Maple Leaf House

Kirk Close, Ripley DE5 3RY
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9.9 50 Reviews
  • Maple Leaf House, Ripley
Located in the peaceful town of Ripley, Derbyshire, MHA Maple Leaf House provides nursing dementia care for 48 residents. Just a short walk away from local shops, takeaways, and amenities, the home is also within easy reach of Denby Pottery, known for its café, garden centre, and fine pottery.

The home features spacious en-suite bedrooms, thoughtfully designed to enhance the comfort and wellbeing of those living with dementia. Each room offers a unique view of the garden and is connected to the home’s central hub, where the lounge and dining areas are located. The home offers a variety of facilities, including a calming sensory room and a reminiscence room filled with 1980s and '90s-inspired artefacts.

Its easy to understand why mealtimes are so important at Maple Leaf House. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Living with dementia doesn't mean sacrificing fun, entertainment, or stimulation. Residents enjoy a variety of enriching activities that bring joy to each day, from lively theme days and musical performances to spontaneous moments of dance and celebration. Whether it's a Freddie Mercury sing-along or a vibrant South Asian day featuring traditional attire, there’s always something special happening.

Maple Leaf House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or nursing dementia care, the team at Maple Leaf House are here to help.

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Care Provided by Maple Leaf House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 48 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Maple Leaf House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,613 – £1,827
  • (these prices are only a guideline, please contact Maple Leaf House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room

Maple Leaf House Reviews (50)

Total of 50, showing 41-50
9.9

Maple Leaf House has a Review Score of 9.9 (9.876) out of 10, based on 16 reviews in the last 2 years. Over all time Maple Leaf House has 50 reviews.

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Review from Shirley H (Daughter of Resident) published on 5 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at lots of homes in the area and this was the only home I would have allowed my mum to go into.
The home is clean, has beautiful en-suite rooms, and staff who are friendly and will do anything for residents. This I believe is down to excellent management and the manager is excellent at her
job and on the ball with her staff, who treat residents as their family.


Mum has the freedom to walk anywhere and they have a lovely garden.
Lots of activities are organised and they have Christmas and summer fairs.
Also a fantastic monthly newsletter and family meetings to obtain feedback on how they are doing or what may need addressing to improve things.


The food is excellent and the staff are always friendly and smiling as you walk around the place.
I know she is completely safe and well looked after do not ever worry once she is there.
Mum goes for day care and respite at the moment but would not hesitate for her to be there full time. I know the care is superb.


I would live here!


Reply from Susan Wilson, Home Manager at Maple Leaf House

Thank you very much for your kind comments. It is so good to know that relatives and visitors to Maple Leaf experience the family atmosphere that we have tried to create for everyone, not least of all, for the residents; it is so important that they feel ‘at home’ and relaxed in their environment.


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Review from Helen M (Daughter of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you step into Maple Leaf House, you are made to feel very welcome. In time it feels like another part of your family as you get to know all the staff, patients and their families. The staff are very friendly and approachable if you have any questions or concerns. Any issues raised with
management are dealt with quickly and efficiently. The nursing staff keep you well informed of changes in your family members health. No one wants to put their loved ones in a home but the warm friendly welcome we received and the support we had settling dad in at a very stressful and emotional time really helped to put our minds at ease that we had made the right decision. I would recommend getting involved in some of the activities that take place at Maple Leaf to see the benefit it has on some of the residents. There is always something happening at Maple Leaf to engage the residents with if they wish to. A lovely home that I happily recommend to others. Thank you for all you do.

Reply from Susan Wilson, Home Manager at Maple Leaf House

Thank you very much for your kind words. We do aim to create a welcoming, family atmosphere filled with kindness and compassion for everyone at Maple Leaf. Working together as a team of staff, families and friends and listening to comments and concerns helps us to do the best we can for all of our residents.


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Review from Liz D (Daughter of Resident) published on 2 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been a resident in Maple Leaf House since March 2013.
I cannot praise the Manager and Staff highly enough; these ladies and gentlemen are living angels, who provide exceptional care to all the residents.
Working with dementia patients is an extremely challenging vocation however ALL
the staff greet the residents, family and friends with a cheerful smile and a kind word
I have experienced a variety of care homes and I know that Maple Leaf is absolutely exceptional. From the design of the building, to the memory boxes outside each bedroom, the sensory room, the varied entertainment programme, home cooked food, beautiful safe garden and amazing staff, this home is a safe haven.
Methodist Homes have clearly listened to feedback to ensure their homes offer the best support to the resident and their families.
Losing a family member to dementia is heart-breaking, you are mourning the living; Maple Leaf House provides kind compassion and devoted care to all during this difficult time.

Reply from Susan Wilson, Home Manager at Maple Leaf House

Thank you for your very kind and welcome comments. At Maple Leaf we always aim to do the very best we can to make a difference to the lives of those we have in our care and their families and friends. It is so good to have this feedback to share with all the staff. Thank you for taking the time to write and post your comments about Maple Leaf House.


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Review from Dean V (Son of Resident) published on 8 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is a true home for my mother, She been there 2 years can't praise the staff enough for looking after all her wellbeing needs. She is always clean and tidy having hair and nails done wearing necklaces and bracelets. Staff always address any issues sensitively. We feel welcome at my mother's
home anytime of the day/evening which helps with work and young family. Staff always talk to our son as it's important grandchildren feel comfortable visiting. Staff phone me regarding mother seeing a doctor and keep me updated. When I have visited staff have told me when mum has joined in activities and thanks to the many photos they take put up around the home and monthly newsletter sent out you can see yourself what your loved one has been taking part in when you are unable to be there and that this is a well run caring home. It's nice to go look for mum as she can be sat in any area of the home, The layout of the home is well done, there are areas where doors to outside gardens can be left open.

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Review from Alison H (Daughter of Resident) published on 15 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The highest praise to the team at Maple Leaf House, Ripley. All the staff are very caring, helpful and respectful. The team has a very good leader in the Manager. It is a happy home with a big happy family. Nothing is too much trouble and staff are friendly, welcoming and approachable.
Our Dad
is a Dementia and Parkinson's sufferer and moved into MLH in May 15. It was not his choice to leave his house and go into care, but despite that he settled in well and is clearly loved and cared for. He is kept clean and tidy and is very well fed, while most importantly, being kept safe.
Our Dad is Indiana Jones with Dementia, full of adventure and keen to have fun and live life to the full and beyond, but sadly with failing body and mind that became full of mishaps and many accidents.
Dad does not just sit and vegetate, but is helped and encouraged to participates in the many regular activities at MLH.
Other homes could learn a lot from this home.
Thoroughly recommend! 11/10

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Review from Roger K (Son of Resident) published on 15 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Maple Leaf House is nothing short of an amazing care home. Having visited over 20 different care homes with my sister in an effort to find a new care home for our mother, finding Maple Leaf House was the answer to all our prayers. The standard of every aspect of this care home is of the highest level,
and is the standard by which all care homes should be measured. The manager leads by example and ensures that every member of staff performs their duties to the highest level. The staff themselves are all loving, caring people who look after the residents as if they were their own relatives, and go out of their way to provide care that is a joy to behold. The home itself is extremely well designed for people with dementia. It is spotlessly clean and beautifully decorated. The rooms are all spacious, light, airy and en-suite. The secure central garden is safe, well maintained and well stocked with flowers and shrubs. Everything about Maple Leaf House from A to Z is beyond belief.

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Review from Karen F (Daughter of Resident) published on 8 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living in Maple Leaf House for nearly five years, in that time she has received the best care I could have wished for. The home is designed to make life with dementia the most comfortable it can possible be and tailor made activities are accessible daily. The home is well run, clean
and tidy, meals are varied and special diets catered for. When choosing my mum's new home I visited the premises, unannounced, at various time of the day and was very impressed, especially with the morning visit when the only fragrance present was that of bubble bath and perfume! Nearly five years on and the home still is run to the same top class standards and I have never had cause to complain. It is never an easy decision choosing a new home for your loved one, but finding Maple Leaf made things a lot easier.

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Review from Gwen O (Daughter of Resident) published on 4 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Maple Leaf provided outstanding care for mum. Staff at all levels were professional and dedicated.


The design of the building is superb with an indoor walkway/corridor surrounding a well maintained garden. Three lounges, quiet sensory and reminiscence rooms together with an excellent activities

programme means all resident's needs are catered for.


My brother and I are so grateful to all staff for their care of our mum


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Review from Ruth (Daughter of Resident) published on 3 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just passed away after being a resident at Maple Leaf House for over 2 years. She was really happy and comfortable there.The holistic care is excellent and the staff are very loving and always demonstrate a high standard of respect and dignity towards the residents. The ambiance is very
pleasant and there is always a welcoming, happy atmosphere. It was a great comfort to us to know that Mum was being cared for in such a well managed, caring Nursing Home.

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Review from Ann (Daughter of Resident) published on 9 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the 1st day of entering Maple Leaf Mum has been happy and very well looked after, her care cannot be faulted. The staff are very kind and well trained and are continually updated, they are really good with mum and 'her' Alzheimer's. The home is clean, spacious, light and welcoming, the rooms are
comfortable, with on suit facilities and personal touches can be added to the rooms and there are enclosed gardens for the residents to sit or wander in. Plenty of food is always available and entertainment well organised. This home is a credit to it's manager and every one of her staff.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Maple Leaf House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Maple Leaf House is calculated as follows: ( (164 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 186 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maple Leaf House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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