The Cedars and Larches Care Home

16 Queens Drive, Ilkeston DE7 5GR
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9.5 63 Reviews
  • The Cedars and Larches Care Home, Ilkeston
The Cedars and Larches care home in Ilkeston in Derbyshire, cares for people with compassion and respect.

Trained, friendly staff support people with their individual care needs.

Social activities are organised for residents to participate in to suit their interests.   

Staff treat residents with dignity and respect.   

Nutritious and tasty meals are provided for residents each day.

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Care Provided by The Cedars and Larches Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kris Webster (Home Manager)
  • Admission Criteria
    • Accept referrals from any source
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for The Cedars and Larches Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions


  • Parking

  • Parking on-site


The Cedars and Larches Care Home Reviews (63)

Total of 63, showing 41-60
9.5

The Cedars and Larches Care Home has a Review Score of 9.5 (9.533) out of 10, based on 10 reviews in the last 2 years. Over all time The Cedars and Larches Care Home has 63 reviews.

Overall Experience

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Date Published

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Review from T D R (Power of Attorney of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Firstly I would like to say how nice the carers are, always friendly, but not enough of them for the amount of needy and mostly elderly residents. They do not have the time to give the necessary care needed. The general standard is poor, rooms need updating, carpets are dirty and it smells awful.

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Review from R S L (Nephew of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleased with the care given. Clean home. Staff friendly and helpful.

Reply from Ronnie Cavanagh, Marketing at The Cedars and Larches Care Home

Thank you for your comments about your recent experience at The Cedars and Larches Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Anne J (Cousin of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff of Larches enough for how they have looked after my cousin. I don't think she has been this happy in her life. She has thrived in your care. She is always clean and smartly dressed, she loves having her hair done and her baths. At home, she wasn't eating properly or looking
after herself. When I mentioned care homes she said she would take all her pills, when I mention this to her now she says, I didn't think it would be this lovely. I think that says it all.

Reply from Ronnie Cavanagh, Marketing at The Cedars and Larches Care Home

Thank you, Anne, for your wonderful comments about your recent experience at The Cedars and Larches Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again. Have a fantastic day!


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Review from Mary C (Daughter of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived at The Larches for 9 years. Staff friendly. Mum's room is nice and decorated to a very high standard. Mum is safe and well looked after, has her hair done regularly. I am very happy with the standard of care at The Larches.

Reply from Ronnie Cavanagh, Marketing at The Cedars and Larches Care Home

Thank you, Mary, for your comments about your recent experience at The Cedars and Larches Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Have a wonderful day.


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Review from C W (Son of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well cared for and safe. She appears to have a reasonable choice of food.
The staff are excellent at communicating with us about any problems.
We appreciate her access to hairdressing and chiropody.

Reply from Ronnie Cavanagh, Marketing at The Cedars and Larches Care Home

Thank you for your comments. We appreciate you taking the time to give us your feedback and we are very pleased to hear that your experience with The Cedars and Larches Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.


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Review from Susan B (Daughter of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved to this home straight from hospital for 'end of life' care. Luckily she seems quite well at the moment. I am amazed how much happier my Mother is since moving here. The staff are more receptive to her needs and have a lot of patience. The food is really good as are the portions. They
have recently moved Mum into a bigger and better room which is situated along the main corridor so that she can be watched at more regular intervals. Staff are very friendly and welcoming. Mum was originally in another residential home before being admitted to hospital.

Reply from Ronnie Cavanagh, Marketing at The Cedars and Larches Care Home

Thank you, Susan, for your kind comments about your recent experience at The Cedars and Larches Care Home. We appreciate you taking the time to leave us your feedback and are happy to hear your experience has been so positive. Our residents’ wellbeing is our main priority and it is great that you were pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Kay S (Partner of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the personal care given is excellent, all reasonable requests are met in as short a time as possible. Cleanliness and meals are of a very high standard, staff always find the time for anyone who is feeling down/lonely and confused a listening ear is always good therapy.


There is always a

very warm welcome for all visitors greeted by name and encouraged to join in.

Reply from Ronnie Cavanagh, Marketing at The Cedars and Larches Care Home

Thank you, Kay, for your kind comments about your recent experience at The Cedars and Larches Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Have a wonderful day.


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Review from Andrew F (Friend of Resident) published on 16 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited a number of care homes in the area prior to selecting Cedars and Larches; this is far and away the best in the area in my view, covering all aspects from staffing to facilities. The staff are friendly, dedicated and demonstrate care in their treatment of residents across all types of illness
and disability. This is qualified by the overall CQC assessment.


The staff have succeeded in establishing a regime in which my stepmother - a dementia sufferer - has responded to and which has resulted in an improved personal appearance, a more calm and relaxed attitude and one where she is largely untroubled by the day to day aspects of living. I think the size of the home is also a significant factor as staff have the time to get to know people, their likes and dislikes, and react accordingly.


Reply from Ronnie Cavanagh, Marketing at The Cedars and Larches Care Home

Thank you, Andrew, for your comments about your recent experience at The Cedars and Larches Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from B W (Son of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely professional and looked after my mum very well.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Cedars and Larches Care Home

Thank you for your comments about your recent experience at The Cedars and Larches Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from L L (Daughter-in-law of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has just come to live at The Cedars and Larches Care Home two days ago. The staff are very friendly and helpful. Her room is very pleasant and she has brought her own television to watch. She is enjoying the food and we feel sure that after being here a while longer she will settle
in just fine. Something to look forward to one of the carers is taking on a little trip soon to the local shops. She hasn't tried the activities yet!

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Cedars and Larches Care Home

Thank you, for taking the time to share your first experience of The Cedars and Larches Care Home. We are so pleased to learn that it has been so positive! We are happy to hear that your mother-in-law is settling in and feels welcomed by all at the home. We are looking forward to providing the best possible care and experience and we look forward to your next visit. Take care.


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Review from P B (Daughter of Resident) published on 29 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff.
Someone is always on hand to speak to.
My mother has settled in really well and is really happy.

Reply from Ronnie Cavanagh, Digital Marketing Executive at The Cedars and Larches Care Home

Thank you, for your comments about your recent experience at The Cedars and Larches Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Tom O (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have stayed in The Cedars in Ilkeston for nearly a year. My wife lives locally so it is good for her to visit. I have enjoyed games and dominoes today in the lounge. The food is excellent, as I was a chef myself years ago. Activity staff helped me complete this, however, I can sign my name.

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Review from Shirley R (Daughter of Resident) published on 19 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's hard to know whether you've chosen a good home for a loved one that needs the care that you can't provide. Living away I chose remotely. My Father settled in, was contented and liked his room. What struck me was how caring all the staff were. My Father had health issues and I was very impressed
at how on the ball the nursing staff were liaising with Health Professionals straight away, always keeping us informed. We all lived in different parts of the Country.
In my dear Fathers last week we visited him every day. The staff were so attentive to his needs. Showed respect and always spoke to him, told him they either needed to turn him or give him medication. Looking after us too, bringing teas and coffee.
I can't thank this caring home enough for all they did and going that extra mile. The staff make the home a "home" for our parents, Aunties, Uncles and Grandparents. Peace of mind that you've chosen the right place is what matters and carries you forward.

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Review from Ruth B (Wife of Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved to The Larches on 7/7/16 after escaping from another home in which he was extremely unhappy and unsettled. Since his move, he has "turned the corner" and looks happier and healthier. The carers are very kind, experienced, pleasant and hard-working.
The nurses are extremely good and
communicate with each other. I like the facility of a nurse practitioner. My husband has not yet engaged in many activities but there are many opportunities here for the future.

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Review from Peter S (Friend of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident at the Cedars and Larches for just over a year. During this period of time I have always found him to be clean, tidy and well looked after. He, himself says he is happy here and is treated with dignity and kindness.

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Review from Lilly O (Friend of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been in The Cedars and Larches Care Home for about 6 years, we have been school friends and known each other for 75 years. I visit about 4 times per week. My friend is vegetarian and her choice of meals are good. She enjoys the garden in the summer, she is comfortable, clean and well cared
for in my opinion.
My friend likes to see the activities in the lounge even though she may not be able to join in always, she likes sensory activities - her needs are met.

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Review from Jennifer B (Daughter of Resident) published on 29 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a regular weekly visitor since June 2015. The staff are helpful and friendly. I have a family member in The Cedars and she loves it. Well done.

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Review from M H (Resident) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall facilities, food, staff etc are satisfactory. With an increase of 10% in my costs is extravagant and not called for!

Reply from Nina Wright, Home Manager at The Cedars and Larches Care Home

Hello there, thank you for your review of The Cedars and Larches - we appreciate all comments and feedback. In relation to the increase in costs I feel it would be best if we talk in more detail face to face about the reasons behind this. I will be in touch - thank you again.


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Review from Eva K (Resident) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have liked living at the Cedars and Larches for about six months. I have got a beautiful warm room and a ground floor room with double windows. I like to sit in the gardens with the cats the come to sit in the gardens. I have a daily paper, use the hairdressing service available and enjoy the sing-a-longs.
Excellent staff, I feel comfy with my preference of a female carer and my likes and dislikes being taken into consideration. Meal times are very nice and I like my puddings and a little glass of wine with my meals.

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Review from Eunice R (Resident) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here about two months. I like it at The Cedars and Larches. I am looking forward to having my hair done today. I enjoy the food. The staff are friendly and I feel safe in the home. I like the games and TV programmes.

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Current Review Score: 9.5 (9.533)

Overview of Review Score

The Review Score of 9.5 (9.533) out of 10 for The Cedars and Larches Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for The Cedars and Larches Care Home is calculated as follows: ( (99 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 120 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.725 Points relating to the number of positive Reviews for The Cedars and Larches Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 10 Positive Reviews ÷ 13.8 = 0.725

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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