The Grange Care Centre

Field Drive, Shirebrook, Mansfield NG20 8BS
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8.5 23 Reviews
  • The Grange Care Centre, Mansfield
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Care Provided by The Grange Care Centre

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • The Grange (Shirebrook) Ltd
  • Person in charge
  • Jacqueline Goulding (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


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The Grange Care Centre Reviews (23)

Total of 23, showing 21-23
8.5

The Grange Care Centre has a Review Score of 8.5 (8.520) out of 10, based on 4 reviews in the last 2 years. Over all time The Grange Care Centre has 23 reviews.

Overall Experience

  • 13
  • 10
  • 0
  • 0
  • 0

Date Published

23
0
0
4
19

Review from Anne-Marie T (Daughter of Resident) published on 14 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home with clean rooms, good food and very dedicated caring staff. My Mum had been there for three years before her recent passing. Whilst in hospital after a recent stroke, the staff phoned to see how Mum was and always there if we needed anything. When she arrived back at The Grange
on end of life care, we could not have asked for anything more. We were kept up to date every time Mum showed worrying signs so we could get to her and when the time came nothing was too much trouble. Endless cups of tea/coffee, food, staff on tap whenever we wanted a chat or to have Mum moved. Respect and dignity given at all times and very accommodating to family and friends. Thank you to you all for looking after Mum for the last three years. We would have lost her a long time before if it wasn't for the Grange. Highly recommended.

Reply from Trudy Godley, Care Home Manager at The Grange Care Centre

Thank you very much for your review.
We are so sorry that you mother passed away. It really was a pleasure to look after her.
It is lovely to hear that she enjoyed her time here and that you felt the staff did a good job.
It does mean an awful lot to us to make sure that our residents and their families are made to feel at home and well cared for.
Thank you again.


Best wishes.


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Review from Tracy N (Niece of Resident) published on 14 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle has been here for just under a week and he is so happy! From day one he immediately felt at home, saying that the carers are so lovely and cannot do enough for him. He is eating better than he has ever eaten, saying the food is amazing, cooked breakfast and fish n chips on Friday! He is the
cleanest he has been for years and the most comfortable. He can't stop smiling! He is involved in activities and his room is huge and spotless. He is on residential care but he thinks it is more like an all inclusive hotel! We were welcomed immediately and nothing is too much trouble. Definitely the right decision and after hearing bad rumours about The Grange, I felt that I needed to give it some credit. Cannot praise it enough so far. Lovely knowing my uncle is not alone and has such caring people around him if he needs them. Thank you. A great weight has been lifted off our shoulders. You are true angels.

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Review from Jill O (Daughter of Resident) published on 4 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say to the manger and staff at this nursing home a big thanks to all of them for the excellent service and care they give to my mum and family. Nothing is to much trouble, the excellent care and dignity they show towards my mum the home is kept to high standard. This was the
hardest decision me and my sister had to make but it's the best one, thanks again to everyone who works at this nursing home for everything.

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Current Review Score: 8.5 (8.520)

Overview of Review Score

The Review Score of 8.5 (8.520) out of 10 for The Grange Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.745 for The Grange Care Centre is calculated as follows: ( (37 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 47 Ratings = 4.745

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.775 Points relating to the number of positive Reviews for The Grange Care Centre is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 4 Positive Reviews ÷ 10 = 0.4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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