Nether Hall Care Home Ltd

Nether Hall Road, Hartshorne, Swadlincote DE11 7AA
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8.9 24 Reviews
  • Nether Hall Care Home Ltd, Swadlincote
Nether Hall Care Home provides people with a caring, friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

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Care Provided by Nether Hall Care Home Ltd

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Nether Hall Care Home Ltd
  • Person in charge
  • Joanne Mason and Joanna Szczepaniak (Home Manager)
  • Admission Criteria
    • private admissions, LA admissions, CHC admissions
    • Ages 58+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Nether Hall Care Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,197
    • Self-Funded Nursing Care from £1,200
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Nursing Care from £1,200
    • RESPITE Self-Funded Nursing Dementia Care from £1,200

  • fees are based on an assed needs basis
  • (these prices are only a guideline, please contact Nether Hall Care Home Ltd to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Advocate protected meal times and therefore request no visitors over the lunch time period and evening meal time- thank you


  • Parking

  • Minimal parking available on site


Nether Hall Care Home Ltd Reviews (24)

Total of 24, showing 21-24
8.9

Nether Hall Care Home Ltd has a Review Score of 8.9 (8.916) out of 10, based on 7 reviews in the last 2 years. Over all time Nether Hall Care Home Ltd has 24 reviews.

Overall Experience

  • 19
  • 4
  • 0
  • 1
  • 0

Date Published

24
1
2
7
17

Review from John D (Brother of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't speak well enough of Netherhall Nursing home. From the day my Sister went there for 'end of life' care she got that 100% making sure she was comfortable, they kept her so clean and the bedding was lovely. The room was lovely to me and my family was there all day every day. They looked after
us all with food and drinks. Nothing was too much trouble and they would have a joke with to cheer us up. They are angels. Brilliant place.

Facilities

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Cleanliness

Treated with Dignity

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Value for Money

Review from Susan L (Daughter of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found everyone caring, very helpful and friendly. It's lovely and clean and my dad loves the food.

Reply from Lucy Hay, Home Manager at Nether Hall Care Home Ltd

This is a lovely review Susan, it is fantastic that you have written your support down for the home.


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Review from Tricia B (Daughter of Resident) published on 22 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our lovely Mum spent the last 6 years of her life at Netherhall, sadly passing away just 3 weeks ago, and throughout her stay here she was always treated with such care and dignity, especially important being bed-bound, having suffered a devastating stroke.
All the staff treated Mum with such affection,
often popping into her room to give her a cuddle and a few kind words, as well as the excellent physical care she received during her time there. Nothing was ever too much trouble for anyone.
Location and facilities are important and excellent but it's the staff who make all the difference in this environment and we cannot praise highly enough the carers and nurses who looked after Mum. Her room was her home and the girls became her extended family.
We were very lucky to find this for our Mum and cannot recommend anywhere more highly to care for a loved one than Netherhall. Thank you all so much.

Reply from Lucy Hay, Home Manager at Nether Hall Care Home Ltd

Thank you for such a lovely review. It was an absolute pleasure to look after your mum, and we will miss her dearly. Thank you for recognising the efforts of the staff who work here, it really does make a difference to hear this.


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Review from John p (Regular Volunteer) published on 22 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I currently volunteer at Netherhall. I visit the residents regularly with my dog Buddy. We walk around letting the residents stroke buddy and I find this calms them and brings a smile to their faces. Most residents get involved and look forward to our visits. Netherhall is a lovely home with a welcoming
feel.

Reply from Ann Simmonds, Regional Manager at Nether Hall Care Home Ltd

Thank you for this review. It's nice to know that the visitors to the home feel we are doing a good job. It's also nice you've taken the time to review our service. We appreciate this.


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Current Review Score: 8.9 (8.916)

Overview of Review Score

The Review Score of 8.9 (8.916) out of 10 for Nether Hall Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.566 for Nether Hall Care Home Ltd is calculated as follows: ( (66 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 83 Ratings = 4.566

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.35 Points relating to the number of positive Reviews for Nether Hall Care Home Ltd is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 6 Positive Reviews ÷ 8 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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