Millfield Nursing Home

Cedar Park Drive, Bolsover, Chesterfield S44 6XP
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8.2 31 Reviews
  • Millfield Nursing Home, Chesterfield
Millfield Nursing Home is a nursing, residential and respite care home just 15 minutes from Chesterfield. Based in the market town of Bolsover, Millfield Nursing Home is a bright, modern and well-appointed nursing home with 48 spacious bedrooms.

The Bolsover nursing home boasts spacious living and dining rooms, with plenty of space to relax and unwind. Recently refurbished, their outdoor area is secure, with comfy patio furniture and large planters to grow new flowers every season. In addition, Millfield Nursing Home regularly welcomes visits from the Home Manager's dog, Tilly.

The dedicated team at Millfield Nursing Home are compassionate, approachable, and dedicated to forming meaningful connections with residents. Skilled in various forms of care, the team can provide a high level of support, including nursing and residential care. Residents wellbeing is prioritised, with a focus on delivering personalised and compassionate care throughout their stay at the nursing home.

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Care Provided by Millfield Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Radford (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Millfield Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Millfield Nursing Home Reviews (31)

Total of 31, showing 21-31
8.2

Millfield Nursing Home has a Review Score of 8.2 (8.240) out of 10, based on 10 reviews in the last 2 years. Over all time Millfield Nursing Home has 31 reviews.

Overall Experience

  • 16
  • 11
  • 2
  • 1
  • 1

Date Published

31
0
3
9
22

Review from A L (Daughter of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is happy and well cared for. I feel confident the staff can cope with all sorts of situations and will liaise with family when necessary.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you feel that your mum is happy and well cared for.
Kind regards Karen Radford, Home Manager.


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Review from J B (Daughter of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Situated in pleasant and quiet surroundings. Access is good but secure. Very good ambience and atmosphere throughout. Staff are friendly, helpful and focussed. All residents are treated with respect and courtesy. There is a wide range of activities available for residents who are encouraged to participate.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find that all of our residents are treated with respect and courtesy at all times. It is also gratifying to hear that you find our staff to be friendly, helpful and focussed on the care of our residents.
Kind regards Karen Radford, Home Manager.


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Review from Sandra P (Daughter-in-law of Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is clean, staff are very friendly and helpful.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents and I am very pleased to hear that you find our staff to be very friendly and helpful.
Kind regards


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Review from Jennifer E (Friend of Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and helpful, with a good selection of meals.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents and I am very pleased to hear that you find our staff to be friendly and helpful and that there is a good variety to the meals we provide.
Kind regards


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Review from Della R (Daughter of Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and caring. They do a great job and are dedicated to their work. Very kind and will listen to your concerns (if any).

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents and I am very pleased to hear that you find our staff to be very helpful, caring and dedicated to their work.
Kind regards


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Review from J W (Son of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Poor communications between nurses and other staff.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

We appreciate you taking the time to leave a comment and take all feedback seriously.
If you would like to discuss this in any further detail with me, the Home Manager, or with those in our Support Centre, please do not hesitate to let me know.
Kind regards Karen Radford, Home Manager.


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Review from Chris E (Friend of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff and keeps us informed throughout the year.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you feel that you find the staff friendly and that they keep you well informed.
Kind regards Karen Radford, Home Manager.


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Review from Jeanette H (Friend of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend every week since she moved to Millfield early last summer. The staff are consistently professional, kind and friendly both to residents and visitors. The prevailing atmosphere is one of care, kindness and goodwill, reflecting the quality of the management team and staff. Working
12-hour shifts, it cannot be easy but I have never seen standards fall. I am also impressed by the fundraising efforts of the staff which enable a succession of events and outings.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Many thanks for taking the time to leave a review for Millfield, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team we strive to provide the best care possible for our residents and I am very pleased to hear that you find the atmosphere to be one of caring, kindness and goodwill. It is also gratifying to hear that you find the staff to be professional, kind and friendly, not only to the residents but also to all visitors.
Kind regards


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Review from Glyn E (Brother of Resident) assisted by family/friend published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

Reply from Karen Radford, Home Manager at Millfield Nursing Home

Thank you for taking the time to write a positive review for Millfield, all feedback is greatly appreciated and I will pass your comments onto the team.
Karen Radford, Home Manager


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Review from S W (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother passed aways on December 1st but the care she received from the staff at Millfield was excellent both during her stay there (approx 3 years) and a the end of life. I was kept fully informed by the nurses which were very comforting. I would highly recommend Millfield.

Reply from Karen Radford, Care Home Manager at Millfield Nursing Home

Thank you very much for your review of Millfield care home.
I am so pleased that you were happy with the care your mother received in the home.
Our staff do work hard to make sure that our residents and their families are made to feel welcome and at home.
Thank you again.
Best wishes.


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Review from S C (Daughter of Resident) published on 18 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my initial enquiry regarding nursing care for my mother, we have been dealt with in a caring, informative, professional way giving us confidence and peace of mind in deciding to place mum at Millfield Nursing and Residential Home without exception all the staff are exceptional. The staff as a whole
are all very friendly and nurturing both to my mum and her family and are very pro-active in providing for her needs. We have been very impressed and reassured by everyone's attitude and the foresight applied in catering for mums nursing and caring needs.

Reply from Karen Radford, Care home manager at Millfield Nursing Home

Thank you very much for your review.


It is great to hear such a positive response to our staff and the work that they do.
I am so glad that you felt reassured knowing that your mother was comfortable and well cared for here.


Thank you again.


Kind regards


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Current Review Score: 8.2 (8.240)

Overview of Review Score

The Review Score of 8.2 (8.240) out of 10 for Millfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.840 for Millfield Nursing Home is calculated as follows: ( (53 Excellents x 5) + (29 Goods x 4) + (13 Satisfactorys x 3) + (13 Poors x 2) + (11 Very Poors x 1) ) ÷ 119 Ratings = 3.84

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.4 Points relating to the number of positive Reviews for Millfield Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 7 Positive Reviews ÷ 10 = 0.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Karen

Karen Radford

Job Title: Home Manager

Joined: 2013

My name is Karen Radford and I am the Home Manager at Millfield Care Home in Chesterfield. I have been working in the care sector for over 34 years and have been Home Manager at this Orchard Care Home since 2013.