Haddon House

32/34 High Street, Clowne, Chesterfield S43 4JU
Submit a Review
9.3 21 Reviews
  • Haddon House, Chesterfield
Other Care Homes you may be interested in:
Group Logo
Care Homes belonging to Cadley Hill View
Cadley Hill View
9.8
Group Logo
Care Homes belonging to Haddon Hall Care Home
Haddon Hall Care Home
9.8
Member Logo
Care Homes belonging to Holbrook Hall
Holbrook Hall
9.8
Group Logo
Care Homes belonging to Smalley Hall Residential Home
Smalley Hall Residential Home
9.4
Member Logo
Care Homes belonging to Barrowhill Hall Residential and Nursing Home
Barrowhill Hall Residential and Nursing Home
9.7
Missing logo
Care Homes belonging to Soham Lodge
Soham Lodge
9.8
Show Haddon House on the Map

Care Provided by Haddon House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gabriela Smith (Manager)
  • Admission Criteria
    • Residents aged over 50 years
    • Ages 60+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Haddon House? View your Advertising Options

Haddon House Reviews (21)

Total of 21, showing 21-21
9.3

Haddon House has a Review Score of 9.3 (9.310) out of 10, based on 7 reviews in the last 2 years. Over all time Haddon House has 21 reviews.

Overall Experience

  • 18
  • 3
  • 0
  • 0
  • 0

Date Published

21
1
1
7
14

Review from Julie G (Daughter of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Haddon House for 6 years. I looked around many homes before I found Haddon and it was such a relief when I did. The staff are kind and caring, they take the time to talk to residents and make them feel cared for, special and part of the family.
Family are always welcome
to visit in normal times but one member of staff has made sure I have been able to see my mum via regular FaceTime calls during all the lockdowns and I really appreciate that; it is such a comfort and reassurance to be able to see how Mum is when I can’t see her in person.
The activities team are fantastic and are always finding ways to entertain and enrich the residents' lives.
The food is fabulous and, as my mum has deteriorated due to her dementia, care has been taken to ensure that she can enjoy her meals just as much as before.
Haddon definitely enriches my mum’s quality of life and I would recommend it to anyone.

Reply from Chris Perks, Quality Assurance Manager at Haddon House

We would like to thank you for taking the time to leave us a review about our service. We will ensure this is passed to the manager and staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.310)

Overview of Review Score

The Review Score of 9.3 (9.310) out of 10 for Haddon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for Haddon House is calculated as follows: ( (65 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 83 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.575 Points relating to the number of positive Reviews for Haddon House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet