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Eckington Court Nursing Home has a Review Score of 8.5 (8.541) out of 10, based on 4 reviews in the last 2 years. Over all time Eckington Court Nursing Home has 44 reviews.
Review from Kath A (Friend of Resident) published on 15 May 2018
Submitted via Postal Card •
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Many thanks for taking the time to leave a review for Eckington Court, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you feel that your friend received quality care during her stay with us and that she was treated with respect, dignity and kindness.
Kind regards Trudy Godley, Home Manager.
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Review from Kay J (Daughter of Resident) published on 20 December 2017
Submitted via Website •
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Many thanks for taking the time to leave a positive review for our home, we are always pleased to receive feedback and I will certainly share it with the team. We strive to provide the best care possible and have each resident’s person-centred care at the heart of what we do. We are so pleased to hear your mum was happy here with us and we loved looking after her. We wish you all the best for the future.
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Review from Carol C (Niece of Resident) published on 2 August 2017
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Reply from Trudy Godley, Home Manager at Eckington Court Nursing Home
Many thanks for taking the time to write a positive review on Eckington Court. I am glad you have experienced excellent care, as our staff strive to provide this, and I will be sure to pass your comments on to the team.
Trudy Godley, Home Manager.
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Review from Peter J (Son-in-law of Resident) published on 8 December 2016
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Reply from Trudy Godley, Care home manager at Eckington Court Nursing Home
Thank you very much for your lovely review of Eckington Court.
It is so wonderful to hear such positive, kind remarks.
I am so pleased that you and your Mother-in-law were happy with the home and the care that she received here.
We do work hard to make sure all staff and visitors are well looked after and made to feel at home, but it is super to hear that we are doing a good job.
Thank you again..
Best wishes.
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The Review Score of 8.5 (8.541) out of 10 for Eckington Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.766 for Eckington Court Nursing Home is calculated as follows: ( (36 Excellents x 5) + (11 Goods x 4) ) ÷ 47 Ratings = 4.766
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.775 Points relating to the number of positive Reviews for Eckington Court Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 4 Positive Reviews ÷ 10 = 0.4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Apr 2020
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Job Title: Home Manager
Joined: 2017
My name is Trudy Godley and I am the Home Manager here at Eckington Court Care Home in Derbyshire. I have worked in the care sector for over 30 years and I have been a Manager at this Orchard Care Home since 2017.