Millfield Nursing Home

Cedar Park Drive, Bolsover, Chesterfield S44 6XP
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8.2 31 Reviews
  • Millfield Nursing Home, Chesterfield
Millfield Nursing Home is a nursing, residential and respite care home just 15 minutes from Chesterfield. Based in the market town of Bolsover, Millfield Nursing Home is a bright, modern and well-appointed nursing home with 48 spacious bedrooms.

The Bolsover nursing home boasts spacious living and dining rooms, with plenty of space to relax and unwind. Recently refurbished, their outdoor area is secure, with comfy patio furniture and large planters to grow new flowers every season. In addition, Millfield Nursing Home regularly welcomes visits from the Home Manager's dog, Tilly.

The dedicated team at Millfield Nursing Home are compassionate, approachable, and dedicated to forming meaningful connections with residents. Skilled in various forms of care, the team can provide a high level of support, including nursing and residential care. Residents wellbeing is prioritised, with a focus on delivering personalised and compassionate care throughout their stay at the nursing home.

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Care Provided by Millfield Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Radford (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Millfield Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Millfield Nursing Home Reviews (31)

Total of 31, showing 1-20
8.2

Millfield Nursing Home has a Review Score of 8.2 (8.240) out of 10, based on 10 reviews in the last 2 years. Over all time Millfield Nursing Home has 31 reviews.

Overall Experience

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  • 11
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Date Published

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Review from June C (Daughter of Resident) published on 27 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm more than happy with the care my mum receives. All the staff are friendly and always willing to help with anything.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will pass your comments on to the team. Kind regards.


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Review from Julie R (Daughter of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent her last few months at Millfield and we couldn’t have wished for a better place to end her days.
All the staff were fabulous with her. They loved her like their own.
They welcomed us as visitors anytime. Which we greatly appreciated during her final week.
We as a family would like to thank
each and every member of staff.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you believe that your mum received excellent care and you felt supported by the staff. It was a pleasure to care for your mum she will be missed by staff and residents, condolences to you all. Kind regards.


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Review from N G (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mother stayed at Millfield Nursing Home struggling with poor mobility following a hospital admission. Sadly I feel that my mother’s physical and mental health declined in the four weeks that she was there and the promise of care that would be provided for my mother was not fulfilled. The high price
does not reflect a high standard of quality of care and value for money. However the thing I find the most shocking was getting my mother to sign a Residence Contract without a family member present. I was later told “she has capacity” but at 96 I feel this is totally unacceptable. Yes, she has capacity but not to sign a 13-page contract setting out the legally binding terms and conditions of her stay. This really is not good practice.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Dear NG. Thank you for taking the time to leave us a review. Your feedback is really important to us here at Millfield. With regards to the concerns you have raised, I would be happy to speak with you about this directly. Please do reach out to me or a member of the team here if you would like to discuss your concerns in detail. The safety, comfort and wellbeing of all our residents is of paramount importance to us and hopefully I can provide all the necessary reassurance around how we plan and deliver the best possible care for the people who live with us. Best wishes


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Review from Emma D (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was in Millfield care home for three and a half years from June 2020 to December 2023 when she passed away. Over the years the care our mum received was incredible, they treated her with love and respect and she formed special bonds with all of the wonderful staff. When our mum had her stroke
it was so hard for me and my two sisters having to put her in a care home, but we were so glad we chose Millfield. We ourselves built up really good relationships with all the staff, nothing was too much trouble. We experienced some wonderful moments with Mum, especially going down to watch the entertainment singers, Christmas and Summer fairs. Knowing our mum was loved and cared for by everyone gave us peace. In Mum's final days everyone was absolutely amazing in every way, the way they handled Mum, how they treated and spoke to her was just incredible, they supported us too and couldn’t do enough for us all. There are not enough words to say how grateful we are to each and every one of them. Thank you.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you believe that your mum’s final years with us gave you some wonderful moments with her. It was an honour to care for your mum getting to know her and her family and extend our condolences to you all.
Kind regards.


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Review from S C (Daughter-in-law of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law stayed for a week’s respite care. The room was excellent, with a huge en-suite bathroom.
The staff were so welcoming and couldn’t do enough for her. They were so friendly, and the support they gave her was brilliant.
The food was good, and they always encouraged her to eat with other
residents.
The management of the home was excellent. Overall, a really nice place to stay. She definitely wants to return for another stay.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Thank you for taking the time to review Millfield. It was a pleasure to care for your relative, and it was lovely that she made friends and joined in our activities. She would be welcome to join us again.


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Review from D S (Granddaughter of Resident) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I've witnessed residents being shouted at by carers. Resident checks are infrequent, and they can be left on the floor, shouting for help for an hour or more at a time. Meal quality/size is inconsistent, and residents are sometimes forgotten. Residents are often insufficiently dressed, and the home
is insufficiently heated. Clothes regularly go missing. The majority of residents are also left in their rooms, with no stimulation, and excluded from any form of entertainment. The carers have no dementia training, and most don't understand how to speak to anybody who lacks full capacity. Don't expect to see the manager around the home, as she is usually locked in her office. The floor is often dirty/sticky, and excessive amounts of air freshener is used, which is bad for those with respiratory problems. I could put more, but running out of characters!


This home may be okay for somebody who can speak for themself, however, I'd avoid if your/your relatives' needs are at all more complex.


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Review from Janet B (Daughter of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad had short spells of respite over the last year so when it came to full-time care we were confident that Millfield Nursing Home was to be his home. It is such a friendly and welcoming place for both residents and their family. The staff are so caring and I feel confident Dad is getting the best care
he could. Also, the activities and days out are great for the residents and Dad never complains about the food!. Would definitely recommend.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

It is a pleasure to care for your father. Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and will be fed back to the team.


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Review from K B (Granddaughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good experience at the care home. The staff are caring and attentive. The only problem I have is with the cleaning regime, which I feel could be more thorough, especially when it concerns bathrooms and toilet areas.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

At Millfield, we strive to ensure that all of our residents have the best possible experience. Your feedback is really very important to us, so thank you very much for taking the time to share your experience with us.


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Review from Simon T (Relative of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Some staff are great. Others are not committed to care and seem to spend more time sat talking near the lift than attending to patients.
Most of the staff are very good and the facilities are OK. Sometimes people lose sight of just how much some patients are paying from their own life savings to be
cared for.

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Review from I B (Daughter of Resident) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very friendly atmosphere from all the staff and around the home in general. Resident checks are very frequent and jovial. Help with feeding the resident is gladly given. The dignity of resident is protected at all times by the staff. End-of-life care given with care and compassion. This applies to
visitors as well as the resident. A home where caring is the number one priority. I would definitely recommend this care home.

Reply from Angus Matthew, Manager at Millfield Nursing Home

Thank you for your kind words of support. It makes a big difference to our Bolsover care teams to know that they are appreciated.


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Review from Suzanne G (Daughter of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are fantastic and worth their weight in Gold.
Dad went in the nursing home after an awful time in hospital. He has Alzheimer's and deteriorated a lot in hospital. All the staff at Millfield Nursing, from nursing staff, carers, laundry, cleaning and cooks, and not least the entertainment
staff, they are all a credit to the home for not only doing their job but for clearly caring for the residents and the family who visit.
My dad is now on end of life care, and he is so comfortable and relaxed it is making a terrible time seem so much more bearable. I thank God that my dad was put in this nursing home. He has clean clothes on every day, all washed and ironed well. He is clean shaven. The food is great, home cooked food, amazing cakes.
Over many years I have visited people in nursing homes and never seen as much care as I see in Millfield. It is such an important job, and having the right staff is crucial.
Thank you to all the Millfield staff.

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Review from J H (Daughter of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in September 2021 and settled in really quickly. She is enjoying her new surroundings and is being looked after really well.

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Review from David J (Son of Resident) published on 5 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My opinion is that Millfield at Bolsover is run to the highest degree.
Management is excellent and very professional. Staff are very responsive and caring to their job in caring, not only for Mum to the highest attribution possible. My trust is with this nursing home to look after my mum, 95 years
old, to which I compliment them on a good job and care.

Reply from Angus Matthew, Marketing Manager at Millfield Nursing Home

It was a pleasure to care for your father and now your mother. Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated by the team.


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Review from M S (Son of Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been amazing to see dad and mum. The staff are amazing. The visit through the french doors was very emotional.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated by the staff. I understand visiting is emotional and difficult at present with closed window visits, but your dad really enjoys his facetime calls with you as well. We are hoping to further improve this by becoming green-rated and moving to indoor lounge visits in the next few weeks and look forward to seeing you. Kind Regards, Karen Radford


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Review from Jean B (Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very caring and patient. Although most are quite young, they have a lot of compassion. The activities are very good with quite a variety from games to quizzes and cooking.

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Review from L J (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum arrived at Millfield in very poor health, after a prior nursing home stay. Instantly, the Millfield staff went above and beyond to welcome mum, make her comfortable and ensure her environment was as loving as possible.
As family members, we found the support and guidance provided second to none.
Staff went out of their way to help and support us, something that was incredibly reassuring at such a difficult time.

Reply from Karen Radfrod, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you believe our hard-working staff go above and beyond. It is also pleasing to hear that you feel the support and guidance we provide is second to none. Kind regards.


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Review from D H (Son of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall care of my relative is very good. I would recommend Millfield care home to anyone needing care.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find the overall care we provide to be good. It is also pleasing to hear that you would recommend Millfield to anyone.
Kind regards, Karen Radford, Home Manager.


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Review from Janet C (Daughter of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and I are both happy with the care and support she is receiving. We enjoy attending the activities the home provides. They seem to be bringing my mum back to her old self. We are looking forward to having Christmas dinner at Millfield with my mum.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you believe that your nana’s final year with us was made truly great. We very much enjoyed getting to know you nana and we would like to once again offer our sincere condolences to you all.
Kind regards, Karen Radford, Home Manager.


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Review from Craig W (Grandson of Resident) published on 27 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana was a resident of this care home until she passed away. I truly believe her final year was made to be a truly great one. The activities kept the residents busy and the staff were always attentive.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you believe that your nana’s final year with us was made truly great. We very much enjoyed getting to know your nana and we would like to once again offer our sincere condolences to you all.


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Review from K T (Nephew of Resident) published on 5 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A well-run home from home. Good food, cleaning food, no smells. Don't water plants! Friendly staff, very responsible and good carers.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home to be well run. It is also pleasing to hear that you believe our staff provide good care and very responsible!
Kind regards, Karen Radford, Home Manager


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Current Review Score: 8.2 (8.240)

Overview of Review Score

The Review Score of 8.2 (8.240) out of 10 for Millfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.840 for Millfield Nursing Home is calculated as follows: ( (53 Excellents x 5) + (29 Goods x 4) + (13 Satisfactorys x 3) + (13 Poors x 2) + (11 Very Poors x 1) ) ÷ 119 Ratings = 3.84

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.4 Points relating to the number of positive Reviews for Millfield Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 7 Positive Reviews ÷ 10 = 0.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Karen

Karen Radford

Job Title: Home Manager

Joined: 2013

My name is Karen Radford and I am the Home Manager at Millfield Care Home in Chesterfield. I have been working in the care sector for over 34 years and have been Home Manager at this Orchard Care Home since 2013.


Frequently Asked Questions about Millfield Nursing Home

What types of Care is Millfield Nursing Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Millfield Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Millfield Nursing Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Millfield Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Millfield Nursing Home to the centre of Chesterfield?

6.2 mile(s) as the crow flies, distance by road may be significantly further.