Oliver House Nursing Home

33 Oliver Road, Kirk Hallam, Ilkeston DE7 4JY
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9.6 33 Reviews
  • Oliver House Nursing Home, Ilkeston
Oliver House Nursing Home provides a range of health and care services for older people in a homely environment with medical staff always on hand to assist when necessary. Providing quality, compassionate care, Oliver House offers a friendly community where people can feel safe and at home.

Each resident’s views and opinions are taken into account in all aspects of the running of the home. There are a range of facilities available, including hairdressing, chiropody, dental and opticians services. The home offers a four-week menu with variety at each main meal, offering residents choice and promoting independence.

The home is equipped with CCTV to help maintain the safety of residents, staff and visitors.

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Care Provided by Oliver House Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Stroke
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Oliver House (Kirk Hallam) Ltd
  • Person in charge
  • Susan Ementon (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Oliver House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,100
    • Self-Funded Residential Dementia Care £950 – £1,100
    • Self-Funded Nursing Care £950 – £1,100
    • Self-Funded Nursing Dementia Care £950 – £1,100
    • RESPITE Self-Funded Residential Care £950 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,100
    • RESPITE Self-Funded Nursing Care £950 – £1,100
    • RESPITE Self-Funded Nursing Dementia Care £950 – £1,100

  • Self funded our rates vary depending on needs of residents.
  • (these prices are only a guideline, please contact Oliver House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Oliver House Nursing Home Reviews (33)

Total of 33, showing 1-20
9.6

Oliver House Nursing Home has a Review Score of 9.6 (9.606) out of 10, based on 14 reviews in the last 2 years. Over all time Oliver House Nursing Home has 33 reviews.

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Review from H K (Sister-in-law of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law was moved from hospital to Oliver House in September 2024, he was made very welcome from day 1 the care staff were excellent and always made to fuss of him. The management was always on hand to answer any questions we had.
Our reason for leaving was the distance from home and I was
the only driver so having my brother-in-law nearer we will be able to visit more often.

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Review from A H (Sister of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So relieved that my sister is being looked after and is getting the care and support she needs twenty-four hours a day.

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Review from Michael C (Son of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to Oliver House after he came out of hospital. At first, I was very reluctant to let him stay in a home after a horrific experience at another home. But I can honestly say that the way the staff cared for my dad and how they interacted with him has restored my faith in people. He returned
home a few months later and it was very emotional for all involved. We shall be using Oliver House again shortly for respite. Do I recommend Oliver House? Most definitely.

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Review from Tracey S (Daughter of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was in Oliver House whilst her case was reviewed by social services and I was very happy with the care given to her by staff. They were very kind and thoughtful and I would be happy to recommend Oliver House.

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Review from D H (Daughter of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well cared for and the staff are always welcoming and approachable. I would highly recommend this care home.

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Review from John P (Husband of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Kept warm, fed and safe.

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Review from Hayley B (Daughter of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum hasn't been at Oliver House for long but my first impressions have been positive. Mum has found the transition from being independent to having to have nursing care quite difficult but the staff have managed this very well. They are nice, thoughtful and caring and nothing is too much trouble. They
take time to sit and talk with residents and are so professional in their approach. The food must be good too as Mum has put weight on!

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Review from Stephen M (Son of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was the first time visiting the home. I live in Canada and was visiting my mom. I was extremely happy with what I saw come out the whole staff of the home was so kind and friendly. Amazing caring people. I would highly recommend this nursing home to anyone.

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Review from A S (Niece of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My auntie was very well looked after at Oliver House Nursing Home.

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Review from Gemma D (Granddaughter of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we rang up about getting my grandmother in a home because she has dementia, the staff were very helpful. We rang up on a Sunday and by Tuesday she was in the home.
Since then she has been out on outings which she enjoys and doing activities in the home.
The staff are very good with her and take
good care of her, which we are very grateful for.

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Review from Christopher D (Son of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum stayed at Oliver House for a year until she passed away on 30th April. They purchased a new bed for her to help with her pressure sores. She used to smile and laugh along with the staff, more than she did with me, which she would not have done if she was not happy there. Overall, I think she
was cared for very well, and the staff helped the residents as much as they could.

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Review from Thomas H (Brother of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my brother to be in excellent condition and was more than happy with the way he is being cared for.

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Review from David K (Husband of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came into the care home for one week of respite whilst I was in the hospital. It gives me great pleasure to say that her time here has been a very happy experience for her. The care shown has been exceptional, and all aspects of the stay have been top-class. If the need arises in the future,
I will certainly be looking at her returning for a further stay.

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Review from Jane M (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved Mum from another care home, the difference in Mum is remarkable. It’s like she’s been given a new lease of life. The staff get her up every day and bringing her downstairs to join in with the activities and to sit with others for her meals has definitely helped my mum.

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Review from J A (Daughter of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Good care plan in place.
Parent feels safer.
Activities very good.
Satisfactory food and hygiene.

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Review from Michael S (Son of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Olive House is a lovely place for my dad.
I find the staff very friendly. Always have the time to talk and are lovely with my dad.
I find the atmosphere very good for everyone in care, and I am pleased my father is here.
Would highly recommend.

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Review from Y D (Daughter of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been excellent at the home; they are very friendly and caring in every way to my mum and us as a family.
There are plenty of activities for residents, and over the Christmas period, I was impressed as they had a pantomime come into the home and a choir; the Mayor came, and everyone
involved enjoyed it all. Mum is treated with respect and dignity. The manager is excellent; she answers all my queries either personally or over the phone. They have all been brilliant. I would recommend the home to anyone.

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Review from J W (Son of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in this care home for two years now and her care has been extremely good. The staff are very good and caring we had a big party at the home for my mother's 100th birthday. It was a fantastic party, with all staff and patients having fun.

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Review from Kim C (Sister of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for caring for my sister, a special thank you to the manager, what an amazing nurse that goes over and above with her care. Thank you for today when I dropped the chocolates off to say thank you, for comforting me with the loss of my sister. Please, can she get a pay rise or some recognition,
she is amazing!
Thank you.
Thank you.
Thank you.

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Review from John S (Husband of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and management at Olive House Nursing Home are excellent. I could not wish my wife to be anywhere better. It's a very good nursing home.

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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Oliver House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Oliver House Nursing Home is calculated as follows: ( (116 Excellents x 5) + (33 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 165 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oliver House Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Oliver House Nursing Home

What types of Care is Oliver House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oliver House Nursing Home provide?

Palliative Care, Day Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Oliver House Nursing Home have?

There are 24 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Oliver House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oliver House Nursing Home to the centre of Ilkeston?

0.9 mile(s) as the crow flies, distance by road may be significantly further.