Valley Lodge Nursing Home

Bakewell Road, Matlock DE4 3BN
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9.7 90 Reviews
  • Valley Lodge Nursing Home, Matlock
The facilities at Valley Lodge Nursing Home include three lounges, the main lounge having a television and French doors to the courtyard garden, the snug little Haddon lounge where residents meet for a catch up, and the upstairs lounge with beautiful views of Derbyshire Peak District.

The home also boasts a craft room with a programme of entertainment run by an onsite activities coordinator. Everything from live entertainment, to painting, to pamper days, are all on offer regularly. Also with regular visits to the onsite hairdressing salon you will be looking your best, and with regular visits from a chiropodist, dentist, physiotherapist and GP when required, you can feel very well looked after.

The Extra Care Unit, designed with dementia in mind, offers purpose-built en-suite accommodation. This area of the home offers round the clock care in this secure and safe environment.

Everything from menu boards with pictures to help residents recognise what's for dinner, to a clock that indicates whether it is day or night to help residents get a good night's sleep, makes sure residents get the best care.

This home also caters for nursing needs, with a registered nurse on duty 24 hours a day. All equipment is on hand to ensure you have everything you need to be well cared for.

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Care Provided by Valley Lodge Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rebecca Stephenson (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (2)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Valley Lodge Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,238 – £1,449
    • Self-Funded Residential Dementia Care £1,410 – £1,452
    • Self-Funded Nursing Care £1,573 – £1,809
    • Self-Funded Nursing Dementia Care £1,692 – £1,928
    • RESPITE Self-Funded Residential Care £1,238 – £1,448
    • RESPITE Self-Funded Residential Dementia Care £1,410 – £1,452
    • RESPITE Self-Funded Nursing Care £1,573 – £1,809
    • RESPITE Self-Funded Nursing Dementia Care £1,692 – £1,928
  • (these prices are only a guideline, please contact Valley Lodge Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Wheelchair Access
  • Parking

  • On-site parking available


Valley Lodge Nursing Home Reviews (90)

Total of 90, showing 61-80
9.7

Valley Lodge Nursing Home has a Review Score of 9.7 (9.691) out of 10, based on 31 reviews in the last 2 years. Over all time Valley Lodge Nursing Home has 90 reviews.

Overall Experience

  • 57
  • 31
  • 2
  • 0
  • 0

Date Published

90
17
27
31
59

Review from C D (Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The aftercare for a shoulder replacement required wearing a sling for 24/7 for 4 weeks. Living alone, I decided that Valley Lodge would be a good place to convalesce.
I have not regretted that decision for one minute.
Fortunately, I am mobile and do not need a lot of help but it has been there when
required.
All the staff are friendly and helpful and there is a happy atmosphere.
I am impressed by the activities offered - a daily programme, well organised and varied held in a large room, well equipped.
Although I am here for a short time, my experience has been a very happy one.

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Review from R B (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very busy atmosphere!
Very friendly and welcoming.
My mother had a lovely room with an excellent view.
We had plenty of tea and biscuits.
Lovely staff.

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Review from J C (Great-granddaughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very happy with Valley Lodge.
The staff are friendly and approachable.
My Grandad is happy and always smiling whenever we visit.
The home is very clean and there is always a lovely atmosphere.
Would recommend Valley Lodge to everyone.

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Review from S R (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care provided by all the staff.

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Review from Marian S (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Valley Lodge for 10 months and is very happy here.
My daughter in law asked me if I could recommend Valley Lodge as parents of a friend of hers were looking for a residential place.
I told her about Valley Lodge and she said she would pass my comments on.

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Review from Shaunagh C (Stepdaughter of Resident) published on 7 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being ejected from an MHA care home due to lack of nursing care availability, we were rushed into finding a new place for my stepfather. We chose Valley Lodge in Matlock doing the normal checks and visits. We have been absolutely delighted with the care shown to my stepfather. He is always clean
and looks so comfortable. He had been mainly bedbound, but now is getting up. The room is lovely, spacious, well decorated, always clean, and with a lovely view over the garden and hills.


The office is also efficient with bright, pleasant staff, who are very accommodating and on hand to help.


We are all very happy to have made this choice.


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Review from Jean S (Daughter of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is well cared for on the whole. The place is always clean, the food is good. Dad is involved when he is able to take part in activities.

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Review from Sylvia O (Daughter of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is a resident in Valley Lodge. We are quite satisfied with the care that is being given to my mum.

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Review from Simon R (Son of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are lovely and the bedrooms just the right size. Tea and coffee are regularly brought around to residents and there is a range of activities and entertainment. Cleaning is thorough and there are never any unpleasant smells. The atmosphere feels caring. There are occasions when staff numbers
are stretched, particularly at weekends. I have not given a score to Management (below) as Management is never visible - something which needs to be addressed.

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Review from Peter A (Husband of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very satisfied with my wife's care. Everyone is very welcoming and friendly. I have helped out with the gardening here at Valley Lodge, donating tomato plants. I come three times a week to visit my wife and every time I come I feel quite happy with everything here at Valley Lodge. Management is
always there to answer any question that I have and they help me so much.

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Review from Judy T (Daughter of Resident) published on 3 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Living abroad in Australia, I try and visit my mother annually and make regular phone calls from abroad.
The staff are very friendly and co-operative and efficient both telephonically and during my visits.
Mum is well cared for, she seems happy and well fed which is a credit to Valley Lodge. She had
a lovely, homely bedroom and bathroom. It would be, if possible, made enjoyable to have regular outdoor excursions to the Park - of course only if mum is up to it. Valley Lodge is a home from home. Thank you and keep up the good work.

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Review from M B (Daughter of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most things are satisfactory, however, I do feel my mother who suffers from dementia would at times, like and need a little more support when she's feeling lost and lonely.
I appreciate one to one care is not possible as the carers are so busy, and on the whole, do the very best they can to support
patients, a few excel at this.
I do feel things have improved over the last few weeks as there seems to be more staff, especially at the weekends, which is good.

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Review from R M (Great-granddaughter of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Great Grandma came to Valley Lodge for respite care. Every time I came to visit her, she told me how friendly and caring all the staff were to her. She also told me how lovely the food was and that it was good home cooked food. My Great Grandma also commented on the fabulous entertainment. The management
was always very approachable and available to speak to.

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Review from Valerie D (Daughter of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my mother weekly along with my father. We always get a warm welcome from the staff. There is a lovely family atmosphere in the unit and my mother is treated with patience and dignity at all times. We particularly enjoyed our afternoon tea party on the 5th of June when family were invited to
join the residents. Many thanks to all staff involved.

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Review from Lyn K (Granddaughter of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very nice. Some have become like family and I trust them. However, there seems to be a lot of agency staff (who are still nice) but this means that there aren't as many specialist dementia carers.
Residents on the unit often do not get down for entertainment and repairs takes ages to
be done. But it's the friendly staff I love and I would not have my grandad anywhere else.

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Review from Shelia F (Friend of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been coming for 3.5 years to the lunch club and have made many friends including the residents who I go and chat with in the lounge.
The activities coordinator is very helpful and nothing is too much trouble for anybody and is on the go all the time.

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Review from F C (Friend of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy coming to the lunch club once a week. I have made friends and the activities lady is very good at organising games and quizzes for us.

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Review from Shirley S (Wife of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my partner received was excellent, he was a gentle soul and died here.
I still visit and attend the day centre, I have made friends and everything is fine.
The activities lady is helpful and kind. I can honestly day say everything is fine.

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Review from Graham T (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent friendly staff.

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Review from William G (Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am a lunch club member, I have been a lunch member since 2 years ago in February. I have made many new friends it gets me out of the house. I very much appreciate having a lift in and back from my home. The home is lovely made to feel very welcome.

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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for Valley Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.691 for Valley Lodge Nursing Home is calculated as follows: ( (265 Excellents x 5) + (77 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 356 Ratings = 4.691

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Valley Lodge Nursing Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Rebecca

Rebecca Stephenson

Job Title: Home Manager

Joined: 2022

I am Rebecca and am delighted to be the manager of Valley Lodge.

I am a registered nurse and like nothing more than getting stuck into care.

I believe that one of my main roles as a manger is to invest in the staff so that they are confident and competent in their role. By doing this, the staff are then able to deliver outstanding care to our residents.

I also believe that we are here to live every day to the full and so this is the ethos of the home.

When I am not at work I have 3 fabulous daughters and 3 dogs (plus assortment of other animals!) who I love to walk in the local woodland.