The Lodge Care Home is thrilled to welcome visitors. Visitors are encouraged to visit loved ones dedicated team members are always available to greet them with a warm welcome.
The Lodge Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
The Lodge Care Home (Killamarsh) has a Review Score of 8.5 (8.458) out of 10, based on 11 reviews in the last 2 years. Over all time The Lodge Care Home (Killamarsh) has 42 reviews.
Review from J D (Daughter of Resident) published on 27 August 2019
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Reply from Ronnie Cavanagh, Marketing at The Lodge Care Home (Killamarsh)
Thank you, for letting us know how we are doing at The Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Anthony M (Husband of Resident) published on 18 October 2018
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Reply from Ronnie Cavanagh, Marketing at The Lodge Care Home (Killamarsh)
Thank you, Anthony, for letting us know how we are doing at The Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Leslie E (Brother of Resident) published on 14 June 2018
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Reply from Ronnie Cavanagh, Marketing at The Lodge Care Home (Killamarsh)
Thank you, Leslie, for your comments about your recent experience at The Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Judith H (Daughter of Resident) published on 14 June 2018
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Reply from Ronnie Cavanagh, Marketing at The Lodge Care Home (Killamarsh)
Thank you, Judith, for your comments about your recent experience at The Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Pam E (Daughter of Resident) published on 12 June 2018
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The staff are friendly and caring.
The management are treated with respect.
I have always been made to feel welcome, as a relative and visitor.
My mother is content, and has settled after a poor start.
Reply from Ronnie Cavanagh, Marketing at The Lodge Care Home (Killamarsh)
Thank you, Pam, for your comments about your recent experience at The Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Glad to hear that your mother has settled in well.
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Review from Alison B (Daughter of Resident) published on 16 May 2018
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Reply from Ronnie Cavanagh, Marketing at The Lodge Care Home (Killamarsh)
Thank you, Alison, for your comments about your recent experience at The Lodge Care Home. We are pleased to learn it has been so positive. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Margaret A F (Niece of Resident) published on 28 July 2017
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Review from Sharon J (Daughter of Resident) published on 26 June 2017
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Review from Susan H (Daughter of Resident) published on 22 June 2017
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Review from Rose P (Daughter of Resident) published on 22 June 2017
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Review from Janet H (Sister of Resident) published on 29 March 2017
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Review from Barbara H (Sister of Resident) published on 20 March 2017
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Review from Susan G (Friend of Resident) published on 22 July 2016
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Review from T G (Power of Attorney of Resident) published on 13 May 2016
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Review from D F (Brother of Resident) published on 10 May 2016
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Review from Glenda P (Daughter of Resident) published on 9 May 2016
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Review from Carol B (Niece of Resident) published on 5 May 2016
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Review from Angie P (Daughter of Resident) published on 18 April 2016
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Reply from Janet McVeigh, Home Manager at The Lodge Care Home (Killamarsh)
Hello there, thank you for your review of The Lodge Care Home - we appreciate all comments and feedback provided. As you are aware, since receiving your review we have discussed everything privately and came to an agreement which best suits your relative. However if you do have any further concerns then please do not hesitate to let me know. Best wishes, Janet.
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Review from Kiera P (Friend of Resident) published on 15 April 2016
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Review from A B (Sister of Resident) published on 14 April 2016
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The Review Score of 8.5 (8.458) out of 10 for The Lodge Care Home (Killamarsh) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.9 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.883 for The Lodge Care Home (Killamarsh) is calculated as follows: ( (44 Excellents x 5) + (40 Goods x 4) + (33 Satisfactorys x 3) + (7 Poors x 2) + (4 Very Poors x 1) ) ÷ 128 Ratings = 3.883
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.575 Points relating to the number of positive Reviews for The Lodge Care Home (Killamarsh) is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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