I've always found all the staff very friendly and approachable. Nothing was ever too much trouble.
Carol W (Wife of Resident)
Staff are always there to offer support when needed. I always know my relative is safe and secure.
J D (Sister of Resident)
Despite a 50-mile round trip for me to visit, I wouldn't have wanted him anywhere else.
M W (Wife of Resident)
The Meadows has a Review Score of 9.7 (9.718) out of 10, based on 22 reviews in the last 2 years. Over all time The Meadows has 97 reviews.
Review from B F (Son of Resident) published on 6 October 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your review, it is very much appreciated.
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Review from Ian G (Son of Resident) published on 23 September 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words. I will pass your lovely review onto our staff.
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Review from N W (Daughter of Resident) published on 23 September 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words. I will pass your lovely review onto our staff.
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Review from Michael H (Husband of Resident) published on 1 September 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely words, I will ensure that they are passed onto all the staff.
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Review from B H (Partner of Resident) published on 13 August 2021
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Reply from Michelle Sanders, Home Manager at The Meadows
Thank you for your kind words. I will pass your lovely review onto our staff.
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Review from Christine P (Daughter of Resident) published on 21 July 2021
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Reply from Michelle Sanders, Home Manager at The Meadows
Thank you for your lovely review. I will pass your kind words onto our staff.
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Review from Karen E (Wife of Resident) published on 15 July 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you so much for your kind words; they are much appreciated by all the staff.
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Review from Graham L (Nephew of Resident) published on 19 May 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review; your kind words are very much appreciated by all the staff.
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Review from Brendan O (Son of Resident) published on 22 March 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you so much for your lovely review, your kind words are much appreciated by all the staff.
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Review from Nicky S (Relative of Resident) published on 10 March 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review; your kind words are very much appreciated.
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Review from Sue H (Daughter of Resident) published on 10 March 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review; your kind words are much appreciated by all of the staff.
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Review from Mary B (Daughter of Resident) published on 9 March 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review of our services; it is very much appreciated, and I will ensure that your kind words are passed onto the staff.
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Review from Lisa P (Granddaughter of Resident) published on 9 March 2021
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Thank you to all at Rose Court for all you have done for my grandma. You made her last few months of life safe, relaxed and enjoyable for her, and we will be forever thankful.
Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for such a lovely review; your kind words mean a lot to us all.
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Review from Lynda O (Daughter-in-law of Resident) published on 9 March 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review, your kind words are very much appreciated by all the staff.
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Review from Karen M (Wife of Resident) published on 4 March 2021
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Reply from Lindsay Adlington, Administration Manager at The Meadows
We are sorry that you feel that your husband did not receive the care you expected during his short stay at The Meadows and we take concerns extremely seriously. We will investigate these issues thoroughly and we shall speak with you privately in due course.
It is really unfortunate that you were unable to visit the home to experience our service first-hand like other relatives before the pandemic. We receive frequent praise and plaudits for the care that they support our residents with. Our clinical staff are very experienced and work with GP’s and District Nurses regularly to ensure residents are receiving the best care.
We provide a freshly cooked menu from our experienced catering team. We have a 5* food hygiene rating and receive many positive comments. We understand not everyone has the same taste so we cater for individual needs too.
Again, we are sorry that you feel this way and will work with you to ensure your concerns are addressed.
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Review from Jane W (Daughter of Resident) published on 14 December 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words I will ensure that they are passed onto all the care staff.
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Review from Helena C (Daughter of Resident) published on 17 November 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely words; they are much appreciated.
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Review from Robert T (Son of Resident) published on 30 October 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for such a lovely review; I will ensure that your kind words are passed onto the staff.
Facilities
Care / Support
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Treated with Dignity
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Review from Dave W (Resident) assisted by family/friend published on 28 October 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you so much for your lovely words; I will ensure that they are passed onto all the staff.
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from R L (Granddaughter of Resident) published on 22 October 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, they are greatly appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
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The Review Score of 9.7 (9.718) out of 10 for The Meadows is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.718 for The Meadows is calculated as follows: ( (193 Excellents x 5) + (60 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 259 Ratings = 4.718
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Meadows is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2013
Since leaving school at the age of 16, I have worked in adult social care, with both the elderly and those with learning disabilities.
I started my career as a care assistant with Nottinghamshire County Council and worked my way up to a management position over a period of 15 years. During this time I completed my NVQ Level 4 in Care and Level 4 in Management and then went on to complete my Leadership and Management in Care Services Award.
I left Nottinghamshire County Council after 22 years looking for a new venture and joined the team at the Meadows as their Registered Manager in 2013.