The Cedars and Larches Care Home

16 Queens Drive, Ilkeston DE7 5GR
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9.5 63 Reviews
  • The Cedars and Larches Care Home, Ilkeston
The Cedars and Larches care home in Ilkeston in Derbyshire, cares for people with compassion and respect.

Trained, friendly staff support people with their individual care needs.

Social activities are organised for residents to participate in to suit their interests.   

Staff treat residents with dignity and respect.   

Nutritious and tasty meals are provided for residents each day.

Care Provided by The Cedars and Larches Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kris Webster (Home Manager)
  • Admission Criteria
    • Accept referrals from any source
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for The Cedars and Larches Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • No restrictions


  • Parking
  • Parking on-site


The Cedars and Larches Care Home Reviews (63)

Total of 63, showing 1-20
9.5

The Cedars and Larches Care Home has a Review Score of 9.5 (9.533) out of 10, based on 10 reviews in the last 2 years. Over all time The Cedars and Larches Care Home has 63 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The staff at cedars are so kind and friendly they make you feel like you are part of the family. The rooms are clean and tidy, everyone is so looked after, and are very entertained and the food looks excellent and tasty, I cannot recommend this care home enough, thanks for everything you do above and
beyond.

Reply from Kris Webster, Manager at The Cedars and Larches Care Home

Thank you for your kind words, we appreciate them and I shall pass on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Found the staff at The Cedars and Larches Care Home to be very nice, friendly, very helpful and professional.
The premises are clean and well-kept.

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Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the care my mother is receiving as all of the staff are very competent and spend time caring for her, her every need has been met up to date. I would highly recommend the nursing home.

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Overall Experience  Overall Experience 5.0 out of 5

Very warm and welcoming environment, all the staff are very friendly, couldn't have asked for more from the very start of my mum's care. Would highly recommend to anyone needing the level of nursing care my mum requires.

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Overall Experience  Overall Experience 5.0 out of 5

I have dealt with The Cedars through having both my father and two aunties as residents. I found being a purpose-built home in an excellent central position, easy for visitors to get to was an excellent choice. The staff were brilliant, senior management and admin were very efficient, the entertainment
team provided many activities for residents while the care staff were both friendly and caring. In my opinion the best care home in the area.

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Overall Experience  Overall Experience 5.0 out of 5

Always helpful, entertaining and engaging with my grandad and keeping him active whilst being patient for all the people at the home. I understand because of granddads illness at times he can be testing.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are always pleasant and my husband adores most of them and classes the Cedars as his home. One young man not on the care team always seems to go above and beyond to make sure the residents are happy, sitting with them and helping with feeds etc.

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Overall Experience  Overall Experience 5.0 out of 5

Aside from my mum's medical and health conditions it is a pleasure to come and visit my mum. The Cedars and Larches Care Home staff are always friendly and helpful and are always present. The home is clean and tidy. My mum's health conditions sometime mean she is not settled but she is always well dressed
and clean. I never leave the home fearing for my mum's safety.

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Overall Experience  Overall Experience 5.0 out of 5

I can’t praise all the staff enough management, senior care, all carers, nursing, entertainment staff, cleaners, maintenance, and chefs all. There isn’t a time I haven’t arrived and been greeted with a smile and kind words for me as well as Dad. He is happy and well cared for and definitely fed well,
my dad has never been a big mixer but there isn’t a time when he isn’t involved now crafts (not his favourite) but ball games, singing, gardening, dancing and the main thing he always has a smile. Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

I just want to say what a wonderful home-from-home you provided for my friend and how you helped her husband by feeding him to make sure he was looked after when he visited every day.
The home even set up a little celebration for them when I asked if I could bring a cake in for their sixty-ninth wedding
anniversary.
Such care was greatly appreciated. Thank you for going the extra mile. Unfortunately, they didn't make their seventieth.
On a final note, the home was always spotless no smells, which to me told me everything. The staff are always friendly especially one staff member in particular, who I seemed to see often. Thank you to the entertainment staff too.
With my grateful thanks for looking after my friends, who I have known since I was a little girl nearly eighty years ago. God Bless you all.

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Overall Experience  Overall Experience 4.0 out of 5

My mother is residing at The Cedars and Larches Care Home. The level of care, facilities and attention to residents are very good. However, the care assistants spend too long completing care manuals all through the day, and I feel that time could be spent attending to residents. Although expensive to
initiate, I am sure some sort of computer system could be more beneficial to the carers, residents and care home management.

Reply from Katie Barnett, Marketing Executive at The Cedars and Larches Care Home

Thank you for your feedback and for your kind comments about our home. We take comments seriously and always welcome feedback. We have been digitising our activity reporting and are delighted that a significant amount of time has been saved, meaning the team can spend more quality time with residents doing things such as virtual tours to faraway places, armchair exercises, looking at local history, arts and crafts as well as competitive quizzes and games that residents love. As ever, our home manager has an open-door policy and would be happy to discuss this further with you. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since 11/11/2022. I have been extremely satisfied with the care my mother has been given. The staff are very friendly and caring, nothing is too much trouble and are always there to listen to and answer any questions or concerns. My mother is getting very good care and
attention.

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Overall Experience  Overall Experience 5.0 out of 5

We are extremely grateful to all the staff at The Cedars and Larches Care Home who care for my mother. The staff are trained to a high standard. My mother is settled and happy and I know that all her needs are looked after. Every member of staff has a smile and time to speak to family members. There
is always a warm and family-friendly atmosphere. The staff display a happy, positive attitude and the home is very clean. The communication between the home and the family is superb. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for nine months. Didn't see him for a period of time due to Covid, but felt at ease knowing he was being cared for by all the excellent staff. I feel so welcomed every time I visit. Nothing is too much for them. I feel they are all my extended family. They treat my dad
as their own, in a very professional manner, of course. The home is always clean. The food looks excellent - choices, I'm even offered snacks and drinks when visiting. I went on Christmas Day and was treated like a Queen. Keep up the excellent work.

Reply from Katie Barnett, Marketing Executive at The Cedars and Larches Care Home

Thank you, Kerry, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.


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Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, working in challenging conditions, always helpful when needed.
The care home is clean and always smells clean which is important for a care home. The residents are always well fed and the meals are varied and substantial.
The rooms are adequate with TVs and comfy beds.

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Overall Experience  Overall Experience 4.0 out of 5

At the age of 96, my aunt has to change care homes in the middle of the pandemic. The transition was smooth, and the staff have been extremely helpful and rarely unavailable. My aunt is thriving and appears very happy in her new home. Communication between the home and relatives is very efficient. Thank
you!

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Mum's care - everyone is lovely and very caring. The carers are fantastic and we know Mum is safe in their hands. The rooms are clean and tidy and the meals are good. The nurses are very nice and we have no worries about Mum's care. Our family would like to thank all the staff
at The Larches for all Mum's care. Thank you. 100% great.

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Overall Experience  Overall Experience 5.0 out of 5

Cedars and Larches are providing excellent care for my mum. Every member of staff without exception have been caring, compassionate, kind and proactive in their actions and communications. I feel we are all working together to identify what changes can be made to improve my mum's care and wellbeing.
My mum feels safe and knows that everyone at the home have her best interests at heart and receives excellent care. The care home recognised the stress my family are experiencing and gone out of their way to make things better. Cedars and Larches continue to exceed my expectations. I have no hesitation in recommending The Cedars and Larches Care Home.

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Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care my mother receives. The staff are friendly kind, caring and supportive. They will listen and go above and beyond and support the family as well as residents. It is so reassuring to know that her care needs and safety are being met.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are always polite and happy. They do always appear to be very busy and flummoxed if you ask them anything, which is even more frustrating during Covid-19 times as it is hard enough to get results, which we do understand to a certain extent.

Reply from Olivia Shields, Marketing Assistant at The Cedars and Larches Care Home

Thank you, Nicola, for your comments about The Cedar and Larches Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Our team have worked tirelessly over the past 12 months to keep residents safe and cared for during the pandemic, so we apologise if communication has not been up to the standards you expect. As government guidance has changed, we are delighted that face-to-face visits are now available so we hope that this will make communication between families and our team much easier. If you would like to discuss any concerns in more detail, please reach out to us at the home to arrange a meeting. Thank you again.


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Current Review Score: 9.5 (9.533)

Overview of Review Score

The Review Score of 9.5 (9.533) out of 10 for The Cedars and Larches Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for The Cedars and Larches Care Home is calculated as follows: ( (99 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 120 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.725 Points relating to the number of positive Reviews for The Cedars and Larches Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 10 Positive Reviews ÷ 13.8 = 0.725

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about The Cedars and Larches Care Home

What types of Care is The Cedars and Larches Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Cedars and Larches Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Cedars and Larches Care Home have?

There are 69 Single Rooms.

What are the Facilities & Services at The Cedars and Larches Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Cedars and Larches Care Home to the centre of Ilkeston?

0.2 mile(s) as the crow flies, distance by road may be significantly further.