Local authority fees are £673.12 for a residential placement and £673.12 for a nursing placement. Top ups may be requested and will be evaluated on an individual basis. Hairdressing, Chiropody, News papers are not included in the privately funded fees.
The home is open 24/7
Parking available at the back of the nursing home
Amber Lodge Nursing Home has a Review Score of 8.9 (8.918) out of 10, based on 5 reviews in the last 2 years. Over all time Amber Lodge Nursing Home has 6 reviews.
Review from C M (Wife of Resident) published on 9 July 2024
Submitted via Postal Card •
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Reply from Mike Withers, Manager at Amber Lodge Nursing Home
Thank you for your lovely review. I am so pleased that your husband has settled so well and that you feel confident in the care provided. We will continue to strive to make this his 'home from home' Thank you - manager and the team at Amber Lodge.
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Review from Yvonne C (Daughter of Resident) published on 7 May 2024
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Reply from Mike Withers, Manager at Amber Lodge Nursing Home
Thank you so much for your kind comments which are much appreciated and which I will pass on to the staff team. Such positive feedback is a great encouragement to all. Thanks again
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Review from Denise H (Stepdaughter of Resident) published on 29 April 2024
Submitted via Website •
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Reply from Mike Withers, Manager at Amber Lodge Nursing Home
Thank you for your very kind review. I am so pleased that we were able to offer a home to your stepfather and that he has settled as well as he has. Kind regards
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Review from G C (Daughter of Resident) published on 26 April 2024
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Reply from Helen Brett, Operations Manager at Amber Lodge Nursing Home
Thank you so much for the lovely comments. I know the staff will appreciate them as they work hard to make Amber Lodge a home for residents.
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Review from Lesley H (Daughter of Resident) published on 24 August 2023
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Reply from Karen Day, Manager at Amber Lodge Nursing Home
Lesley, Thank You so much for your very kind comments. Our Summer Beach day was truly amazing and fun for all. It's an absolute pleasure to look after your mum, and I am so pleased that she feels at home with us.
Thank You.
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Review from G C (Daughter of Resident) published on 5 April 2023
Submitted via Website •
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Reply from Mike Withers, Manager at Amber Lodge Nursing Home
Thank you for your feedback which is much appreciated. It has been a pleasure working with family members to make the transition between homes for your mum as smooth as possible. Thank You.
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The Review Score of 8.9 (8.918) out of 10 for Amber Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.793 for Amber Lodge Nursing Home is calculated as follows: ( (46 Excellents x 5) + (12 Goods x 4) ) ÷ 58 Ratings = 4.793
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.125 Points relating to the number of positive Reviews for Amber Lodge Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 5 Positive Reviews ÷ 8 = 0.625
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2022
Mike is a Registered Nurse with dual qualifications RN /RSCN, also Diploma in Health Visiting and Ba Hons in Health Studies.
He has over 30 years of experience in the NHS as Nurse and Manager.
Mike has worked for nearly 6 years in the Nursing Home Sector and has a passion for ensuring that residents at Amber Lodge receive care which is of high quality and person-centred.