All fees include: weekly hairdressing, activities and days out, bed linen, towels & toiletries and 24 hour care. Socially funded residents top-up to weekly private rate.
On-site parking available
The Firs Nursing Home has a Review Score of 10 (9.984) out of 10, based on 11 reviews in the last 2 years. Over all time The Firs Nursing Home has 46 reviews.
Review from S B (Resident) published on 29 July 2021
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Review from Louise R (Daughter-in-law of Resident) published on 14 July 2021
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Reply from Jodie Sharpe, Sales and Marketing Executive at The Firs Nursing Home
Thank you so much for your fantastic review of The Firs Care Home. I am very pleased to hear that you are happy with the care your father-in-law is receiving.
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Review from Ken G (Husband of Resident) published on 24 February 2021
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Review from Kate G (Niece of Resident) published on 30 July 2018
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Review from Diane S (Daughter of Resident) published on 12 January 2018
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Review from M B (Friend of Resident) published on 15 December 2017
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Review from Nigel A (Husband of Resident) published on 5 December 2017
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Review from Celia B (Daughter of Resident) published on 2 August 2017
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Review from J M (Daughter of Resident) published on 2 August 2017
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I decided it would be a nice, caring place to put my mother and I was right. The staff have all been lovely and professional at the same time.
I have no doubt at all that she is being well
Thank you to all the staff.
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Review from Paul C (Son of Resident) published on 26 May 2017
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Review from M K (Son of Resident) published on 18 May 2017
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Review from K S (Wife of Resident) published on 31 March 2017
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Review from Glyn P (Son of Resident) published on 31 March 2017
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Review from Marree B (Daughter of Resident) published on 28 March 2017
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Review from Rowena I (Daughter of Resident) published on 23 March 2017
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Review from Marian R (Wife of Resident) published on 22 March 2017
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Review from Janet H (Daughter of Resident) published on 6 July 2016
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Review from Julie (Daughter of Resident) published on 3 May 2016
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Review from C C (Daughter of Resident) published on 26 April 2016
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The Review Score of 10 (9.984) out of 10 for The Firs Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.984 for The Firs Nursing Home is calculated as follows: ( (126 Excellents x 5) + (2 Goods x 4) ) ÷ 128 Ratings = 4.984
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Firs Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 May 2018
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Job Title: Registered Manager
Joined: 2021
I love the feeling of going home knowing that something that I have been able to do has had a massive positive impact on the people living in our home.
The residents drive my passion. I have so much love for them, seeing them smile and enjoy living at the home and being able to support people who are on end of life care, knowing that you have provided exactly what they have needed in that time.
I often forget I’m at work because it feels like home. The people around are like family and I love them all dearly.
One day we will be old and I’d like to know that there is someone to fight for me the way I fight for them.