I've always found all the staff very friendly and approachable. Nothing was ever too much trouble.
Carol W (Wife of Resident)
Staff are always there to offer support when needed. I always know my relative is safe and secure.
J D (Sister of Resident)
Despite a 50-mile round trip for me to visit, I wouldn't have wanted him anywhere else.
M W (Wife of Resident)
The Meadows has a Review Score of 9.7 (9.718) out of 10, based on 22 reviews in the last 2 years. Over all time The Meadows has 97 reviews.
Review from J F (Cousin of Resident) published on 20 April 2023
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, I will ensure that they are passed on to the staff.
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Review from Dawn C (Daughter of Resident) published on 18 April 2023
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you so much for your feedback. We’re sorry that you felt the activities were lacking. We are a little surprised by this as we tailor the activities to each individual and ensure there is something they will enjoy within the calendar. We run weekly book clubs, do seasonal crafts, painting, baking, play games, invite in dancers/singers etc - we aim to always have something going on. That being said, we have reviewed this with the Activities Coordinators and other staff and will add some more activities day to day.
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Review from Angela H (Daughter of Resident) published on 15 March 2023
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely words, I will ensure that they are passed on to all the staff.
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Review from Carl S (Son of Resident) published on 27 July 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, I will ensure that they are passed on to all the staff.
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Review from Sue R (Daughter of Resident) published on 14 July 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely words, we are so happy to hear Mum enjoyed her stay with us.
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Review from C J (Son of Resident) published on 29 June 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review, your kind words are much appreciated.
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Review from Carol W (Wife of Resident) published on 20 June 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, they are much appreciated.
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Review from Elaine A (Daughter of Resident) published on 20 June 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review, I will pass on your kind words to the staff.
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Review from Ruth H (Wife of Resident) published on 9 June 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you so much for your kind words they are very much appreciated
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Review from J D (Sister of Resident) published on 6 June 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review, your kind words are very much appreciated.
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Review from J W (Resident) published on 24 May 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your review and for taking the time to meet with me. We have listened to your comments and put some actions in place, which you agreed would be beneficial. If you have any concerns going forward, please ask staff to alert me and I will come and discuss these.
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Review from G H (Resident) published on 18 May 2022
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Reply from Michelle Sanders, Administration Manager at The Meadows
We much appreciate your review, it is much appreciated.
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Review from John T (Husband of Resident) published on 18 May 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review of our service it is very much appreciated.
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Review from April S (Daughter of Resident) published on 7 March 2022
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Reply from Michelle Sanders, Home Manager at The Meadows
Thank you for your kind words. They are very much appreciated and we will pass on your lovely review to the staff team.
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Review from M J (Daughter of Resident) published on 17 February 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your sincere and heartwarming words. I will share your lovely review with all the care staff; it is much appreciated.
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Review from Sam W (Son of Resident) published on 31 January 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review, I will pass on your kind words to the staff.
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Review from D C (Relative of Resident) published on 14 January 2022
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words - they are much appreciated by all the staff.
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Review from Colin F (Son of Resident) published on 13 December 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for taking the time to complete a review of our services, it is much appreciated.
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Review from Jeanette F (Niece of Resident) published on 25 October 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review it is much appreciated
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Review from Marilyn H (Daughter of Resident) published on 15 October 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, they are greatly appreciated by all the staff.
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The Review Score of 9.7 (9.718) out of 10 for The Meadows is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.718 for The Meadows is calculated as follows: ( (193 Excellents x 5) + (60 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 259 Ratings = 4.718
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Meadows is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2013
Since leaving school at the age of 16, I have worked in adult social care, with both the elderly and those with learning disabilities.
I started my career as a care assistant with Nottinghamshire County Council and worked my way up to a management position over a period of 15 years. During this time I completed my NVQ Level 4 in Care and Level 4 in Management and then went on to complete my Leadership and Management in Care Services Award.
I left Nottinghamshire County Council after 22 years looking for a new venture and joined the team at the Meadows as their Registered Manager in 2013.