The Old Vicarage

Stretton Road, Clay Cross, Chesterfield S45 9AQ
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9.8 90 Reviews
  • The Old Vicarage, Chesterfield
The Old Vicarage is a family-run, award-winning care home providing affordable quality care in Clay Cross, Derbyshire.

The friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.

Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and enriched life.

Dementia care is supported with sensory areas, reminiscence activities and memory boxes. A minibus means residents frequently get out and about on day trips to places of local interest.

Set within almost two acres, beautifully converted and including a modern extension, the Old Vicarage has a range of large, comfortable, mostly en-suite bedrooms and spacious communal lounges.

Tasty meals are served in dining rooms overlooking the mature sensory gardens, which also have a shaded patio seating area and an aviary.

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Care Provided by The Old Vicarage

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jordele Folkes (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013
    • Number of floors: 2

Funding & Fees Guide for The Old Vicarage

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

The Old Vicarage Reviews (90)

Total of 90, showing 61-80
9.8

The Old Vicarage has a Review Score of 9.8 (9.809) out of 10, based on 22 reviews in the last 2 years. Over all time The Old Vicarage has 90 reviews.

Overall Experience

  • 79
  • 10
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  • 1

Date Published

90
3
7
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68

Review from Paul G (Friend of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really nice home, lovely friendly staff and nicely decorated (new floor etc) Always enjoy my visits and my friend is really happy here.

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Review from Margaret P (Friend of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Some of my friends live in the home and I come to see them.
When I visit I'm always offered a drink and chat with the staff.
My friends appear happy to live at The Old Vicarage.

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Review from S G (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has taken time but my mother is gradually settling down and making friends with other residents and staff.

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Review from David A (Friend of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean. Friendly and helpful staff always feel included in every activity that is happening. I would stay there myself if the time arose that I needed expert care.

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Review from Amanda M (Daughter of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in The Old Vicarage since January 2017, she absolutely loves staying there and we are very comfortable leaving her there, they always have entertainment on for the residents and always music paying for a sing-song. Quality of care is excellent, mum's come on leaps and bounds since being
here.

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Review from Wendy D (Niece of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been in The Old Vicarage since April/May 2018 and I have to say that my auntie has flourished whilst being here.
She is a lot happier, she is kept immaculate and is eating like a queen.
He appetite is back due to the varied menu on offer.
All the staff are amazing with the residents
and the activities program is very good as well.
I thank you 'The Old Vicarage' for giving me 'old' auntie back!!

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Review from Joanne S (Daughter of Resident) published on 13 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to the home for respite care after a period in hospital after a short yet severe illness. As soon as my brother and I came to look round we knew it was the best care home we had seen and would perfectly suit mum's needs. The welcome and care demonstrated by the staff throughout mum's stay were
first class and they always treated her with dignity and respect. Mum particularly enjoyed the 'chair based exercise classes' and we could see her strength and confidence returning throughout her stay. Thank you for the care you gave to mum in her time with you. We are so very grateful!

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Review from Susan A (Friend of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant place to visit, all staff very friendly and helpful, plenty of things for residents to do, overall a lovely place.

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Review from Garry F (Son of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in The Old Vicarage Care Home and I think the place is very well run, clean and I feel my mum is very well looked after.

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Review from Carol S (Friend of Resident) published on 12 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Old Vicarage is a very professional and friendly Home. The staff are all very friendly and hardworking. There is always a pleasant atmosphere and I can't fault the home in any way.

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Review from Emma F (Granddaughter of Resident) published on 11 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my Grandma the home always smells nice and is clean and tidy. The staff are always happy and welcoming and its a lovely friendly atmosphere. They have different activities and outings which my Grandma loves. The food always looks nice and there seems to be a varied menu. My Gran's
room is lovely and has a nice view.

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Review from Helen J (Friend of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home and lovely team. As soon as you walk in you feel a homely feel and lovely atmosphere. All the staff work very hard and all residents seem to be very happy. The home is always clean and tidy and nothing is too much trouble for anyone.

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Review from Irene S (Daughter of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise The Old Vicarage enough for the care and kindness that everyone has shown our family. The home is very clean and tidy. The food is very nice and I love that my mum has a choice. My mum is very settled and I wouldn't move her anywhere else.

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Review from M T (Granddaughter of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely home. Everyone is so friendly and helpful. Nothing is ever too much trouble. My grandson is very happy and wouldn't want to go anywhere else.

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Review from C H (Daughter of Resident) published on 17 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All members of staff were caring, considerate and compassionate. All you could ask for. The most reassuring moment was an over-heard conversation whilst waiting outside mum's bedroom. Two members of staff were assisting a resident out of bed with patience re-assuring and good humour - wonderful.


The

only improvements that could be made would be more staff and more funding.


I sincerely hope The Old Vicarage care home get all they need - they thoroughly deserve it.


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Review from K R (Sister of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. My brother is very well looked after. The staff are friendly and work very hard.

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Review from Stephanie T (Granddaughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, staff very kind and caring. My gran feels happy and well loved by everyone.

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Review from Kathleen H (Resident) published on 31 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am on a gluten free diet and I am looked after very well.

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Review from S L (Private Carer of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very caring staff, deal with individual needs with comfort and a cuddle when needed.
Lots of interaction and plenty of activities on offer, with new ideas to help resident's stimulation.
The bedroom is always clean and tidy. Management and staff are always approachable, friendly and helpful
with any concerns.
The food is very good and there is a variety of choice for all residents. The laundry service is very useful and quick.

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Review from Steve S (Son of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Given the financial pressures faced by the care industry and the endless rules and regulations. The management and carers give my mum an excellent standard of care

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Current Review Score: 9.8 (9.809)

Overview of Review Score

The Review Score of 9.8 (9.809) out of 10 for The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.809 for The Old Vicarage is calculated as follows: ( (228 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 262 Ratings = 4.809

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Old Vicarage is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (26)

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Meet the Team (3)

Jordelle

Jordelle Folkes

Job Title: Home Manager

Joined: 2022

With an extensive background in care, my passion is to enhance and enrich our resident's quality of life and ensure the Old Vicarage is a superb place to live or work.


Catherine

Catherine Lock

Job Title: Mobility Assessor

“I meet with our new residents to assess their mobility. My role is unique as I don’t know of any other care homes that have an assessor with my experience as a physiotherapist. I’m able to make a genuine difference by really getting to know our resident's individual needs.”


Naomi

Naomi Jones

Job Title: Hospitality Manager

Joined: 2021

“My main focus is to ensure our residents (and their relatives and friends) truly experience the finest of everything we have to offer here at the Old Vicarage. From themed dining to fabulous social events. My aim is to support them to live life as they choose, and to do it with a little bit of luxury!”