Abbeydale

182 Duffield Road, Derby DE22 1BJ
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9.7 38 Reviews
  • Abbeydale, Derby
Abbeydale is a high-quality care home in Derby providing care and accommodation for those needing nursing or personal care, for people that are over 65 years, and for those with dementia.

Person-centered care is given to residents by a compassionate and experienced staff team. The nursing offering is also of a high standard.

The resident chef provides a menu of tasty and nutritious meals for residents to enjoy - taking into account any special dietary requirements.

The home recently received overall 'Good' from the CQC in April 2016.

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Care Provided by Abbeydale

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Jenkinson (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Abbeydale

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £980 – £1,200
    • Self-Funded Nursing Care £980 – £1,200
    • RESPITE Self-Funded Residential Care £980 – £1,200
    • RESPITE Self-Funded Nursing Care £980 – £1,200

  • Any room fees quoted are excluding FNC (Funded Nursing Care) entitlement.
    Social Services funded residents are required to "top up" to the stated room rate.
    This fee does not includes Hairdressing, Podiatry, Newspapers and provision of any escorts to appointments.


    The fee does include a full and varied social activities provision throughout the week.


    We are able to accept residents with dementia but are not a dementia-specialist Care Homes. We specialise in the provison of end of life care.
  • (these prices are only a guideline, please contact Abbeydale to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting but meal times are protected


  • Parking

  • Parking available on site


Abbeydale Reviews (38)

Total of 38, showing 1-20
9.7

Abbeydale has a Review Score of 9.7 (9.746) out of 10, based on 17 reviews in the last 2 years. Over all time Abbeydale has 38 reviews.

Overall Experience

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  • 8
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Date Published

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Review from S B (Son of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very accommodating and lovely to Mum.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for taking the time to leave us a review. We appreciate your positive feedback.


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Review from J J (Niece of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt only had 3 months at Abbeydale but even that short time, the staff got to know her really well. They were unfailingly compassionate and loving, always had smiles on their faces. She thoroughly enjoyed the banter she had with all of them. Nothing was ever too much trouble and we felt cared for
in the same way in the last few hours of her life. I am so glad we chose Abbeydale and I am sorry my aunt did not have longer with them.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you so much for taking the time to leave us such a lovely review. We really appreciate you giving us your positive feedback.


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Review from Jessica D (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a sudden decline in my stepmother's health, my dad joined Abbeydale for a short period of time.
During this time, the staff were so supportive of both my dad and my family, making this difficult transition easier to manage.
Every member of staff provided the highest standard of care
and emotional support and genuinely cared about helping people!
The residents there were also very supportive to each other and spoke very fondly of the care they were receiving and the staff looking after them.
Myself and my family really cannot thank and praise them enough!

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for leaving us such a great review following your experience of Abbeydale. We really appreciate your positive comments about the care we provided during the stay with us.


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Review from J T (Wife of Resident) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was only in Abbeydale for just over 6 weeks, following a short stay in hospital for blood transfusions. He had been suffering from Prostate Cancer since March 2020 and now required 'end of life care'. Although his brain was still active, his body was shutting down and he was unable to move
about unaided. All the team at Abbeydale tried to make him comfortable at all times. We all appreciated his large bedroom with a huge picture window overlooking trees, so at least he could see something from his chair or bed. We thought this very important as he never did leave his room to go downstairs! It was a pleasure to visit knowing this was our private space.
My husband took a turn for the worse 5 days before he died and I cannot thank the nurses and staff enough for their palliative care during this very emotional time. I would certainly recommend Abbeydale as a very comfortable and friendly care home where delicious food was served.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

We really appreciate the lovely review that you have kindly taken the time to write. Such positive feedback means a lot to the team. It is great to know that we are getting end-of-life care right. Thank you.


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Review from S B (Daughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was a resident for only a short time but the care and attention from the friendly and cheerful staff were exemplary. Dad required emergency respite and he responded immediately to the care which gave his family quality time with him before his final illness.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you so much for taking the time to leave us a positive review about your experience. How lovely to hear the care and attention during your Dad's stay described as exemplary.


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Review from Nigel S (Son of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeydale provided the highest standard of care to my mother for the last three years of her life. The caring those extended to staff members in every role. Thier attitude to their residents was always encapsulated in the description "understanding, respectful, loving and caring"! Their support to me
and other family members when we came to Mum's end of life was exactly the same. We cannot praise them highly enough!

Reply from Karen Jenkinson, Registered Manager at Abbeydale

We are very grateful to have received such lovely feedback about all your experiences of Abbeydale. This will mean such a lot to the whole team. Only by hearing about people's real experiences can we know that we are doing things how they should be done! Thank you.


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Review from Paul E (Son of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is decorated to a high spec and feels cosy.
The staff are professional and very friendly.
The food was of an excellent standard. There were plenty of activities.
The bedroom was personal and overlooked the park.
My mum was very happy there.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you so much for your lovely review of Abbeydale. We really appreciate you taking the time to give us this feedback.


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Review from Ralph W (Son of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Abbeydale for just over a year until passing in June 2024. He was bedbound following a stroke before he arrived at Abbeydale. The carers were exemplary in their respectfulness, kindness and friendliness. The chefs provided tasty meals which Dad very much enjoyed. As a visitor, I was
always welcomed and able to visit anytime. Thank you for making Dad's last year pleasant and comfortable.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

We very much appreciate the lovely feedback about your experience of Abbeydale - thank you very much. It is great to know that as a team we are delivering a good service to our residents and to visitors too.


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Review from Mary E (Wife of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for the wonderful care that you gave my husband in his last few weeks.
All the staff were amazing, kind and compassionate.
Special thanks to the cook and another member of staff, although you were all brilliant.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for taking the time to leave this lovely review. We really appreciate your kind comments.


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Review from Pauline B (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Abbeydale for approx 2 years until her passing in November 2023. The care she received was first class. She was a diabetic so had to be injected because of this her food had to be monitored. Admin staff and nurses kept me informed every week. Activities were every day and the hairdresser
came in weekly. My mother called it her home. Many thanks to Abbeydale for all you did.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for taking the time to leave us such a lovely review. It is great to hear that you felt your mum was so well cared for during her time at Abbeydale.


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Review from Rachel L (Niece of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner and I had been caring for my elderly uncle at home for many years although following a hospital admission, it was clear that his diagnosis would be life-changing. He was placed on end-of-life care, we arrived at Abbeydale with the enhanced bed system. Within months he was no longer end of
his life and became a full-time resident. This January he sadly passed away, Abbeydale has been able to provide fantastic care and attention. Thank you.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for leaving us such a positive review of the care your uncle received during his time with us at Abbeydale. We really appreciate you taking the time to tell us about your experience.


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Review from Rosie G (Daughter of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care provided by all the staff at Abbeydale Care Home since my mum went into the home last June (2022). They are unfailingly kind, considerate, professional and engaged. The activities provided, the food and the cosy, homely atmosphere are all excellent. My mum could
not wish for better. I thoroughly recommend Abbeydale for being so well-run - for the benefit of the residents!

Reply from Karen Jenkinson, Registered Manager at Abbeydale

We do thank you for your very kind feedback. It means such a lot to the team to hear that we are all delivering a high standard of service.


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Review from P E (Wife of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted on the 4th of July 2023 after suffering a stroke. He also has bowel and lung cancer. I find the staff extremely helpful to me and even my little dog. The care my husband receives is excellent.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Great to hear that you and your dog enjoy visiting us. The team are very grateful for this lovely feedback about the care we deliver. Thank you.


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Review from M A (Resident) assisted by family/friend published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is very kind, caring and helpful. My bedroom is lovely and everywhere is very clean. The food is absolutely great, all home-cooked. I love all the activities and trips out, every day we do something different. I cannot fault Abbeydale Care Home.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Really lovely to get such fabulous feedback from a resident in one of our care homes. To hear what life is like as a resident is so very important to us. Thank you for telling us about your own positive experience.


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Review from Valerie D (Daughter of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother first went into the home, it was anticipated that she would not survive too long, given her illness. She was in the home for five years - a testament to the great care she received, not least of all, through covid. She was always treated with care, gentleness and kindness.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

We really appreciate you taking the time to leave us your lovely feedback. Thank you.


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Review from J P (Son of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were always very encouraging, friendly, smiling and helpful. Same with the management, from the initial visit home review and during the respite stay. The allocated room was nice, well equipped with a nice outlook. Care is generally very good. The nursing staff were always happy to discuss
the resident and update on their general health and day.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you so much for taking the time to write a review of your stay with us. It is good to hear that the service we deliver is ticking all the boxes!
The team really appreciate getting positive feedback, it means a lot to them.


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Review from Nigel W (Son of Resident) published on 25 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The initial reaction is impressive. Abbeydale is a clean fresh home with happy, helpful and caring staff. All involved with Mum's care were professional and kind and nothing was too much trouble. I would have no hesitation in recommending this home to anyone.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for leaving lovely feedback of your experience of Abbeydale. We very much appreciate it.


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Review from D S (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful respite care enabled my mother to return to her own home, following nearly a month's critical care in hospital. Caring staff and good food plus comfortable surroundings at Abbeydale played a huge part in Mum's recovery. Thank you.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

It is so nice to have been part of your mum's successful journey home and to hear of her great experience staying with us. We all send our best wishes.


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Review from J R (Daughter of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went to Abbeydale for 2 and a half weeks of respite care. She was very well looked after and I was always made to feel welcome. Lovely, caring staff too. I felt very comfortable leaving her despite my concerns. Very happy with Abbeydale care home.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

Thank you for telling us about your experience of respite care at Abbeydale. Lovely to hear that your mum enjoyed her stay so much and that we were all able to deliver the care service that we strive for.


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Review from A C (Son of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care was exemplary. Nothing was too much trouble in making Mum comfortable in her final days and everything was carried out in a thoroughly friendly yet professional manner.

Reply from Karen Jenkinson, Registered Manager at Abbeydale

What a lovely review. This means so much to the whole team. We do strive for excellence in end-of-life care delivery and it is so lovely to hear about your experience of the Care Home. Thank you.


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Current Review Score: 9.7 (9.746)

Overview of Review Score

The Review Score of 9.7 (9.746) out of 10 for Abbeydale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.746 for Abbeydale is calculated as follows: ( (155 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 201 Ratings = 4.746

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeydale is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Karen

Karen Jenkinson

Job Title: Registered Manager

Karen has been the Registered Manager for 14 years. She qualified as a Registered Nurse in Derby in 1986 and has since worked for many years in Elderly Care and also Brain Injury Rehab.


She works closely alongside Senior Nurse Manager Katty Bailey in leading the teams at both Stanley House, and Abbeydale.


When she is not at work, Karen spends time at her allotment, has 2 Siamese cats, and enjoys holidaying in Cyprus where she has adopted a puppy from. She has 4 grandchildren. Karen is proud of the fact she managed to tandem paraglide off a very high mountain in Turkey!


Karen always has a very ‘open-door policy', and a ‘hands-on approach’ and wants the best for the residents and all the staff in her team. The Activities Team say that “they feel that they are valued and supported role across the whole team because of the enthusiasm and encouragement of Karen”.


Katty

Katty Bailey

Job Title: Senior Nurse Manager

Katty is our Senior Nurse Manager; she supports the Registered Manager, Karen, in leading the team across Abbeydale and Stanley House.


Katty was born in Sweden and came to the UK in 1994 as an Au-Pair, she then trained as a nurse in Suffolk and qualified in 1999. She has had a varied career, including a large proportion of her time spent working in Public Health and in 2016 decided to move into Health and Social Care and take up a post in a Nursing Home. She joined the team at Abbeydale and Stanley House in 2018.
Katty is passionate about delivering safe and effective care to residents. She enjoys working with the staff to ensure everyone is treated as an individual with kindness and respect.


One of our Deputy Managers says “the nurses find Katty knowledgeable and approachable. I personally find her knowledgeable and a calming influence and a great support in my development as a Deputy Manager”.
Time away from work Katty enjoys going away in her motorhome, walking the dog, and riding her bike. Katty also loves cooking and socialising with friends. Katty has also been involved in many fundraising events over the years, including organising local fun dog shows.


Cat

Cat Campbell

Job Title: Administrator

Cat is the Admin for Abbeydale, and began working here in March 2022. Prior to this role, Cat worked as an Admin for a Dairy Office in the West Midlands and has also been Self-Employed while running her own Dog Grooming Business.


Cat’s role within the Nursing Home involves supporting the team as a whole with any Administrative tasks required. Cat organises staff training courses for in-house training, and monitors online training for staff across both homes. Cat prides herself on creating a warm and professional environment for any visitors to the Home, both in-person and over the phone.


Cat says: “I was drawn to Abbeydale and Stanley House Nursing Homes as the staff were very kind and approachable, and instantly made me feel welcome. After working here for a while, it is plain to see how much all the staff truly care about the residents, and I am honoured to be a part of the team.


I live in Derby with my husband, and my dog Bean. I am originally from the West Midlands, and I moved here to study at the University of Derby. I completed my undergrad in Psychology and went on to do a Post-graduate diploma in Applied Health Sciences. In my spare time, I enjoy running and I am currently attempting to complete the NHS “Couch to 5K” programme”.


Frequently Asked Questions about Abbeydale

What types of Care is Abbeydale registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbeydale provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Abbeydale have?

There are 37 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Abbeydale?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbeydale to the centre of Derby?

1.0 mile(s) as the crow flies, distance by road may be significantly further.