I've always found all the staff very friendly and approachable. Nothing was ever too much trouble.
Carol W (Wife of Resident)
Staff are always there to offer support when needed. I always know my relative is safe and secure.
J D (Sister of Resident)
Despite a 50-mile round trip for me to visit, I wouldn't have wanted him anywhere else.
M W (Wife of Resident)
The Meadows has a Review Score of 9.7 (9.718) out of 10, based on 22 reviews in the last 2 years. Over all time The Meadows has 97 reviews.
Review from C W (Daughter of Resident) published on 22 October 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, they are much appreciated.
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Review from K B (Wife of Resident) published on 9 September 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your lovely review, your kind words are much appreciated.
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Review from R P (Daughter of Resident) published on 27 February 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, they are much appreciated.
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Review from A J (Wife of Resident) published on 13 February 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, I will pass them onto the staff.
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Review from A L (Daughter of Resident) published on 13 February 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for lovely words, I will ensure that your kind words are passed onto the staff.
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Review from J H (Daughter of Resident) published on 13 February 2020
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Review from P W (Daughter of Resident) published on 10 February 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for such a lovely review, I will ensure that your kind words are passed onto the staff at Lavender Court.
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Review from Christopher (Son of Resident) published on 28 January 2020
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, they are very much appreciated.
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Review from D M (Husband of Resident) published on 10 December 2019
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, they are much appreciated.
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Review from Denise D (Daughter of Resident) published on 12 November 2019
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you so much for your kind words, they are very much appreciated.
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Review from P W (Son of Resident) published on 22 October 2019
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Reply from Lindsay Adlington, Administration Manager at The Meadows
Thank you for your kind words, they are very much appreciated.
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Review from Linda W (Relative of Resident) published on 22 October 2019
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Reply from Michelle Sanders, Home Manager at The Meadows
Thank you for your kind words, it means a lot to us all.
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Review from Josephine G (Daughter of Resident) published on 21 May 2019
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Reply from Michelle Sanders, Home Manager at The Meadows
Thank you for your kind words, mum was loved by one and all and is sadly missed.
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Review from Ronald F (Husband of Resident) published on 10 May 2019
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Review from E A (Daughter-in-law of Resident) published on 28 March 2019
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Review from Cara C (Daughter of Resident) published on 28 March 2019
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Reply from Michelle Sanders, Home Manager at The Meadows
Thank you for your valued review and for meeting me to discuss the review. I am very grateful for your comments and that you are happy with the complete service we offer.
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Review from Peter S (Resident) assisted by family/friend published on 15 March 2019
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Reply from Michelle Sanders, Home Manager at The Meadows
We would like to thank you for completing the review card of our service. We gratefully appreciate your feedback. Your views and suggestions are very important to us and we will use your comments to improve our service for all of our residents. We will discuss with you your specific points and the actions we are able to take.
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Review from Tony L (Brother of Resident) published on 21 June 2018
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We always felt happy and confident that my sister was getting the best care and looked after all of her needs.
We as a family were very pleased that we found the right
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Review from Linda M (Daughter of Resident) published on 11 May 2018
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Review from Ian J (Son of Resident) published on 3 May 2018
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The Review Score of 9.7 (9.718) out of 10 for The Meadows is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.718 for The Meadows is calculated as follows: ( (193 Excellents x 5) + (60 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 259 Ratings = 4.718
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Meadows is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2013
Since leaving school at the age of 16, I have worked in adult social care, with both the elderly and those with learning disabilities.
I started my career as a care assistant with Nottinghamshire County Council and worked my way up to a management position over a period of 15 years. During this time I completed my NVQ Level 4 in Care and Level 4 in Management and then went on to complete my Leadership and Management in Care Services Award.
I left Nottinghamshire County Council after 22 years looking for a new venture and joined the team at the Meadows as their Registered Manager in 2013.