Maple Leaf House

Kirk Close, Ripley DE5 3RY
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9.9 50 Reviews
  • Maple Leaf House, Ripley
Located in the peaceful town of Ripley, Derbyshire, MHA Maple Leaf House provides nursing dementia care for 48 residents. Just a short walk away from local shops, takeaways, and amenities, the home is also within easy reach of Denby Pottery, known for its café, garden centre, and fine pottery.

The home features spacious en-suite bedrooms, thoughtfully designed to enhance the comfort and wellbeing of those living with dementia. Each room offers a unique view of the garden and is connected to the home’s central hub, where the lounge and dining areas are located. The home offers a variety of facilities, including a calming sensory room and a reminiscence room filled with 1980s and '90s-inspired artefacts.

Its easy to understand why mealtimes are so important at Maple Leaf House. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Living with dementia doesn't mean sacrificing fun, entertainment, or stimulation. Residents enjoy a variety of enriching activities that bring joy to each day, from lively theme days and musical performances to spontaneous moments of dance and celebration. Whether it's a Freddie Mercury sing-along or a vibrant South Asian day featuring traditional attire, there’s always something special happening.

Maple Leaf House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or nursing dementia care, the team at Maple Leaf House are here to help.

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Care Provided by Maple Leaf House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 48 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Maple Leaf House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,613 – £1,827
  • (these prices are only a guideline, please contact Maple Leaf House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room

Maple Leaf House Reviews (50)

Total of 50, showing 1-20
9.9

Maple Leaf House has a Review Score of 9.9 (9.876) out of 10, based on 16 reviews in the last 2 years. Over all time Maple Leaf House has 50 reviews.

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Review from A N (Wife of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care of my husband at Maple Leaf House. The staff appear and make you feel like one of the family there. They are kind and caring to the patients. Also, I am made very welcome every time I go. It is a great relief to me knowing he is taken care of, fed lovely food and kept clean
along with his room. The staff and management are all very approachable and attentive. They try to stimulate everyone with activities and entertainment. No fears about security. A great place for dementia people.

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Review from S W (Relative of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always delighted to visit Maple Leaf. The welcomes are always second to none. I rarely announce my visit and I am content to see my relative looking clean, well cared for and dignified. The manager's door is always open both physically and metaphorically reassuring me that any worries I have will
be listened to and acted upon.

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Review from K P (Wife of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Maple Leaf House for over three years. To him, this is home and he is happy and secure here. He recently had a week in hospital which left him stressed and unhappy. It took his carers and the staff a couple of weeks to resolve his confidence and his security but he
was soon smiling and happy here again. He loves the activities, especially the one-to-one music therapy he has been having and also the group music therapy sessions. Thank you.

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Review from K B (Daughter of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has been in care, my overall experience has been very good. The staff have been excellent with Mum's care. They always inform me with all the information that needs to be passed on. Mum is on a blended diet and all meats are well presented on the plate for Mum. I couldn't ask for a better
care home.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you so much. I will share this with the team and if there is anything else you need form us, please let me know.


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Review from M M (Daughter of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are marvellous. The care for my mother is wonderful. Very caring and helpful. Couldn't ask for a better care home.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you so much for your kind words, I will ensure this is shared amongst the staff team.


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Review from Rachel S (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident for the last two years. During this time, the fantastic staff have gone above and beyond to make Dad feel comfortable, happy and safe. They have worked hard to understand and be empathetic to his individual needs. He and the other residents are stimulated daily by the amazing
activities on offer, Dad loves a dance and a sing-a-long! His "seize the day" treat was wonderful! The whole team made him part of his grandson's wedding day by hosting a very special afternoon tea for family and residents! Wonderful memories!

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you so much for your review; I will ensure this is shared amongst the team and, as always, if there is anything we can do please let me know.


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Review from David F (Regular Volunteer) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Maple Leaf is an excellent care home because the staff are all experienced. They are dedicated and caring and treat the residents with dignity at all times. Irrespective of their titles and responsibilities they work as a team. I have been to their care home as a visitor in the past and in my opinion
Maple Leaf is better than those by a mile. The furniture and the internal doors have recently been upgraded.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for your review, I will share this with the team, and thank you for all the help you give the home when visiting.


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Review from Beverley R (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Maple Leaf House for over 2 1/2 years now and I am very happy with the way she is taken care of by all the staff at Maple Leaf. I know she is safe and getting food and drink whenever she needs - and she loves her cuppas. The staff are so good with her, they encourage her when she
needs it, but if she doesn't want to do something then they never force her. She loves the activities and the musical therapy. I always feel happy leaving because I know my mum is happy and safe too.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for your review, I will ensure this is shared with the team. Please let us know where improvements can be made to enhance your overall experience.


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Review from P G (Wife of Resident) published on 18 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Maple Leaf House gives excellent service to my husband (and other residents). He has been here for 3.5 years and has received wonderful care. Also, the staff are brilliant in caring for families too. Well done in everything they do.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for the lovely feedback. I will ensure your comments are passed on to the team. Everyone works so hard to provide the best service to our residents and their families. Please do let us know if we can do anything further.


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Review from Berys G (Regular Volunteer) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a volunteer and I come to Maple Leaf House about 3 times a week. I love to help residents with a drink or just talking to them, it is very satisfying. My husband was a resident here for 18 months but passed away in September 2023. We all love to sing, play ball and do craft work with residents
that are able. It's such a lovely, happy home and we all get on like a big family. It is so good. I love it.

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Review from Sue H (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Maple Leaf House for 18 months. he is well looked after and very happy. The staff are always welcoming and cheerful and provide excellent care. Dad loves the activities and the entertainment provided by the team. Visiting the home is always a positive experience.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for your review. We are glad your dad is getting the care and support he requires. I will pass your positive comments to the team.


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Review from R O (Son of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in a bad way and I spent a good chunk of the night and the following morning by his bedside. The quality of care I saw provided to my father was exceptional. The professional approach and the way they engaged with my father in such a friendly and personal way was incredible. I cannot speak
highly enough of the people on duty and the way Maple Leaf House Care Home is run to encourage such a service.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you so much for your review. It is good to see that the care given to your father extended into the evening as well as the day. Quite often loved ones do not see what the work night teams do. I will ensure this is shared amongst the teams.


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Review from K B (Wife of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. The home is very well managed and has wonderful, caring, kind and patient staff. The excellent care and understanding of my husband's individual needs enabled him to settle well into his new environment earlier this year. This was a great comfort to me during a very difficult
time. Everyone has a very positive attitude, is very approachable and so lovely. Nothing is too much trouble for them and they treat all residents with dignity, respect and compassion. It feels like an extended family. My family and I cannot thank and praise the staff enough for their approach, understanding and empathy shown to my husband and the excellent care they provide him on an individual basis and the support they give to all our family. Maple Leaf House Care Home is an excellent care home. We would highly recommend it to anyone in the same situation as ours.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you so much for your lovely review. I will make sure I share this with the team. It is clear to us that your husband is receiving the right care at Maple Leaf House and has made much progress since arriving. Please let us know if you require any further assistance.


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Review from Paul W (Husband of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Maple Leaf House to have a pleasant soothing ambience for residents. The friendly staff are cheerful and lively and encourage a feeling of serenity and well-being, giving an atmosphere that is calm, peaceful and tranquil. There is also a sense of cleanliness and order with exemplary medical
care. Healthy eating is encouraged with an excellent balanced menu which includes a variety of protein foods. The building provides an airy, commodious and comfortable home-from-home setting. The home has excellent facilities and hosts numerous themed days and activities which keep residents happy and engaged. There is additional emotional support for residents with the position of a chaplain who gives one-to-one care with a listening ear and comfort. All in all, I have found the staff to be compassionate, kind, helpful, attentive, caring and patient and would thoroughly recommend Maple Leaf House.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you so much for your kind words, as you know, every staff member tries their best to give residents the support they need to live later life well. I will pass your comments to the team.


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Review from D O (Wife of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been very well cared for at Maple Leafe House since 2019. I feel the staff know him well and that he is happy there. Each resident is treated as an individual, and levels of care are carefully managed. Families are encouraged to be involved and to support the home. Acitvities and events
are well organised and cover a wide range of interests.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you so much for your comments. We always strive to provide the right care for the residents who live here. I will share your comments with the team, as always, please let us know if there is anything further we can do.


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Review from P E (Son-in-law of Resident) published on 21 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provider.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for your lovely review, as always if we can ever be of help, please let us know.


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Review from L P (Friend of Resident) published on 29 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place. Care staff excellent, lovely staff tending to service users with comfort and reassurance in every step/ Polite and very aware of any problems service users have. Lots of team spirit. Every time we visit, we are made welcome. Great atmosphere, nice and clean. The food looks fantastic.
Nice facilities to use. Activities each time we go, always different ones. Keep up the good work.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for the lovely feedback. I will ensure your comments are passed on to the team. Everyone works so hard to provide the best service to our residents. Please do let us know if we can do anything further.


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Review from David D (Husband of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Maple Leaf House for nearly seven years. Her care throughout this time has been very good. The pandemic of the last two years has been difficult and several excellent staff have left, but good replacements have been found. Things began to improve considerably when I was
made an 'essential carer' and I am now able to visit her nearly every day. I would be pleased to answer anyone's questions about the home.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for your comments, I will ensure this is passed on to the team. We to are enjoying families coming into the home, it's great seeing everyone again.


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Review from Chris P (Son-in-law of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire staff are friendly and professional.
My mother-in-law's well-being and mental health have improved markedly since moving into Maple Leaf.
We know she is safe and in a good place.

Reply from Sam Stone, Home Manager at Maple Leaf House

Thank you for your lovely comments, I am so glad your mother-in-law has settled into the home. I will ensure your comments are passed on to the team. Please let me know if I can be of any help.


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Review from Sue R (Wife of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband seems very settled and content to be at Maple Leaf House and I am grateful for that, but poor communication from the home has been a problem and has caused me some anxiety. Contact with a care home was new to me when my husband was admitted last year, an introductory booklet would have been
helpful as well as the key information booklet. Lockdowns haven't helped but it sometimes seems that the home assumes we know what is happening, how the home is run and the day to day routines. Communication between the home and relatives may be improving with the introduction of friends and relatives meetings.

Reply from Sam Stone, Home Manager at Maple Leaf House

I sincerely apologise that your husband's admission into the home wasn’t the best experience, however, we hope we can learn lessons to prevent that from happening in the future. Hopefully, you can see the improvements we have made with regards to communication and I intend for this to continue. Also, the open home now should give some reassurance, we are glad families are coming back into the home. If I can be of any further help, please do not hesitate to contact me.


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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Maple Leaf House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Maple Leaf House is calculated as follows: ( (164 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 186 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maple Leaf House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Frequently Asked Questions about Maple Leaf House

What types of Care is Maple Leaf House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Maple Leaf House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Maple Leaf House have?

There are 48 Single Rooms.

What are the Facilities & Services at Maple Leaf House?

Own Furniture if required, Lift, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Maple Leaf House to the centre of Ripley?

0.4 mile(s) as the crow flies, distance by road may be significantly further.