Morton Grange is a Local Authority quality premium provider and AQP provider for Continuing Healthcare funded by the Integrated Care Board (NHS)
Self-Funded nursing clients will qualify for Funded Nursing Care from the NHS (currently £235.88 per week from 1.4.24) which would be included in the above nursing rate. If they don't qualify for or lose FNC but we assess their need as high the above rates could still apply in full.
Local authority funded clients with Dementia attract a Dementia premium which like FNC would be factored in to the above fee rates.
Cost of hairdressing (available weekly), chiropody (as required), newspapers (delivered daily as requested) and spending money for trips and toiletries we provide are not included. You are welcome to arrange any of these things your self if required.
Visitors welcome at any time.
Ample on-site parking available.
Morton Grange has a Review Score of 9.6 (9.644) out of 10, based on 11 reviews in the last 2 years. Over all time Morton Grange has 88 reviews.
Review from J H (Friend of Resident) published on 11 April 2025
Submitted via Postal Card •
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Reply from Shancimol Mathew, Registered Manager at Morton Grange
Thank you so much for taking the time to give us the feedback. Glad to know that you are happy with the care and support your friend receiving here. Your feedback is very important to us. Thank you
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Review from W S (Daughter of Resident) published on 21 March 2025
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Reply from Shancimol Mathew, Registered Manager at Morton Grange
Thank you so much for taking the time to give us the feedback. We feel honoured that you trust us to look after your Dad. We appreciate all your support. We would like to excel in all areas. So could you please let us know what we can do to improve on the areas where we didn't score 5 stars? Your feedback is very important to us as that will help us to improve further. Thank you
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Review from Leslie B (Son of Resident) published on 4 March 2025
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Reply from Shancimol Mathew, Registered Manager at Morton Grange
Thank you so much the lovely feedback. We really appreciate you for trusting us to look after your loved ones. Your kind words are an inspiration to all of us. Thank you.
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Review from Henry W (Husband of Resident) published on 4 February 2025
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Reply from Shancimol Mathew, Registered Manager at Morton Grange
Thank you for your lovely feedback. We are pleased to hear that our care and support helped you during the most difficult time in your life. Your kind words encourages us more to give the excellent care to those who needs it. Thank you.
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Review from Roz R (Daughter of Resident) published on 25 October 2024
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Reply from Caroline Rye, Administration Manager at Morton Grange
We appreciate your feedback and are so pleased to hear how happy your father is at Morton Grange.
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Review from Julia S (Daughter of Resident) published on 14 October 2024
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Reply from Shanci Mathew, Registered Manager at Morton Grange
Thank you for sharing your feedback. We would love to know how we can improve and make your experience even better. Could you share what we could have done differently to achieve excellent satisfaction from you? Your insights are invaluable to us, and we are committed to making necessary improvements. Once again, thank you for taking the time to give us the feedback.
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Review from Michael S (Son of Resident) published on 11 October 2024
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Reply from Shancimol Mathew, Registered Manager at Morton Grange
Thank you for such a positive review. It is wonderful to have feedback we can share with the team.
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Review from Brea M (Granddaughter of Resident) published on 28 August 2024
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Review from Tracy S (Daughter of Resident) published on 22 August 2024
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Review from Gary C (Son of Resident) published on 7 December 2023
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Review from Caroline W (Daughter of Resident) published on 3 July 2023
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Review from Pauline B (Sister of Resident) published on 18 February 2023
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Review from M B (Husband of Resident) published on 31 January 2023
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Review from Mabel B (Mother-in-law of Resident) published on 27 January 2023
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Review from Christine S (Daughter of Resident) published on 5 December 2022
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Review from Marcus G (Son of Resident) published on 2 December 2022
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Review from Philip H (Nephew of Resident) published on 2 December 2022
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Review from Paul B (Son of Resident) published on 1 December 2022
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Review from Robert F (Son of Resident) published on 4 November 2022
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Review from Jill S (Sister-in-law of Resident) published on 7 September 2022
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The Review Score of 9.6 (9.644) out of 10 for Morton Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.811 for Morton Grange is calculated as follows: ( (112 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 132 Ratings = 4.811
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.833 Points relating to the number of positive Reviews for Morton Grange is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 11 Positive Reviews ÷ 13.2 = 0.833
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Sep 2018
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Job Title: Registered Manager
Joined: 2002
I have worked at Morton Grange since 2002 and this is like my second home. I am a nurse by profession and have completed a Masters Degree in Dementia. I am a member of the Social Care Nursing Advisory Council and also the Chair of the Registered Managers Network for Derby and Derbyshire. I have won awards in Dementia care, Dignity in care, the Chief nursing officer award as well as a National Award for Registered Managers. I was also honoured with an invite to Buckingham Palace recently for my contribution to Social Care.
My door is always open and I work late into the evening meaning you can always come in for a chat with any questions you might have. I love my job as it feels like being surrounded by your family. My residents and staff are part of my family and together we are making lots of happy memories here.
Job Title: Deputy Manager
Joined: 2013
I am pleased to introduce myself as a dedicated and compassionate individual with many years of experience in the healthcare field. I have been at Morton Grange since 2013 where I have honed my skills as a nurse and a natural leader, which has enabled me to effectively train and support my team.
I firmly believe that kindness, hard work, and a positive attitude are essential in my role and my commitment to providing the highest quality of care to residents aligns perfectly with the values we uphold at Morton Grange. I am dedicated to ensuring that all residents receive the care and attention they deserve and that my team feels supported and empowered to deliver their best work.
Job Title: Administration Manager
Joined: 2008
My career journey started in 5* hospitality and then in 2008, I joined Morton Grange as their Administration Manager. Ensuring those who work at Morton Grange have the same common passion for caring means we can all thrive in such a positive environment. My career background ensures we keep high standards of maintenance, cleaning and hospitality. The residents will always be my priority and I believe they deserve the very best. I am here to listen to them and make their stay as comfortable and as welcoming as possible.