I've always found all the staff very friendly and approachable. Nothing was ever too much trouble.
Carol W (Wife of Resident)
Staff are always there to offer support when needed. I always know my relative is safe and secure.
J D (Sister of Resident)
Despite a 50-mile round trip for me to visit, I wouldn't have wanted him anywhere else.
M W (Wife of Resident)
The Meadows has a Review Score of 9.7 (9.718) out of 10, based on 22 reviews in the last 2 years. Over all time The Meadows has 97 reviews.
Review from F M S (Resident) published on 5 April 2018
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Review from William S (Son of Resident) published on 27 March 2018
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Review from Julie B (Daughter of Resident) published on 13 October 2017
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Reply from Samantha Palmer, HR Manager at The Meadows
Thank you for your review. I am glad to hear that your father's care has been excellent and that he has settled in so well.
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Review from Patricia S (Wife of Resident) published on 25 April 2017
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Review from Stephen C (Son of Resident) published on 17 March 2017
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Review from Sandra W (Daughter of Resident) published on 9 March 2017
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Review from Doreen W (Niece of Resident) published on 22 November 2016
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Review from Jake M (Daughter of Resident) published on 4 August 2016
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Review from Linda G (Relative of Resident) published on 28 June 2016
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Review from Janet B (Wife of Resident) published on 10 May 2016
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Review from Lesley B (Daughter of Resident) published on 18 March 2016
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Review from Sheila P (Daughter of Resident) published on 15 February 2016
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Review from Ali R (Daughter of Resident) published on 5 February 2016
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Review from Jack F (Nephew of Resident) published on 6 January 2016
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Review from Andy M (Grandson of Resident) published on 6 January 2016
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Review from Julie N (Niece of Resident) published on 8 December 2015
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Review from Carol P (Sister of Resident) published on 25 November 2015
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The Review Score of 9.7 (9.718) out of 10 for The Meadows is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.718 for The Meadows is calculated as follows: ( (193 Excellents x 5) + (60 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 259 Ratings = 4.718
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Meadows is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2013
Since leaving school at the age of 16, I have worked in adult social care, with both the elderly and those with learning disabilities.
I started my career as a care assistant with Nottinghamshire County Council and worked my way up to a management position over a period of 15 years. During this time I completed my NVQ Level 4 in Care and Level 4 in Management and then went on to complete my Leadership and Management in Care Services Award.
I left Nottinghamshire County Council after 22 years looking for a new venture and joined the team at the Meadows as their Registered Manager in 2013.