reply from Trudy Godley, Care Home Manager at Eckington Court Nursing Home

Thank for this absolutely glowing review of our home. We are delighted to hear such lovely feedback. Once again, thank you.

Kind regards,
Care Home Manager

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Review from Marisa W (Daughter of Resident) published on 6 February 2019
Submitted via Website • Report

Overall Experience

Since my initial enquiry with the manager, I have not been disappointed with the ongoing communication, I feel I can address any issue and they will go out of their way to rectify it or find a solution straight away, they make you feel confident and comfortable to discuss anything, a rare quality in

a care establishment.
I can not praise the staff highly enough, they are consistently kind, friendly and respectful with my mother, they understand her personality and quirks.
Our family live in Sweden, Switzerland, Canada and Ireland, so it is important for them to be able to visit at short notice and the staff are very accommodating with this.
A great effort is put into making the home at the front and the gardens a pleasant place to visit and chat and it is always beautifully kept, I have seen the management staff at the weekend tending the front to make it a welcoming environment for residents and visitors putting that extra effort into keeping the highest standards possible .

Reply from Trudy Godley, Care Home Manager at Eckington Court Nursing Home

Thank you for leaving such a lovely review. Communication is key in our industry so your positive feedback is so important for us. I’m delighted that our staff are welcoming and understand your loved one's needs. We look forward to welcoming you and your family back in the future. Kind Regards, Care Home Manager

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Review from June C (Daughter of Resident) published on 6 February 2019
Submitted via Website • Report

Overall Experience

My mum is a resident here at Eckington Court and I am very pleased with the care she receives. I don't have any worries and can sleep easy knowing my mum is in excerllent hands. All the carers are excellent with my mum, and always care for all her needs. I would recommend this home 100%.

Reply from Trudy Godley, Care Home Manager at Eckington Court Nursing Home

Many thanks for the lovely review. It’s reassuring to hear that you are pleased with your mother’s care and that we always care for her needs. Thank you so much for recommending our home. Kind Regards, Care Home Manager

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Review from Peter C (Son-in-law of Resident) published on 6 February 2019
Submitted via Website • Report

Overall Experience

I would highly recommend this care home.
The carers are very friendly but professional, it is a lovely home my mother-in-law has been here about a year and we as a family are 100% happy with her care.
The carers and senior carers are very professional. It's definitely a fantastic place for comfort

and support.

Reply from Trudy Godley, Care Home Manager at Eckington Court Nursing Home

Thank you for the review. I’m thrilled to hear our carers are friendly and that you and your family are happy we are caring for your loved one. To be described as fantastic is such a wonderful accolade so thank you again. Kind regards, Care Home Manager

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Review from Tracy C (Granddaughter of Resident) published on 6 February 2019
Submitted via Website • Report

Overall Experience

Amazing staff, helpful and friendly, all polite. My Nan has been here for a year and her care is excellent the home itself is warm and welcoming from both inside and out.

Reply from Trudy Godley, Care Home Manager at Eckington Court Nursing Home

Many thanks for such a glowing review. I’m delighted to hear that your nan is happy in our home. Kind regards, Care Home Manager

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Review from Cat H (Friend of Resident) published on 6 February 2019
Submitted via Website • Report

Overall Experience

Really impressed with the care provided. Lovely, approachable staff and management. The home is clean and I was impressed with the standard of food served.

Reply from Trudy Godley, Care Home Manager at Eckington Court Nursing Home

Many thanks for taking the time to review our home. We’re delighted to hear such positive feedback and that our staff were happy to help. Please do come visit us again soon. Kind regards, Care Home Manager

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Review from Janna N (Friend of Resident) published on 6 February 2019
Submitted via Website • Report

Overall Experience

On visiting a friend I was very surprised by how warm and friendly the home and staff were. My friend was sat chatting and laughing with a lady who I later found out was the manager. My friend told me if ever I needed to go into a home then this was the place to come.

Reply from Trudy Godley, Care Home Manager at Eckington Court Nursing Home

Thank you for such a lovely review. It’s always reassuring to hear that your care home is welcoming and that our staff are friendly and helpful. We hope to see you again soon. Kind regards, Care Home Manager

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Review from Dianne D (Friend of Resident) published on 30 January 2019
Submitted via Website • Report

Overall Experience

I visited an old friend of the family at Eckington Court and was immediately impressed. The home felt friendly and relaxed. My friend was very pleased to see me and told me she was very happy with the care she received. The staff was all to happy to answer any questions and the manager walked around

talking to all the residents and was not too important to sit with them and have a general chit chat.

Reply from Trudy Godley, Care Home Manager at Eckington Court Nursing Home

Many thanks for taking the time to review our home. We’re delighted to hear that your friend is happy with the care she receives and that our staff were happy to help. Please do come and visit us again soon.

Kind regards,

Trudy Godley,
Care Home Manager

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Eckington Court Nursing Home

Care Provided by Eckington Court Nursing Home

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Funding & Fees Guide for Eckington Court Nursing Home

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