Tynefield Court

Egginton Road, Etwall, Derby DE65 6NQ
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9.4 27 Reviews
  • Tynefield Court, Derby
Tynefield Court is a forty nine capacity Derbyshire accommodation that has been thoroughly modernised for modern living and to meet current care regulatory requirements.

Situated in three-acre grounds, residents enjoy quality care in a peaceful environment, at the same time as having personal freedoms and an active lifestyle encouraged, with numerous entertainments and amusements organised as part of the service.

The home's philosophy is to achieve a 'home from home' environment, ideal for a range of personal care and nursing needs, while safeguarding the physical, social and emotional well-being for all involved.

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Care Provided by Tynefield Court

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 51 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amy Tomlinson (Registered Manager)
  • Admission Criteria
    • Ages from 18 to 110
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Tynefield Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home have no restrictions around visiting times, all they ask is that during protected mealtimes visiting is avoided unless visitors wish to eat with their loved ones.


  • Parking

  • There is two large car parks


Tynefield Court Reviews (27)

Total of 27, showing 1-20
9.4

Tynefield Court has a Review Score of 9.4 (9.439) out of 10, based on 9 reviews in the last 2 years. Over all time Tynefield Court has 27 reviews.

Overall Experience

  • 18
  • 7
  • 1
  • 0
  • 1

Date Published

27
0
0
9
18

Review from Robert S (Respite Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very very looked after during my time there with great support to help me to depend on survive on my own. The food was great cooked by their chefs and the care from their senior carers was exceptional.

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Review from I P (Grandson of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care, always go above and beyond. Very polite and helpful. Couldn't wish Grandad to be in a better place. Great work, keep it up.

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Review from N P (Son of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great care when needed.

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Review from N P (Son of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was initially admitted for assessment, because of the quality of care he received we decided for him to remain at the care home. Dad's condition means his needs are quite demanding but the environment, food, room, and thoughtfulness of the staff are very good and cater for his needs. Dad recently
suffered a medical emergency - the reaction and attention by the staff was exemplary.

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Review from Sam P (Grandson of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are fantastic, extremely friendly and can't do enough to help. The level of care they provide around the clock is outstanding. The food is excellent, the home is spotlessly clean in both the residents' rooms and communal areas. I am very confident that my grandad is safe and well cared
for.

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Review from L P (Friend of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in to visit a friend that was staying at Tynefield, and I have to comment on the outstanding professionalism that was shown to me by the care staff and nurses.
I was made to feel welcome, and at the time of my visit, noted activities going on, and the residents appeared to be so happy.
The
manager was so approachable and warm when I asked questions relating to my friend's options on returning home.
All in all, a stunning home and a warm environment. I would 100% recommend this home to anyone.

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Review from S K (Daughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is at Tynefield Court and has been for some time. My mum has always been well cared for by the team. They are polite, respectful and courteous. The food is well presented and always looks and smells lovely. The home has not always been the most popular in the area but with a good dedicated manager,
its reputation has improved immensely over the years. Well done to the team. The home is always welcoming and the team want the best for all their residents.
I am happy and content with my mum living at Tynefield Court.

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Review from S S (Sister of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly place, the staff were all lovely and the care provided for my brother was amazing. The rooms are decorated very well and nice and clean. The staff were friendly and welcoming especially the manager, a lovely home would recommend.

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Review from Marie F (Daughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted to the home for the last couple of weeks of his life he was very cared for and the staff and management were very supportive. As my dad passed away early in the morning I was called to go and sit with him, nothing was too much trouble for the staff, tea and coffee was offered and
after my dad the staff came in and supported me. Would recommend this home to any loved one.

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Review from Paul S (Son of Resident) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have wished for better care than my mum received during her stay, over 4 weeks, for end of life care at Tynefield Court. All staff treated my mum as if she was their own mother. They were extremely attentive, gentle, caring and professional. Nothing was too much trouble. They also looked
after our family when visiting, ensuring our visits were as stress-free as could be possible, in the circumstances. We have and will certainly be recommending Tynefield Court to anyone requiring similar care.

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Review from O G (Grandson of Resident) published on 29 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma is receiving end of life care here. I’ve visited several times in the last week or so. All the food I’ve tried before helping grandma has been tasty and served at the right temperature. All the staff I have had dealings with have shown genuine empathy. And most importantly my grandma tells
me she is being well looked after and is happy. At this difficult time, thank you.

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Review from Georgia M (Granddaughter of Resident) published on 22 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Of the little staff they have, they are the most unprofessional and quite frankly rude staff. Virtually no care or concern has been displayed to my grandad and the attention/emergency buzzer in his room has never been answered in under fifteen minutes - if this was set off due to him having a fall,
he would be laying there for fifteen plus minutes alone.
None of the staff look like they want to be there.
There’s virtually no entertainment for the residents, unlike other care homes that put on bingo, etc.
Many items from my Grandads home that we have bought in to make him more comfortable disappear after twenty-four hours, with nobody knowing where they have gone.
Do not be persuaded by the few positive reviews, if your relatives' welfare is your main concern, this is the last place you should send them.

Reply from Jill Andrew, Operations Manager at Tynefield Court

Very sad that you thought you needed to respond via the dashboard, the home and authorities have investigated your complaint and found it unsubstantiated and have no concerns, the home and the team have also closed down their investigation. Everyone has the right to initiate and address any concerns, and we always look at key learnings and outcomes, following our complaints policy. I see that your grandfather is still in the service.
If you wish to initiate further dialogue then please feel free to contact myself directly.
Kind Regards


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Review from Christine K (Daughter of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is in this home after a fall in hospital in which she fractured her femur and then had to have major surgery which was very traumatic for her. She was then welcomed by Tynefield Court which I can only describe as - with open arms. My mum is very happy as are we as a family, whatever you need
explaining to you in terms that you understand, it is explained thoroughly. And another important thing to us, as a family, is the fact that she is treated like a family member. Thank you so very much for the care you are providing for my mum and us, as a family.

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Review from Kate S (Friend of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst visiting a dear friend at Tynefield Court, my first impressions were good. Very warm and welcoming. Staff were caring and attentive towards residents. The manager was approachable and friendly.

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Review from Jenny T (Friend of Resident) published on 10 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care and service - caring for a good friend of mine during a respite stay. Caring staff, lovely food, excellent ambience and feel to the home. All staff were professional and experienced, patient and kind.

Reply from Jill Andrew, Operations Manager at Tynefield Court

Thank you so much for your review, I am sure the team will be delighted, I will ensure this is passed onto them.
Take care, Keep safe.
Jill


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Review from W T (Husband of Resident) published on 9 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

At times a shortage of staff. Wifi very bad signal, very low. Waiting time for staff when called can be too long at times. The food is very good, but teatime there's room for improvement. Since May 2019, and a new manager has arrived, improvements are being made. Management, staff do the best they can
and generally very happy with the home. Wifi is a big letdown as this enables me to keep in contact with my wife.

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Review from Wendy J (Daughter of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time my dad was staying at Tynefield before he passed away he was supported 100% and more by the staff and management team. I couldn't have asked for any more from the care he received there. From the moment he was discharged from hospital to when he passed away. I would highly recommend
Tynefield Court and would recommend anyone to arrange a visit and talk to the staff if they are thinking of a loved one that needs that extra care and support and cared for, knowing they will be in safe hands.

Reply from Jill Andrew, Operations Manager at Tynefield Court

Thank you for your review, I am sure the staff will be delighted in these current unprecedented times. I am so grateful that you have taken the time to submit a review. Take care and keep safe.


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Review from Jo F (Daughter of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring and good and can't do enough for my dad at the home. It's a lovely atmosphere and staff always have a smile on there face
Dad loves living there and is very happy with the care, food and his room.

Reply from Jill Andrew, Operations Manager at Tynefield Court

Thank you for your review, I am sure the staff will be delighted in these current unprecedented times. I am so grateful that you have taken the time to submit a review. Take care and keep safe.


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Review from D K (Son of Resident) published on 2 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and very welcoming, took away all the stress and worries that we had.
Nothing is too much trouble.
The care team are approachable and meet the needs identified.
The home is always clean and tidy.

Reply from Jill Andrew, Operations Manager at Tynefield Court

Thank you so much for your review, I will ensure the team are aware of this, please take care and keep safe. Kind regards, Jill.


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Review from Thomas K (Brother of Resident) published on 2 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided. Care staff are polite and friendly and made my brother feel at home straight away, especially under the current circumstances.
The facilities are excellent and the care team respond to any issues in a timely manner.

Reply from Jill Andrew, Operations Manager at Tynefield Court

Thank you so much for taking the time to review the home, I will ensure this is passed onto the team. Take care, Keep safe. Jill.


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Current Review Score: 9.4 (9.439)

Overview of Review Score

The Review Score of 9.4 (9.439) out of 10 for Tynefield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.657 for Tynefield Court is calculated as follows: ( (74 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 105 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.782 Points relating to the number of positive Reviews for Tynefield Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 9 Positive Reviews ÷ 10.2 = 0.882

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jan 2023

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Tynefield Court

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Meet the Team (0)

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Frequently Asked Questions about Tynefield Court

What types of Care is Tynefield Court registered for?

Older Person Care, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tynefield Court provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Tynefield Court have?

There are 51 Single Rooms.

What are the Facilities & Services at Tynefield Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tynefield Court to the centre of Derby?

6.2 mile(s) as the crow flies, distance by road may be significantly further.