Valley Lodge Nursing Home

Bakewell Road, Matlock DE4 3BN
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9.7 90 Reviews
  • Valley Lodge Nursing Home, Matlock
The facilities at Valley Lodge Nursing Home include three lounges, the main lounge having a television and French doors to the courtyard garden, the snug little Haddon lounge where residents meet for a catch up, and the upstairs lounge with beautiful views of Derbyshire Peak District.

The home also boasts a craft room with a programme of entertainment run by an onsite activities coordinator. Everything from live entertainment, to painting, to pamper days, are all on offer regularly. Also with regular visits to the onsite hairdressing salon you will be looking your best, and with regular visits from a chiropodist, dentist, physiotherapist and GP when required, you can feel very well looked after.

The Extra Care Unit, designed with dementia in mind, offers purpose-built en-suite accommodation. This area of the home offers round the clock care in this secure and safe environment.

Everything from menu boards with pictures to help residents recognise what's for dinner, to a clock that indicates whether it is day or night to help residents get a good night's sleep, makes sure residents get the best care.

This home also caters for nursing needs, with a registered nurse on duty 24 hours a day. All equipment is on hand to ensure you have everything you need to be well cared for.

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Care Provided by Valley Lodge Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rebecca Stephenson (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (2)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Valley Lodge Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,238 – £1,449
    • Self-Funded Residential Dementia Care £1,410 – £1,452
    • Self-Funded Nursing Care £1,573 – £1,809
    • Self-Funded Nursing Dementia Care £1,692 – £1,928
    • RESPITE Self-Funded Residential Care £1,238 – £1,448
    • RESPITE Self-Funded Residential Dementia Care £1,410 – £1,452
    • RESPITE Self-Funded Nursing Care £1,573 – £1,809
    • RESPITE Self-Funded Nursing Dementia Care £1,692 – £1,928
  • (these prices are only a guideline, please contact Valley Lodge Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Wheelchair Access
  • Parking

  • On-site parking available


Valley Lodge Nursing Home Reviews (90)

Total of 90, showing 81-90
9.7

Valley Lodge Nursing Home has a Review Score of 9.7 (9.691) out of 10, based on 31 reviews in the last 2 years. Over all time Valley Lodge Nursing Home has 90 reviews.

Overall Experience

  • 57
  • 31
  • 2
  • 0
  • 0

Date Published

90
17
27
31
59

Review from Joyce A (Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a lunch club member. I love to come. I have made many good friends, it gets me out of my home. I also come to Valley Lodge for respite care. The care is wonderful. I love to join in with all the activities on offer, the home is very clean, I am always made very welcome.

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Review from Glyn W (Brother of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister moved in here about 6 weeks ago, she has settled in very well. Her room is amazing and she says she is really happy and contented here. My sister joins in with all the activities that are on offer here. She would recommend this home to anyone.

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Review from Muriel J (Friend of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good overall service, helpful staff. Management always open to family concerns. Activities always available and cheerful.

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Review from Ellen W (Daughter of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a very difficult period in hospital and the trauma of having to give up living independently mum arrived at Valley Lodge Nursing Home confused, upset and thoroughly fed up with life. The staff have been so kind and patient with her even when she appears not to appreciate it. She is taking
some time to settle but they are doing everything they can to make her feel comfortable. From the family's point of view we are so relieved to have found this home, we viewed many and have been impressed with the professional way it is run, range of activities, cleanliness and know mum is now safe. This lovely home is extremely good value for money.

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Review from Penny L (Daughter of Resident) published on 21 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother attended this Care Home for Respite Care, and I was very satisfied and happy with the level of care and help she received whilst staying in the home.
The staff were courteous and nothing was too much trouble.
I visited regularly and felt on each visit the place was clean and tidy, many activities
were carried out for residents.
Would certainly recommend - very nice feel to the place - well done!

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Review from W H S (Resident) published on 27 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Attend lunch club weekly, given nice welcome each week. Made friends, it is a welcome break to the isolation of living alone. The club provides good value for the money. Look forward to the club and often asked about it. Missed the club when it was not available for a month.

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Review from N C (Resident) published on 27 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoy coming to lunch club, I have made many friends always look forward to Wednesday lunch club as we have lots to talk about and we get little trips out, food is always good, don't want to go home.

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Review from C R (Daughter of Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very caring couldn't do more. Activity staff conscientious, though it would be good if more stimulating activities were available, though I realise the limitations of some residents may not allow this. The food is good. Home kept exceptionally clean. Communication between management and staff
seems very poor. I wish more care were taken with the positioning of mum in her wheelchair she never seems to have her bottom right back

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Review from Stephen L (Son of Resident) published on 17 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly and helpful.

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Review from Lorraine J (Regular Volunteer) published on 19 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Valley Lodge Nursing Home on a monthly basis for the last two years. I walk around watching the staff and how they interact with the residents. I monitor their training needs, policy and procedure. I talk with the staff and I have got to know some of the residents and I can tell by their facial
expressions how they are feeling. I love watching the residents expressions when the girls sit and talk to them. They always take time with their memory boxes. It is a pleasure to see and I love the staff and the way they treat each resident as an individual.

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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for Valley Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.691 for Valley Lodge Nursing Home is calculated as follows: ( (265 Excellents x 5) + (77 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 356 Ratings = 4.691

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Valley Lodge Nursing Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (1)

Rebecca

Rebecca Stephenson

Job Title: Home Manager

Joined: 2022

I am Rebecca and am delighted to be the manager of Valley Lodge.

I am a registered nurse and like nothing more than getting stuck into care.

I believe that one of my main roles as a manger is to invest in the staff so that they are confident and competent in their role. By doing this, the staff are then able to deliver outstanding care to our residents.

I also believe that we are here to live every day to the full and so this is the ethos of the home.

When I am not at work I have 3 fabulous daughters and 3 dogs (plus assortment of other animals!) who I love to walk in the local woodland.